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About the Cintiq Companion
Customizing your Cintiq
The multi-touch experience
The Wacom Desktop Center
Care and maintenance
Professional Creative Tablet
Version 1.0, Rev H0413
Copyright © Wacom Co., Ltd., 2013
All rights reserved. No part of this manual may be reproduced except for your express personal use.
Wacom reserves the right to revise this publication without obligation to provide notification of such changes.
Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right
to change any specifications and product configurations at its discretion, without prior notice and without obligation
to include such changes in this manual.
The above year indicates when this manual was prepared. However, the date of release to the users of the manual is
simultaneous with the introduction into the market of the applicable Wacom product.
Cintiq and Wacom are registered trademarks of Wacom Co., Ltd.
Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United
States and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Any additional company and product names mentioned in this documentation may be trademarked and/or registered
as trademarks. Mention of third-party products is for informational purposes only and constitutes neither an
endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use of
ExpressKey is a registered trademark of Ginsan Industries, Inc., and is used with permission.
Front cover image courtesy of www.daniellieske.comContents Index
TABLE OF CONTENTS
ABOUT THE MANUAL 4
ABOUT THE CINTIQ COMPANION 5
Parts and Accessories 6
Front view 7
Rear and side views 8
Adjusting the stand 9
Operating System 10
Battery status and Operation 10
GETTING STARTED 11
Setting up your work area 12
The Wacom Desktop Center 12
Pen features 15
Using the pen 16
Holding the pen 16
Side switch 17
Working with pressure sensitivity 17
Drawing with tilt 17
Pen and digital ink capabilities in Windows 18
Using the ExpressKeys, Rocker Ring, and
Windows Button 19
The multi-touch experience 20
Navigating with multi-touch 20
Customizing multi-touch 20
Setting multi-touch options 21
Testing multi-touch 22
Working with multiple monitors 22
Customizing your Cintiq 23
Viewing Settings and Express View 23
Control panel overview 24
Calibrating the Cintiq 26
Customizing the pen 27
On-Screen Controls 33
Creating Screen Keys or Screen Touch Strips 33
Customizing Screen Keys or
Screen Touch Strips 35
Assigning Panels to ExpressKeys or Rocker Ring
Using Screen Keys or Screen Touch Strips 37
Changing the appearance of on-screen controls 37
Managing On-Screen Controls 37
Button functions 38
Using and customizing the Radial Menu 45
Application-specific settings 46
Creating an application-specific setting 47
Changing application-specific settings 48
Removing application-specific settings 48
Working with multiple tools 48
Renaming the tablet in the tablet list 48
General Function 49
Testing controls and input tools 49
Testing the ExpressKeys and Rocker Ring 51
Testing a pen 51
General problems 52
Windows-specific problems 56
Support options 57
Obtaining software updates 57
FREQUENTLY ASKED QUESTIONS 58
CARE AND MAINTENANCE 60
Caring for the Cintiq 60
Replacing the pen nib 61
OTHER USEFUL INFORMATION 62
Uninstalling Cintiq 62
Managing preferences 63
Installing multiple tablets 64
Using applications integrated for tablet control 64
Importing expert settings 65
Product information 65
Product specifications 66
Warranty Service in the U.S.A. and Canada 66
Warranty Service Outside of the U.S.A.
and Canada 66
Ordering parts and accessories 67
GLOSSARY 68Contents Index
ABOUT THE MANUAL
This manual provides quick access to information about your Cintiq Companion (Cintiq). The information
applies to the Windows 8 operating system.
� Go directly to Table of contents or Index topics by clicking on them.
� Use the navigation controls to move through the manual.
� Use your .pdf viewer zoom-in tool to increase the size of the manual on your screen. See the viewer
application help for information on any additional tools that help you use and print the manual.
�SMALL CAPITAL LETTERS are used to identify the names of keyboard keys, dialog boxes, and Wacom
Control Panel options.
� Be sure to read the Important Product Information document, which is available in the USER MANUALS
section of the Wacom Desktop Center. The guide includes product safety precautions, specifications,
and your license agreement.
� Information about your operating system or application software is not included in this manual.
Wacom’s philosophy is to continually improve all of its products. As a result, engineering changes and
improvements are made from time to time. Therefore, some changes, modifications, and improvements
may not be covered in this manual.
Go to table of contents. Go to front page.
Go to index. Page back, or page forward.
Go back to previous view.
ABOUT THE CINTIQ COMPANION
The Cintiq Companion is a high-performance mobile computer that supports both pen and touch input.
Your Cintiq is designed to accommodate your work preferences. It can be used in landscape or portrait
orientation, lying flat on your desk or in your lap. In landscape orientation, it can also be placed in one of
three different inclined positions using the stand provided. When drawing or sketching, you have up to
2048 pressure levels and a smooth, comfortable drawing surface.
You can use the Cintiq as a completely mobile, battery-powered device. You can also use the Cintiq while it
is plugged into a power source.
The Cintiq Companion uses the Windows 8 operating system.
Your Cintiq Companion features the following:
� Professional-level pen input
� Multi-finger touch input
� Two rear speakers
� Two microphone jacks
� Volume control button
� Autorotate toggle switch
� Front camera for web conferencing
� Rear camera for taking pictures or recording videos.
� Detachable stand providing inclined positions when used in landscape orientation
� Two USB ports for attaching peripheral devices
� Mini DisplayPort for video out
� MicroSD card slot for additional storage
�Eight GB RAM
� Built-in Global Positioning System (GPS)
� Bluetooth connectivity
� Wifi network capability
See the Front view and Rear and side views of the Cintiq for the locations of these features.
PARTS AND ACCESSORIES
The Cintiq Companion and supplied accessories are shown below.
� Unpack the Cintiq and place it on your desktop, or another work area that is level and stable. Make sure
the surface is flat, clean, and dry. Inventory the items and ensure the box contents are complete.
� Remove any packing materials from the back of the Cintiq and its cabling. Save the packing materials
and box for use when shipping or storing the Cintiq.
Note: If you place the Cintiq face-down for any reason, use a soft, clean cloth or pad under the front of the
display to make sure the screen will not be damaged through contact with another surface.
Quick Start Guide booklet
Warranty card included with
Pen case, replacement nibs
and nib extraction tool
Power cableContents Index
The features of your Cintiq are illustrated below. It can be configured for either right-handed or left-handed
use, and positioned in landscape or portrait orientations.
Front CameraContents Index
REAR AND SIDE VIEWS
Power cable jack
MicroSD card slot
Volume control button
Speaker Cooling vents
ADJUSTING THE STAND
In landscape orientation, the Cintiq stand can be used in one of three inclined positions. You can adjust the
display incline as follows. Refer to the rear and side views below.
1. Place the Cintiq on a flat, stable surface, in the orientation you prefer (ExpressKeys to the right or left).
2. Place the stand with the aluminum surface down and the three tabs facing up.
3. Decide which of the inclines you want to use.
4. Hold the Cintiq upright so you can see the back.
5. Place the tab at the bottom edge of the stand into the slot in the lower edge of the Cintiq.
6. Keeping the lower tab in the slot, tilt the Cintiq toward the stand and insert the tab for the incline you
want to use into the other slot. Make sure both tabs are fully inserted into the slots.Contents Index
The Cintiq Companion uses the Windows 8 operating system, and supports both the standard desktop and
the new Windows 8 Start screen.
For help and information on using Windows 8, explore the Microsoft support website:
Setting up your work area
BATTERY STATUS AND OPERATION
The battery status LED on the Cintiq indicates battery conditions as follows:
Battery status is displayed in the status bar in the bottom right of the screen on the standard desktop, and
in the bottom left corner on the Windows 8 Start screen when you swipe in from the right side of the
screen. You will receive a notification if the battery charge falls to a low level, and the LED status light will
turn red. Completely discharging the battery will cause the Cintiq to shut down.
If the battery’s operating temperature becomes too hot or too cold, you will receive a notification. If the
battery is too hot and your Cintiq is connected to an external power source, unplug the Cintiq. If you have
a problem with battery operation that you are not able to resolve, please contact Wacom Support.
To protect and maximize the life of your battery:
� Operate and store your Cintiq at room temperature.
� Do not allow your battery to be completely discharged. Wacom recommends that you operate with
power connected at least some of the time while you are working.
� When you disconnect the Cintiq from the power cable to begin using it as a mobile device, check to see
that the battery status LED is green, which indicates that the battery has enough charge.
� Do not ignore low-battery notifications.
� If you will not be using your Cintiq for an extended period of time, charge the battery before final use.
Restart the Cintiq periodically and check the battery status icon. Charge the battery again if it is low.
Important: Do not attempt to access, remove, repair, replace, or alter your Cintiq’s battery. If you
have a problem with the battery, please contact Wacom Support for your region.
� Review the Important Product Information document, which provides product specifications, warranty
terms, and related information. The document is available in the USER MANUALS section of the Wacom
Also see Product specifications.
Status Battery Status LED
Charging With AC power: Amber
Without AC power: Not being charged. LED is green if
battery charge is normal
Fully charged With AC power: Green
Without AC power: Green
Low battery With AC power: Red
Without AC power: Red (battery is below 10%)
Sleep OffContents Index
The Cintiq driver is pre-installed on your Cintiq. When you are ready to begin using it, complete the
7. For the first use of your Cintiq, connect it to a power source using the power cable and AC adapter. See
Rear and side views for the locations of Cintiq features.
8. Press and hold the Power button for 2 to 3 seconds to turn on your Cintiq. Windows 8 will launch.
9. Make sure that you have wifi and Internet access.
10. Follow the on-screen steps for configuring Windows 8.
11. When Windows 8 configuration is complete, launch the Wacom Desktop Center:
� From the standard desktop, click the Wacom Desktop Center icon in the lower left task bar.
� On the Windows 8 Start screen, click the Wacom Desktop Center tile.
12. Wacom recommends that you click the Wacom Software Update, which is the first item in the Wacom
Desktop Center, to download the most recent version of the Cintiq driver.
You can access the Wacom Control Panel from the task bar on the standard desktop, or from a tile on the
Windows 8 Start screen.
Wifi network status is displayed in the status bar in the bottom right of the screen on the Windows standard
desktop, and in the bottom left corner on the Windows 8 Start screen when you swipe in from the right side
of the screen.
AC adapterContents Index
SETTING UP YOUR WORK AREA
To minimize fatigue, organize your work area to create a comfortable environment. Position the Cintiq, the
pen, and your keyboard for easy access without unnecessary reaching. Your Cintiq and any other displays
should be positioned so you can view them comfortably with a minimum of eyestrain.
You may use your Cintiq in the landscape or portrait orientation that is most comfortable for you. When you
move the Cintiq from one position to another, the screen display will switch to the correct orientation a few
seconds after you change the Cintiq’s position.
To lock in a preferred orientation for your Cintiq, use the Autorotate toggle switch on the side of the Cintiq
to keep the orientation from changing even if the position of the tablet is changed. See Rear and side views
for the location of the Autorotate switch.
Do not block the cooling vents on the back of the Cintiq. Do not place the Cintiq on a soft surface
such as a cushion, blanket, etc.
Use the Cintiq on a firm, flat surface, or on your lap.
Use the stand only for setting up an inclined position. Remove the stand to use the Cintiq in a flat
If the Cintiq overheats, it will shut down. You will have to wait for it to cool down before restarting it.
The Cintiq and the pens are not made to come apart, except to personalize your pen with a color
ring. Otherwise, taking apart the product will void your warranty.
Take care to never spill liquids onto the Cintiq or the pen. Be especially careful of getting the display,
Rocker Ring, ExpressKeys or pen buttons and pen tip wet, as they contain sensitive electronic parts
that will fail if they are exposed to liquids.
THE WACOM DESKTOP CENTER
Wacom Desktop Center is a utility that lets you change the pen and touch input settings for your Cintiq,
learn more about how to use it, and connect to related websites. You can access the Desktop Center at
any time from the standard desktop or the Start screen, and you can place the icon in the Taskbar. Select
from the activities on the left side of the screen to see options for each one, as shown below.
A short tutorial to help you learn about and understand your Cintiq is available when you first start it up.
You can view the tutorial at that time, or access it later from the Help & Support section of the Wacom
The Handedness configuration you choose is used to determine the default settings for the ExpressKeys.
You can use the Wacom Desktop Center to configure your Cintiq for a left-handed or right-handed user at
any time. The ExpressKeys will change automatically to adjust to the new setting. You can also set
Handedness in the Wacom Control Panel Options dialog (see Customizing your Cintiq.)
You can access the Wacom Control Panel from the task bar on the standard desktop, or from a tile on the
Windows 8 Start screen.Contents Index
The following options are available from the Wacom Desktop Center:
�WACOM SOFTWARE UPDATES. Click on UPDATE DRIVER to view Cintiq driver updates.
�HANDEDNESS. Choose the orientation for your Cintiq, depending on whether you are right-handed or
�PEN, TOUCH & BUTTONS.
�TOUCH ON/OFF. Select the radio button for turning Cintiq touch on or off.
�PEN, TOUCH & BUTTON SETTINGS. This option will access the Wacom Control Panel settings for the
� Pen. See Customizing the pen. For a general description of pen use, see Pen features and Using
� Touch. See Setting multi-touch options and Customizing multi-touch. For a general description
of multi-touch use, see The multi-touch experience.
� ExpressKeys and Rocker Ring. See Using the ExpressKeys, Rocker Ring, and Windows Button.
�PEN TO SCREEN CURSOR ALIGNMENT. See Calibrating the Cintiq.
�HELP & SUPPORT.
�REGISTRATION. Click the registration link to access the Wacom product registration site.
�USER MANUALS. This option allows you to access this manual and the Important Product Information
document, which provides product specifications, warranty terms, and related information.
�TUTORIALS. This option allows you to view instructional videos that will help you begin using your
Cintiq, and learn more about how to work with it. You will need a wifi connection to access these
�SUPPORT. This option allows you to access the Wacom Support site for help with your Cintiq, as well
as other web sites that may help to learn more or answer your questions.
�SOCIAL MEDIA AND FORUMS. This option allows you to launch additional web sites that will help you
learn more about working with your Cintiq.
The Wacom Desktop Center screen also shows battery status in the upper right corner. If a battery
notification shows a low charge, you will need to connect it to a power source.Contents Index
� Use only the pen that came with your product, or a Wacom accessory pen specified for use with
Cintiq. Other pens may not function properly, or may damage the screen.
� Do not use felt nibs on your Cintiq, as they could scratch the screen.
� When not in use, place the pen in the pen case, or lay it flat on your desk. To maintain the sensitivity
of your pen, do not store it in a container where it will rest on the tip or eraser. Improper storage may
damage pen tip pressure sensor(s).
Pen tip (replaceable nib): The pen activates as soon as it is brought
within proximity of the Cintiq’s screen. This allows you to position the
screen cursor without touching the pen tip to the screen.
When pressure is applied to the pen tip, the pen simulates a primary
mouse button click. Tip click pressure can be adjusted in the Wacom
Side switch: The pen comes equipped with a customizable side
switch. It has two functions that can be selected by rocking the switch
in either direction. You can use the side switch whenever the pen tip is
within proximity (5 mm (0.2 inch)) of the screen surface.
By default, the upper switch is set to DOUBLE CLICK, and the lower
switch is set to RIGHT CLICK. You can customize or disable the switch
functions using the Wacom Control Panel.
Eraser: The pressure and proximity functions are the same as for
the pen tip. In most applications, the eraser function is automatic.Contents Index
USING THE PEN
There are four basic techniques for using the pen: pointing, clicking, double-clicking, and dragging.
Holding the pen
The multi-touch experience
Working with pressure sensitivity
Drawing with tilt
HOLDING THE PEN
Hold the pen like you would a normal pen or pencil. Adjust your grip so that the side switch is in a
convenient location where you can toggle it with your thumb or forefinger. Be careful not to accidentally
press the switch while drawing or positioning with the pen.
Place the pen within easy reach while you work. When not in use, place the pen in the pen case, or lay it flat
on your desk.
Important: To maintain the sensitivity of your input tools, do not store them in a container where they will
rest on their tip or eraser. Improper storage may damage the pen tip pressure sensor(s).
If you are working in a multi-user
environment or otherwise want to
personalize your pen, unscrew the tip
cone and replace the colored ring with
one of another color (included).
You can customize the pen settings at
any time.Contents Index
To position the screen cursor, move the pen slightly above the Cintiq screen without touching the screen
surface. Press the pen tip on the screen to make a selection.
Note: Calibrating the Cintiq ensures correct alignment of the screen cursor with the pen tip.
If the screen cursor does not jump to a position near the pen tip when you place the pen on the screen, the
Cintiq software driver may not be installed or is not loading. Install the driver software if necessary.
Tap the screen once with the pen tip, or touch it to the screen with enough pressure to register a click.
To double click, press the upper side switch (when set to DOUBLE CLICK), or quickly tap the screen twice in
the same place with the pen tip.
In supported applications the pen eraser works like the eraser on a pencil. In text applications, use the
eraser to select text and then lift the eraser from the Cintiq screen to delete the text.
Visit the Wacom website to learn about applications that support the eraser. See Product information. If the
eraser is not supported in an application, you can still use it for positioning, drawing, or annotation.
Select an object, then slide the pen tip across the screen to move the object.
The pen has a customizable side switch. It has two functions that can be selected by rocking the switch in
either direction. For details see Pen features.
WORKING WITH PRESSURE SENSITIVITY
The pen responds to the nuance and inflection of your hand movements, enabling you to create natural-
looking pen and brush strokes within applications that support this feature.
To draw, ink, or write with pressure sensitivity, move the pen along the screen surface while applying
various amounts of pressure downward on the tip of the pen. Press hard for thick lines or dense color.
Press gently for thin lines or softer color. Some applications require that you first select a pressure-sensitive
tool from the application tool palette. To adjust tip feel, see Adjusting tip feel and double-click.
Visit the Wacom website to learn about applications that support pressure. See Product information.
DRAWING WITH TILT
The Cintiq recognizes when you tilt the pen from vertical to incline positions. Tilt can be used to control line
shape and thickness in supported applications.
Visit the Wacom website to learn about applications that support tilt. See Product information.Contents Index
PEN AND DIGITAL INK CAPABILITIES IN WINDOWS
Windows 8 provides extensive support for pen input. Use Cintiq and your Wacom pen for quick, intuitive
� Note taking. Jot notes and capture quick sketches in Windows Journal. Use the Journal search engine
to locate your handwritten content.
� Handwriting recognition. Quickly enter handwritten information in any location that can accept typed
input. Convert your handwritten content to typed text at any time.
� Digital Ink in Microsoft Office. Utilize the enhanced digital mark-up and inking tools found on the REVIEW
tab within applicable applications.
To open Windows Journal in Windows 8:
1. Select Search from the Charms bar on the Start screen.
2. Enter “Windows Journal” in the Search box on the right side of the screen.
3. Select the Windows Journal box when it appears on the left side of the screen.Contents Index
USING THE EXPRESSKEYS, ROCKER RING, AND WINDOWS BUTTON
You can use the ExpressKeys and Rocker Ring to perform frequently used functions or keystrokes, or to
modify your pen or other input tool properties as you work.
The four positions of the Rocker Ring (left, right, top and bottom) can be customized just like ExpressKeys.
For example, you can:
� Set a key to a commonly used keyboard shortcut, file or application.
� If you cannot, or prefer not to, use the side switches on your pen, set a key to right-click or double-
�See Customizing the ExpressKeys and Rocker Ring for other functions that can be customized.
Default settings for the ExpressKeys and Rocker Ring are shown below. Right-handed configuration is
shown. For left-handed configuration, the ExpressKey settings are swapped (or flipped) from left to right.
The Windows Button toggles between the Windows 8 standard desktop and the Start screen.
Important: Some applications can override and control the ExpressKey or Rocker Ring functions.
For details, see Using applications integrated for tablet control.Contents Index
THE MULTI-TOUCH EXPERIENCE
Your Cintiq Companion provides interactive multi-touch functions, which enable you to interact with your
Cintiq using only your fingertips on the pen display screen surface.
You can use touch on the pen display as you would on any other Windows or Android device.
For Windows gestures, refer to the Wacom Gesture Guide at www.wacom.com/en/support/manuals.
� When using touch, you can generally position your fingers as far apart as is comfortable. However,
placing your fingers too close together may be interpreted by the pen display as input from a single
finger, or it may confuse which finger initiated or performed an action or gesture. Your fingers must
remain within the active area of the screen surface.
� Experiment with touch to see what works best for you. Take care to prevent accidental touches on the
display screen when making gestures. For example, if your small finger touches the display screen
surface when zooming or scrolling, you may trigger an unanticipated right-click.
Note: You can simultaneously work with the pen and touch in supporting applications. The pen has priority
over touch whenever the pen tip is within proximity of the pen display screen. Lift the pen and your
hand away from the display screen surface to enable touch.
Navigating with multi-touch
NAVIGATING WITH MULTI-TOUCH
Touch can be enabled or disabled from an assigned ExpressKey, or by selecting the ENABLE T OUCH INPUT
box on the TOUCH OPTIONS tab in the Wacom Control Panel. You can customize touch functions with the
ExpressKeys and Rocker Ring.
You can use the Wacom Control Panel to customize your product for the way you like to use multi-touch.
Select the TOUCH icon in the TOOL list. Then select an appropriate tab to customize, and change settings
using the available options. See also Navigating with multi-touch.
Control panel overview
Setting multi-touch options
Working with multiple monitorsContents Index
SETTING MULTI-TOUCH OPTIONS
You can enable touch by selecting the ENABLE TOUCH INPUT box on the TOUCH OPTIONS tab.
On the two tabs below, position the screen cursor over a touch option to see a static image of that function.
If you do not choose a specific option to view, the Wacom Control Panel will display each option
sequentially, from top to bottom.
See also Navigating with multi-touch.
Enable touch by clicking the box.
Choose an option to use Windows standard
gestures or Wacom gestures. The default is to
use Windows gestures.
This is a global option and will apply to all of
Tip:Choose USE WACOM GESTURES for a
consistent touch experience across
The MY GESTURES tab is visible if you select the
USE WACOM GESTURES option in the TOUCH
Multi-touch gestures are modified based on
your selection from the drop-down menus, and
are available when selected.Contents Index
If you encounter problems with multi-touch:
1. Make sure the Cintiq is powered on.
2. Check the assigned touch functions or reset them to their default conditions.
3. Attempt to move the screen cursor by touching your finger in different places on the display screen
surface. Touch to select an item.
4. Open the Wacom Control Panel and click on the ABOUT button. In the dialog box that appears, click
DIAGNOSE… The DIAGNOSTICS dialog box shows dynamic information about the pen display and tools,
and appropriate information for touch-sensitive product models.
When you are done, click the CLOSE button to exit the dialog box.
WORKING WITH MULTIPLE MONITORS
When working with Cintiq and additional monitors, the screen cursor movement on the monitors will
depend on your system configuration. Use the Windows 8 Control Panel to set your display preferences.
If a second monitor is connected in mirror mode, both the Cintiq and the other monitor will show identical
images and screen cursor movement.
There are two options for navigating on other monitors:
� Set a pen side switch or an ExpressKey to MODE TOGGLE. You can then quickly switch between pen
mode for working on the Cintiq and mouse mode for working on another monitor.
� You can also connect an Intuos Pro tablet and use it to work on the other monitors in pen mode. The
pen will work on both the Cintiq and the tablet.Contents Index
CUSTOMIZING YOUR CINTIQ
You can customize your Cintiq and adjust input tool settings through the Wacom Control Panel. You can
access the Wacom Control Panel from the task bar on the standard desktop, or from a tile on the Windows
8 Start screen.
Advanced users can learn how to further optimize the Cintiq by creating Application-specific settings.
Customizing your Cintiq
Control panel overview
Calibrating the Cintiq
Customizing the pen
Customizing the ExpressKeys and Rocker Ring
Using and customizing the Radial Menu
Working with multiple tools
Renaming the tablet in the tablet list
VIEWING SETTINGS AND EXPRESS VIEW
Select the Show Express View checkbox on the ExpressKeys tab of the Wacom Control Panel to display
Express View, which allows you to see the setting for any ExpressKey or Rocker Ring position.
You can assign the Settings function to an ExpressKey or Rocker Ring position. When you click that key or
position, Express View will appear. You can then click any item on the diagram to change the setting. The
Express View display closes approximately 1 second after you release the ExpressKey.
Turn off this feature by deselecting the checkbox. Contents Index
CONTROL PANEL OVERVIEW
You can use the Wacom Control Panel to customize your Cintiq and your pen. When you open the Wacom
Control Panel, an icon for the pen or other input tool is displayed in the T OOL list. The appropriate tabs are
To open the Wacom Control Panel:
Open the Wacom Control Panel by clicking either the Wacom Control Panel icon on the bottom of the
Desktop screen, or the Wacom Tablet Properties tile on the Start screen. See Control panel overview.
User-specific preferences are supported. After logging on, each user can customize their personal settings
in the Wacom Control Panel. Switching to another user will load the settings for that user.
settings for the
and option to
Resets the selected
tab to its default
Icons represent your pen display (TABLET),
TOOL, and APPLICATION settings.
Choose FUNCTIONS to
Choose PRO PEN to
customize the pen
settings. The icon is
available after you
have used a pen on
the pen display.
Displays Advanced options Downloads or
displays this manual.Contents Index
Tool Tips are available for most Wacom Control Panel items. Position the screen cursor over an item and let
it rest there. The appropriate Tool Tip will pop up in a few moments. Your keyboard tab and arrow keys can
also be used to navigate the control panel.
The TABLET, TOOL, and APPLICATION lists allow you to select the display, tablet, tool, or application for which
you want to change settings.
Note: The APPLICATION list is optional. It is not necessary to select or add applications in order to customize
The TABLET list displays an icon for any
supported pen display or tablet that has been
installed on your system and is currently
connected. All settings shown below the list
apply to the selected pen display or tablet.
Settings can only be viewed or changed for an
attached pen display or tablet.
See also Installing multiple tablets and
Renaming the tablet in the tablet list.
Current selections are highlighted.
The TOOL list displays icons for the Cintiq FUNCTIONS and for the different tools that have been used.
To customize settings for a tool, click on its icon in the T OOL list. The appropriate tabs will be displayed. See
Customizing the ExpressKeys and Rocker Ring and Customizing the pen.
Note: The pen will be automatically added to the TOOL list when first used on the Cintiq, and functions using the
See also Working with multiple tools.
Use the APPLICATION list to define TOOL settings that apply only to a specific application. See Application-
specific settings.Contents Index
CALIBRATING THE CINTIQ
For optimum performance, you must calibrate the Cintiq to align the screen cursor with the position of the
pen on the screen. This is required to compensate for viewing angle, and to adjust for parallax. Place the
Cintiq in its working position, then follow this procedure.
Tip: To see the screen cursor slightly offset from the actual position of the pen tip, calibrate by clicking on
a spot showing that offset from the crosshairs. For example, to have the screen cursor appear 2.5
mm (1/10th of an inch) above and to the left of the pen tip, calibrate by clicking on a spot 2.5 mm (1/
10th of an inch) below and to the right of the crosshairs.
1. Open the Wacom Control Panel.
If more than one tablet or pen display is
installed on your system, select the pen
display you are working with from the
2. Select PRO PEN from the TOOL list.
Then select the CALIBRATE tab.
3. Click CALIBRATE… to activate the
4. Hold the pen and position yourself as
you normally do when working with the
Cintiq. Use the pen tip to click on the
center of the crosshairs in the upper-left
5. Then click on the center of the crosshairs
that are displayed in the upper-right,
lower left, and lower right corners.
6. T est the alignment by positioning the pen
at a few different points on the display.
Click OK to accept the calibration.
Click TRY AGAIN to recalibrate.
To make sure that Windows Ink features are available and
function correctly when you work with your pen in
Windows applications such as MS Office, click the USE
WINDOWS INK checkbox.
In other applications, this functionality may produce
undesired effects. If this occurs, uncheck the checkbox
and try using your pen again. Contents Index
CUSTOMIZING THE PEN
Use the pen when opening the Control Panel. The pen will be selected in the T OOL list and the appropriate
tabs will be displayed. If not selected, choose the pen from the TOOL list. Select a tab and choose from the
Wacom offers a number of optional pens, such as the Art Pen and Airbrush, that are compatible for use
with the Cintiq.
� The Art Pen features a pressure-sensitive tip and eraser, as well as sensitivity to tilt and rotation.
Rotating the barrel in supporting applications creates a unique effect.
� The Airbrush is a true digital airbrush. It features a pressure-sensitive tip and eraser, tilt sensitivity, and a
fingerwheel to control the application of digital paint.
These tools are fully supported in the Wacom driver software. They will appear in the TOOL list of the
Wacom Control Panel after you touch the Cintiq’s screen with the tip of the tool. The control panel will
update to show the new tool and the options available for customization.
In supporting applications you can adjust the functionality of the Art Pen rotation or the Airbrush
fingerwheel within the application. See the documentation that came with your application for details.
To learn more about these and other optional tools that can be used with Cintiq, visit the Wacom web site
for your region. You can also learn about applications that currently support the advanced features of these
tools, and find out how to order additional pens.
Adjusting eraser feel
Adjusting tip feel and double-click
Advanced tip and eraser pressure settings
Customizing tilt sensitivity
Customizing pen buttonsContents Index
ADJUSTING TIP FEEL AND DOUBLE-CLICK
To adjust the tip sensitivity of your pen, select the PEN tab.
Customizes the amount of pressure
needed to click, draw, or ink.
To create broad brush strokes or to click
with a light touch, use a SOFT tip setting.
For maximum control while drawing thin
lines, use a FIRM tip setting.
With your screen cursor positioned over
an empty area of the Wacom Control
Panel, press down on the pen screen with
your pen tip. Use the pressure bar to
determine how hard you must press on
the pen to reach maximum pressure.
Click to further customize the tip sensitivity.
� Use a soft TIP FEEL for a wider range of pressure values in most pressure-sensitive applications.
� In some applications a soft pressure setting can make the pen overreact so that slight pressure on the pen
will be magnified on the screen. If you experience this, try a firmer TIP FEEL setting.
� To make double-clicking easier, expand the tap area that accepts a double-click (the double-click distance).
� A large double-click distance may cause a delay at the beginning of brush strokes in some drawing
applications. This may also cause a delay at the beginning of a drag action or inking stroke. If you notice
such effects, try setting a smaller double-click distance and using the side switch to double-click. You can
also set an ExpressKey to double-click.
Adjusts the size of the double-click
area. Drag slider to OFF if you do not
want double-click assist.Contents Index
ADJUSTING ERASER FEEL
To adjust the eraser sensitivity of your pen, select the ERASER tab.
ADVANCED TIP AND ERASER PRESSURE SETTINGS
To further customize tip or eraser pressure settings, select the PEN or ERASER tab and click on the
CUSTOMIZE… button. Options within the PEN FEEL DETAILS dialog box enable you to independently change
the tip or eraser pressure sensitivity and click threshold settings.
Important: In the PEN and ERASER tabs, these settings are adjusted simultaneously with the TIP FEEL
or ERASER FEEL slider, which override the advanced pressure settings.
Customizes the amount of
pressure needed to erase.
Click to further customize
the eraser sensitivity.
With your screen cursor positioned over an
empty area of the Wacom Control Panel,
press down on the Cintiq’s screen with your
pen eraser. Use the pressure bar to
determine how hard you must press on the
eraser to reach maximum pressure.
Select the function to perform
when using the eraser.
Using your pen tip
or eraser, make
within the box to
test the results of
Graphically displays the selected pressure
sensitivity curve and click threshold settings.
Move the pressure controls to change the
�CLICK THRESHOLD determines the amount
of force required to register pressure or
generate a tip click.
� Use the SENSITIVITY control to change the
slope of the pressure response curve.
�MAX PRESSURE determines how hard you
must press the pen tip to reach maximum
A curve that increases quickly makes the pen
feel more sensitive.Contents Index
CUSTOMIZING PEN BUTTONS
Select the PEN tab to change the functions assigned to the side switches and tip of your pen.
Double-click here to change the function assigned to the
pen tip. The tip must be set to CLICK in order to draw in
most graphics applications.
You can change the SIDE SWITCH MODE to fit the way you
like the pen to work when using click functions.
To access the SIDE SWITCH MODE settings, click on the
OPTIONS… button at the bottom of the Wacom Control
Panel. In the OPTIONS dialog box:
�Select HOVER CLICK to perform click functions
without touching the pen tip to the Cintiq’s screen
�Select CLICK & TAP and press the side switch while
touching the pen tip to the pen screen surface in
order to perform a click function. CLICK & T AP
enables the precise placement of your click
functions, and is the default setting for Tablet PCs.
�Choose RIGHT or LEFT for either right-handed or
left-handed orientation if desired. You can also
change this setting from the Wacom Desktop
� Check the Pressure Compatibility box as needed for
use with older applications that support only 1024
When you bring the pen tip within 5
mm (0.20 inch) of the screen surface
without touching the screen and press
the upper or lower side switch, the
selected function occurs.
Tip: To make double-clicking easier,
set the side switch to
double-click automatically by
selecting DOUBLE CLICK.
Drag to increase or decrease TILT
SENSITIVITY. Test the new setting in an
application that supports tilt.
The tilt setting applies to both the tip and
eraser. Tilt is direction-sensitive, and can
be used in some applications to control
brush orientation or other characteristics.Contents Index
CUSTOMIZING TILT SENSITIVITY
To adjust the tilt sensitivity of your pen, select the PEN tab. Tilt sensitivity determines how far you have to tilt
the tool to produce the maximum tilt effect. You need to tilt the pen less at high sensitivity than at low
Visit the Wacom web site to learn about applications that currently support tilt.
Drag slider to increase or decrease
TILT SENSITIVITY. Test the new
setting in an application that
The tilt setting applies to both the
tip and eraser of your tool.
Tilt is direction sensitive and can
be used in some applications to
control brush orientation or other
CUSTOMIZING THE EXPRESSKEYS AND ROCKER RING
To customize the ExpressKeys or Rocker Ring, select the appropriate tab. Each key or position can be
customized to perform a modifier, keystroke, or other function. The default ExpressKey and Rocker Ring
settings are shown below.
Important: Some applications can override and control the ExpressKey functions. For details, see Using
applications integrated for tablet control.
Choose a function to perform when
the key is pressed.
ExpressKey functions can be defined
for use with specific applications.
See using the ExpressKeys for
Click Show Express View to
toggle Express View on or off.
Choose a function to perform when
the Rocker Ring position is pressed.
These functions can be defined for
use with specific applications.Contents Index
On-screen button and slider controls allow you to access frequently used functions in your applications,
directly from your screen. The settings available with the on-screen controls are similar to ExpressKey and
Rocker Ring settings.
The two types of on-screen controls are:
� Screen Key: A single-function key that can be customized with individual settings. Screen Keys are
displayed in a group of eight keys called a Screen Key panel.
� Screen Touch Strip: A single strip that performs a touch action with a relative value, such as Zoom.
Screen Touch Strips are created in a group of two strips called a Screen Touch Strip panel.
Screen Keys and Screen Touch Strips can be displayed horizontally or vertically on the screen. You can
customize Screen Key panels or Screen Touch Strip panels with your preferred functions for use with a
particular task or application.
The Pin icon will keep the key or touch strip open on the screen. The Wacom Control Panel icon will open
the On-Screen Controls tab in the Control Panel.
CREATING SCREEN KEYS OR SCREEN TOUCH STRIPS
To create a new Key panel or Touch Strip panel:
1. Select the Functions icon from the Tools list in the Wacom Control Panel, and then the On-Screen
2. In the On-Screen Controls tab, select the NEW icon. The NEW PANEL dialog box will appear.
3. Enter a name for the panel.
4. Click the SCREEN KEY or TOUCH STRIP icon under PANEL TYPE, then click OK. The name of the new panel
will appear in the PANELS list, with an icon showing which type of panel it is.
The default layout for a Screen Key panel is a 1 x 8 vertical strip, with one key assigned to SETTINGS
(see Viewing Settings and Express View). The rest of the keys initially will be DISABLED. Screen Key
panel sizes will adjust to the number of assigned keys on the panel.
The default layout for a Screen Touch Strip panel is a 4 x 2 strip with a default function of AUTO SCROLL/
5. To change the layout of the Screen Key or Screen Touch Strip panel, select the icon for the panel layout
you prefer In the Layout area of the On-Screen Controls tab.
Wacom Control Panel icon
opens Control Panel to
On-Screen Controls tab
Pin icon keeps key panel or
touch strip panel open on
the screenContents Index
CUSTOMIZING SCREEN KEYS OR SCREEN TOUCH STRIPS
To customize a Screen Key panel:
1. Select the name of the panel in the PANELS list.
2. Select the functions for each of the keys from the dropdown menus under KEY ASSIGNMENTS. Each key
will display the function you assign to it.
3. If you select Keystroke as your assigned function, the Keystroke dialog box will open for you to enter
the keystrokes. (See KEYSTROKE…)
Note: You can assign a function to as many of the eight keys as you like. However, at least one key must be
assigned a function in each Screen Key panel. You cannot disable all eight keys. A panel must have at least
one enabled control to be displayed on the screen.
To customize a Screen Touch Strip panel:
1. Select the name of the panel in the PANELS list.
2. Select the functions for each of the two strips from the dropdown menus under TOUCH STRIP
ASSIGNMENTS. The Touch Strips will display the function you assign to them, along with the – and +
indicators for the relative values of the function.
ASSIGNING PANELS TO EXPRESSKEYS OR ROCKER RING BUTTONS
To use an on-screen control, you must first assign it to an ExpressKey or a Rocker Ring button. Pressing
that key or Rocker Ring button will open the assigned on-screen control. (See Using the ExpressKeys,
Rocker Ring, and Windows Button).
To assign an on-screen control panel:
1. Decide which ExpressKey or Rocker Ring button you want to use for the panel.
2. From the appropriate tab, select the ExpressKey or Rocker Ring button.
3. Select ON-SCREEN CONTROLS from the dropdown menu for the item you have selected, and then choose
the panel you want to assign to the item.Contents Index
USING SCREEN KEYS OR SCREEN TOUCH STRIPS
All Screen Key and Screen Touch Strip actions can be performed using your pen, finger, or mouse. To
access an on-screen control, press the associated ExpressKey or Rocker Ring button.
To use the Screen Key:
Press the key for the desired function. The panel will close after you press the key, unless you select the Pin
icon to keep the panel open.
To use the Screen Touch Strip:
� To increase or decrease the value, slide your pen, finger or mouse along the touch strip.
� To incrementally increase or decrease, tap the end of the touch strip.
� To continuously increase or decrease, press and hold the end of the touch strip.
To rename an on-screen control:
1. Select the panel you want to rename from the Panels list and press the RENAME icon.
2. Enter the new name you want to use and click OK. The new name appears in the PANELS list.
To duplicate an on-screen control:
1. Select the panel you want to duplicate from the PANELS list and press the DUPLICATE icon.
2. Enter the new name you want to use. If that name is already in use, you will see a message asking you
to select a different name.
3. Choose a new name if needed, then click OK. The new name appears in the Panels list.
To delete an on-screen control:
1. Select the panel you want to delete from the Panels list and press the DELETE icon. The DELETE dialog
box will show the name of the panel you selected.
2. Click OK or CANCEL.
Note: You cannot delete a panel that is the only item in the PANELS list.
CHANGING THE APPEARANCE OF ON-SCREEN CONTROLS
You can change the location and layout of the on-screen controls directly on the screen.
� Move a panel anywhere on your screen by pressing and holding down the drag bar at the top of the
panel with your pen, finger or mouse. Drag it to the new position and release the drag bar.
� Change the panel to a horizontal or vertical position by clicking on the Layout icon.
� Change the order of the dropdown menus in the KEY ASSIGNMENTS list by using the Drag icon to the left
of the menu to drag the menu to a new position in the list.
MANAGING ON-SCREEN CONTROLS
You can do the following to change the Key or Touch Strip panels on your screen:
� Save the panels you have created with the Backup function of the Tablet Preferences File Utility (see
� Remove all panels with a user preference and return the panels to their default setting by clicking the
DEFAULT button on the On-Screen Controls tab.Contents Index
Customize the Cintiq for the way you like to work. You can use the Control Panel to change the button
function that is assigned to a pen tool button, ExpressKey, or Radial Menu setting.
FUNCTION NAME DESCRIPTION
�CLICK Simulates a primary mouse button click. Be sure at least one button performs this
function so you can always navigate and click.
�RIGHT CLICK Simulates a right mouse button click, which displays a context menu.
�MIDDLE CLICK Simulates a middle mouse button click.
�DOUBLE CLICK Simulates a double-click. For easier double-clicking, use this function instead of
tapping twice with the pen tip.
�CLICK LOCK Simulates holding down the primary mouse button. Press the pen button once to
initiate click lock. Press the button again to release click lock. Click lock is useful
for dragging objects or selecting blocks of text.
�4TH CLICK Simulates a 4th mouse button click.
�5TH CLICK Simulates a 5th mouse button click.Contents Index
FUNCTION NAME DESCRIPTION
KEYSTROKE… Enables you to simulate keystrokes. Select this option to display the DEFINE
KEYSTROKE dialog box.
Enter a keystroke or keystroke combination in the KEYS entry box. Keystroke
combinations can include letters, numbers, function keys (such as F3) and
modifier keys (such as SHIFT, ALT, or CTRL). You can also choose special
keystrokes or keystroke combinations from the ADD SPECIAL drop-down menu.
After defining a keystroke or keystroke sequence, click OK.
Important: Because the ENTER key can be selected as a defined keystroke,
they cannot be used to select OK. You must use your pen to click on the
Enter a name for the keystroke definition. The name will be displayed with the
respective control or in the Radial Menu, as applicable.
You can create different keystroke functions for different applications.
See Application-specific settings.
To learn which keystroke shortcuts are supported by a particular application, see
the documentation that came with the application.
MODIFIER… Enables you to simulate modifier key(s) such as SHIFT, ALT, or CTRL. Many
applications use modifier keys to constrain the size or placement of objects.
Deletes the last entry in the
keystroke entry box.
Clears the entry box.
Choose one or more modifier options.
Choose a CLICKS option to simulate pressing
a button of the selected type on a mouse.Contents Index
FUNCTION NAME DESCRIPTION
RADIAL MENU Displays the Radial Menu on your screen. Each level of the hierarchical menu
consists of eight menu slices which may contain various features and options to
BACK Simulates the BACK command in browser applications.
FORWARD Simulates the FORWARD command in browser applications.
PAN/SCROLL… Enables you to position a document or image in any direction within the active
pane. Do this by pressing a pen button set for PAN/SCROLL and then dragging with
the pen tip across the Cintiq’s screen.
SHOW DESKTOP Minimizes all open windows to display a clean desktop.
SWITCH APPLICATION Brings up the application switching dialog box with focus on the next open
application. On Windows 8 systems running Aero, Flip 3D will be activated with
focus on the next open application.
When you select PAN/SCROLL, you are
prompted to set a scrolling speed for use
in applications that do not support
grabber hand (pixel-level) panning.
� A slower setting reduces the scroll
rate and is useful for close-up and
detail work where you need precise
control of the image.
� As you move the pen tip, the
document or image is repositioned to
follow the direction of pen movement
on the Cintiq’s screen surface.
� Release the button or lift the pen tip
from the screen surface when you are
� In some application windows the
document will precisely follow the
screen cursor as you move the pen
tip, while in others it will simply move
in the same general direction as the
screen cursor.Contents Index
FUNCTION NAME DESCRIPTION
OPEN/RUN… Opens a dialog box where you can select a specific application, file, or script to
ON SCREEN KEYBOARD Launches the on-screen keyboard when you press the button to which this
function is assigned. Press the button to close the keyboard when open.
PRESSURE HOLD Locks the pressure at the current pressure level until the button is released.
For example, you can paint with pressure sensitivity until you reach the brush size
that you like. You can then press the button and continue painting with the same
size brush until the button is released.
Click BROWSE… to locate an
application, file, or script to
launch. The selection you make
appears in the NAME box.
Click OK to accept the selection.
The dialog box will close and the OPEN/RUN… option you have selected will be
assigned as the pen button option. Simply press the pen button to launch the
If your selection is for the Radial Menu, it will be displayed in the Radial Menu.Contents Index
FUNCTION NAME DESCRIPTION
PRECISION MODE Changes the mapping around the current pen tip position so that you must move
the pen farther for the screen cursor to cover a specific distance on the screen.
This feature can be very useful for the precise control of pen or brush strokes.
You can adjust the precision setting when
assigning this function to a tool button.
� For extensive use, toggle on PRECISION
MODE by pressing a tool button to
which the function has been assigned.
Return to normal mapping by again
pressing the tool button.
� For quick edits, press and hold a tool
button to which the function has been
assigned. Normal mapping returns
when you release the button.
When using a tool in mouse mode, screen
cursor movement is adjusted to act as if
acceleration were off and speed set to slow.Contents Index
FUNCTION NAME DESCRIPTION
MODE T OGGLE… Toggles between pen mode and mouse mode when other displays are connected
to the Cintiq. Enables you to use your pen to control the other monitors in mouse
When first setting a pen button to MODE TOGGLE…, the MOUSE MODE dialog box is
displayed and you can adjust the mouse acceleration and speed.
ERASE Pen only. Sets a button so that when the button is pressed, the pen tip will act like
the eraser in applications that support the ERASE function. Default setting for the
Sets the screen cursor tracking
speed when in mouse mode.
Sets the screen cursor acceleration
when in mouse mode.
Mouse mode settings can be accessed from a number of different locations within
the Wacom Control Panel. However, only one MOUSE ACCELERATION and SPEED
setting can be made for each pen and application that you are customizing.
The mouse mode settings are independent of system settings. Changes you make
to these settings in the Wacom Control Panel do not affect similar system settings.
However, changes made to similar system settings may affect your pen display
FUNCTION NAME DESCRIPTION
SETTINGS Activates (on your screen) an interactive diagram of the current ExpressKey,
Rocker Ring, and pen settings. The current functions for each control are shown.
Click on any section of the diagram to change the settings or to open the
appropriate Control Panel tab to adjust the settings.
Dismiss the diagram by again pressing the ExpressKey or other tool button to
which this function is assigned, or by clicking anywhere outside of the diagram.
Settings may vary depending on your product model.
�TABLET PC INPUT PANEL Opens the Tablet PC input panel when you press a tool button set to this function.
�JOURNAL Opens Windows Journal.
�TABLET PC DEFINED Sets the button function according to settings found in the Windows TABLET PC
SETTINGS and PEN AND INPUT DEVICES control panels.
DISABLED Disables the button function.
APPLICATION DEFINED Reports only the button number to the application. This is for applications, such as
CAD programs, that have built-in tablet support.
DEFAULT Returns a button to its default setting.Contents Index
USING AND CUSTOMIZING THE RADIAL MENU
The Radial Menu is a pop-up menu that provides quick access to editing, navigation, media control
functions, and more.
� Set a tool button or ExpressKey to the RADIAL MENU
function. Press the button to display the Radial Menu
centered at the screen cursor position.
� The hierarchical Radial Menu appears in circular format.
Each level of the menu consists of eight control slices
which may contain various features and options to choose
� Click to select an option. Some selections may display a
submenu for additional options.
� The menu closes after you make a selection.
To close without making a selection, click on the ‘X’
located at the center of the Radial Menu or on a control
slice that has no function assigned to it. You can also
again press the button used to display the menu.
� To make a selection without closing the Radial Menu, hold
down the button that opens the Radial Menu.
In the Wacom Control Panel, use the RADIAL MENU tab to customize the available Radial Menu functions.
1. Select a control slice.
2. Assign a control FUNCTION to the slice.
If desired, change the LABEL name.
3. Select a menu or submenu to further
�In the FUNCTION menu, choose
SUBMENU to create custom
submenus for a control slice.
� Press the ENTER (RETURN) key to
add multiple lines of LABEL text.