Wacom – CintiQ – 21UX – Installation Guide & Hardware Manual

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Installation Guide & Hardware Manual
for Cintiq 21UX (DTZ-2100D)

Cintiq21UX_Manual.fm Page -1 Monday, November 5, 2007 10:27 AM
Wacom Cintiq

®

21UX
Installation Guide & Hardware Manual for Cintiq 21UX (DTZ-2100D)
English version 2.2, November 05, 2007
Copyright

Wacom Co., Ltd., 2007
All rights reserved. No part of this manual may be reproduced except for your express personal use.
Wacom reserves the right to revise this publication without obligation to provide notification of such changes.
Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the
right to change any specifications and product configurations at its discretion, without prior notice and without
obligation to include such changes in this manual.
DuoSwitch is a trademark, and Cintiq and Wacom are registered trademarks of Wacom Co., Ltd.
Photoshop is either a registered trademark or a trademark of Adobe Systems Incorporated in the United States
and/or other countries. Microsoft, Windows, and Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries. Apple, the Apple logo, and Macintosh are trademarks of
Apple Computer, Inc., registered in the U.S. and other countries.
Any additional company and product names mentioned in this documentation may be trademarked and/or
registered as trademarks. Mention of third-party products is for informational purposes only and constitutes neither
an endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use
of these products.
ExpressKey is a registered trademark of Ginsan Industries, Inc., and is used with permission.

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Introduction and overview
Page 1

INTRODUCTION AND OVERVIEW

The Wacom

®

Cintiq

®

21UX pen display combines the benefits of a Liquid Crystal Display (LCD) with the
control, comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives you a
direct pen-on-screen interface for your computer.
Cintiq’s basic components include a Wacom pen tablet internally mounted behind a 21.3″ diagonal TFT
color display, and Wacom’s Grip Pen.
Cintiq comes with a modular display stand, which allows you to easily rotate the pen display to any
orientation, and to adjust the incline of the working surface to any angle between 10 and 65 degrees.
Please refer to

Working with your Cintiq

on page 24 for more information.
This manual describes how to install the Cintiq hardware and software. It also describes how to use
Cintiq, the Grip Pen, and the modular display stand.
See

Unpacking your Cintiq

on page 8 before setting up the Cintiq stand or unpacking the Cintiq pen
display.

Please follow all instructions carefully.
The computer treats the Cintiq pen display as two separate devices (the display and the pen
tablet).

Therefore, the installation process is completed in two stages:

First install the Cintiq as a display.

Then install the Cintiq as a pen tablet.
Both stages require hardware and software installations and adjustments.

Please follow all
instructions carefully.
IMPORTANT:

Y ou MUST install the Wacom pen tablet driver software for correct pen-on-screen
functionality.
To learn about using the Wacom Tablet control panel to customize your pen display tablet and pen
settings on Windows or Macintosh computers, see

Customizing

on page 32.
To use the pressure sensitivity of the Grip Pen with your favorite drawing application, see the
instructions in that application’s manuals.
The following kinds of information are not included with this product: information about your specific
computer hardware or operating system, or information about your application software. Y our best
source for this information is the set of manuals and discs that came with your hardware, operating
system, or application.
Wacom’s philosophy is to continually improve all of its products. As a result, engineering changes and
improvements are made from time to time. Therefore, some changes, modifications, and improvements
may not be covered in this manual.

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Precautions on use and handling
Page 2

PRECAUTIONS ON USE AND HANDLING

To ensure the safe usage of your product, be sure to follow all instructions, cautions, and warnings
found within this manual. Failure to do so could cause the loss of data or damage to your computer.
Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to
repair or replace the product.

PHYSICAL LOCATION
ENVIRONMENT

W

ARNING

This symbol indicates an item that, if disregarded, may lead
to loss of human life or serious injury.

C

AUTION

This symbol indicates an item that, if disregarded, may lead
to human injury or damage to personal property.
Exercise due care and diligence whenever engaging in a described action.

W

ARNING

Do not use the Cintiq pen display in a facility control system that requires extremely
high reliability;

it may cause other electronic devices to malfunction, or other devices may
cause the pen display tablet to malfunction. Where use is prohibited, power off Cintiq to
prevent the possibility of it causing other electronic devices to malfunction. Wacom does not
accept any liability for direct or consequential damages. For details, please refer to your
Warranty located at the end of this manual.

Temperature and Humidity

• Operating temperature and humidity: 5˚ to 35˚C, 20 to 80% RH
• Storage temperature and humidity: -10˚ to 60˚C, 20 to 90% RH

C

AUTION

Do not use or store Cintiq where:

• Temperature changes are severe or exceed specifications (e.g., outdoors or inside
a vehicle).
• The pen display, the Grip Pen, and the Cintiq stand are exposed to direct sunlight or heat
from an appliance, or are exposed to water or any other kind of liquid.

C

AUTION

Do not use Cintiq in a dusty environment;

this may damage the unit.

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Precautions on use and handling
Page 3

USAGE
HANDLING

W

ARNING

Only use the power adapter that came with Cintiq.

If a different type of power adapter is
used, Cintiq will not work properly or may be damaged.

Using a different type of power
adapter also has the potential to result in fire.

Use of a different power adapter will void
your warranty.

C

AUTION

Be sure to use a grounded power source when applying power to Cintiq.
C

AUTION

Do not connect or disconnect the video or power cables while Cintiq or your computer
are turned on;

this may damage the display or computer video card. In this case, Wacom
shall have no responsibility to repair or replace the product.

C

AUTION

This product is for use with a DVI or VGA video card;

using an inappropriate video card
may damage Cintiq.

C

AUTION

Do not block the rear panel ventilation holes;

this may overheat and damage the unit.

When not using Cintiq for long periods of time, unplug the power adapter from the AC
outlet.
W

ARNING

High Voltage. Do not open or disassemble the Cintiq pen display. There is a risk of
electrical shock when the casing is open.

This will also void your warranty and Wacom
shall have no responsibility to repair or replace the product.

W

ARNING

Do not operate the display stand incline adjustment levers when Cintiq is not mounted
on the stand, and do not lift the stand by the adjustment levers;

the stand is spring-
loaded and may cause injury or damage if released without the weight of Cintiq on the stand.
Improper operation may lead to physical injury or damage to the stand.

W

ARNING

When moving Cintiq to a different location, either remove the display unit from the
stand (see page 13 for details) and then move both items separately, use the lock
screws to fix Cintiq to the stand (see page 56 for details), or hold onto both Cintiq and
the stand to make sure that the stand does not separate from the display unit when
moving them together.

Before moving Cintiq, first adjust the stand to its full upright position; this will reduce the
spring tension so that the stand will not accidentally release and snap shut. If the display unit
is in landscape orientation, use one hand to grasp the bottom of the display and with your
other hand grasp the back of the stand. Be sure to lift on both the display and the stand so
that the stand will not separate from the display when moving Cintiq.
If Cintiq is in portrait orientation or has been locked to the stand with the rotation lock screws
(see page 56), the stand will not separate from the display unit and Cintiq can be safely lifted
by grasping the display unit with both hands.
Always follow the instructions on page 13 to remove the display unit from the stand.

W

ARNING

If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking
from it;

this liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse
immediately with running water for at least 15 minutes or more. If contact is made with the
eyes or mouth, also consult a physician.

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Precautions on use and handling
Page 4

W

ARNING

– LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE
RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL
LAWS.

The Cintiq pen display has a backlight which contains mercury (Hg).

Be sure to dispose of properly, and to manage any disposal of this unit in accordance with
your local ordinances and laws.

W

ARNING

Do not disassemble the Cintiq stand.

Improper disassembly could result in physical injury
or damage to the stand. In this case, Wacom shall have no responsibility to repair or replace
the product.

W

ARNING

Prevent children from swallowing the pen tip or side switch.

The pen tip or side switch
may accidentally be pulled out if children are biting on them.

C

AUTION

Do not disassemble the Grip Pen.

This may cause the device to malfunction. In this case,
Wacom shall have no responsibility to repair or replace the product.

C

AUTION

Do not scratch the display screen.

Avoid placing sharp objects on the display screen
surface.

C

AUTION

Avoid intensive shock or vibration to Cintiq, the Cintiq stand, or the Grip Pen.

Hitting or
dropping Cintiq may damage the display screen or other components.

C

AUTION

Do not put heavy articles on the pen display or push against it with a strong force;

this
may damage the display screen or break the Cintiq stand locking mechanism.

C

AUTION

Do not place heavy articles on the Cintiq cabling, repeatedly bend the cables sharply,
or apply heavy stress to the cable connectors;

this may damage the unit or cabling.

C

AUTION

Do not store the pen display tablet on a surface that would excessively bend or crimp
the cable.
C

AUTION

If the pen tip becomes sharp or angular, it may damage the coating on the display
screen.

Please replace the pen tip if necessary.

C

AUTION

Do not use any organic solvent (e.g., alcohol) or even mild detergent to clean
the display screen. Use of these cleaners can damage the coating on the screen.
Please note that damage of this kind is not covered by the manufacturer`s warranty.

• To clean the display screen, use an anti-static cloth or a slightly damp cloth.
When cleaning, apply only a light amount of pressure to the display screen and do not
make the surface wet.
• To clean the Cintiq casing, Cintiq stand, or Grip Pen, use a soft cloth with mild detergent
(such as dish washing liquid) diluted with water.
• Before cleaning, always disconnect your product from the AC power source.

C

AUTION

Do not expose Cintiq to high voltage electrostatic discharges or to a build-up of an
electrostatic charge on the LCD screen.

This may result in a temporary discoloration and
blotching of the display. If discolorations occur, leave the display on and the discolorations
should disappear within a few hours.
Hg

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Precautions on use and handling
Page 5

Reuse, recycling and recovery.

Y ou are urged to recycle this product when replacing it with
a newer product or when it has outlived its useful life by bringing it to an appropriate collection
point for recyclable materials in your community or region. By doing this, you can help
improve the environment of your community as well as minimize the potential negative effects
created, should any hazardous substance that may possibly be present within waste material
reach the environment during the disposal process.
Within the European Union, users are required not to dispose of Waste Electrical and
Electronic Equipment (WEEE) as unsorted municipal waste, according to the Directive
2002/96/EC of the European Parliament and of the Council of 27 January 2003, or the
corresponding local laws of the Member States. Products for which this is applicable will be
marked with the WEEE symbol shown at the beginning of this note unless this is not feasible
because of the size or the function of the product. Wacom products are subject to the
Directive 2002/96/EC and therefore you should always collect them separately and bring
them to the appropriate collection point in your community or region.
Wacom pen display products (Cintiq series) comply with the European Union RoHS Directive
2002/95/EC (RoHS Directive).

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Contents
Page 6

CONTENTS

Introduction and overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Precautions on use and handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Physical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Unpacking your Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Setting up the Cintiq stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Unpacking and mounting the Cintiq pen display . . . . . . . . . . . . . . . . . . . . 10
Adjusting the display incline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Adjusting rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the pen holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Removing Cintiq from the display stand . . . . . . . . . . . . . . . . . . . . . . . 13

Cintiq pen display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Step 1: display installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Display cabling diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Step 2: pen tablet installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
USB cable installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Pen tablet USB cabling diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Working with your Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using the Grip pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Pen components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Basic pen operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Tablet controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using ExpressKeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the Touch Strips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting up your work area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Customizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Opening the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Learning more about Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Customization basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Calibrating Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Adjusting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Factory presets, auto-sync, and user settings . . . . . . . . . . . . . . . . . . 35
On Screen Display (OSD) settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adjusting clock and phase (VGA only) . . . . . . . . . . . . . . . . . . . . . . . . 39
Power saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

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Contents
Page 7

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Testing Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Testing controls and input tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Testing the ExpressKeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Testing the Touch Strips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Testing a pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Display troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
General display problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
VGA problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Pen tablet troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Windows-specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Macintosh-specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Technical support options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Obtaining driver downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Caring for Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Replacing the pen tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Optional display configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using an alternate mount or stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Pen and digital ink capabilities in Windows Vista . . . . . . . . . . . . . . . . . . . . 60
About the Windows Vista Tablet PC Input Panel . . . . . . . . . . . . . . . . . 61
Uninstalling Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
General specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Pen tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Display stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Power adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Grip pen (model ZP-501E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Ordering parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Radio and television interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Federal Communications Commission (FCC) notice . . . . . . . . . . . . . 67
Industry Canada (Canada only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
CE declaration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Warranty
(Worldwide, Except for Europe, Africa and Middle East) . . . . . . . . . . . . . . 69

Cintiq21UX_Manual.fm Page 7 Monday, November 5, 2007 10:27 AM
Unpacking your Cintiq
Page 8

UNPACKING YOUR CINTIQ

PACKAGE CONTENTS

Y ou will find the product parts and accessories packed together in the accessories box.

To avoid
damaging your product, please review the instructions on the following pages before setting up
or using Cintiq or the Cintiq stand.

Y our product came with the following items:

Note:

Images not shown to scale. Some package configurations may include additional CDs or DVDs
containing application software. To install these applications, review the instructions that came with those CDs
or DVDs. Retain the package box for use when storing or shipping Cintiq.

Next step:

Set up the Cintiq stand. See page 9.
Cintiq 21UX pen display, main unit
with attached cable
Power supply
(POW-A098)
and power cable
Rotation lock screws (qty 2)
(MNE-059)
Grip Pen with replacement nibs, pen stand, and nib removal set
(ZP-501E, PST -A034, and FUZ-A131)
Installation Guide & Hardware Manual
(this manual)
Wacom Pen Tablet Driver CD
(contains the driver software)
Cintiq stand (MST -A103)
*Patented
Parts and accessories
VGA to DVI-I adapter
(STJ-A262)
DVI-D to DVI-I adapter
(STJ-A263)
Bearing hub recess
cover plate and screws
(PPL-A155)

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Unpacking your Cintiq
Page 9

SETTING UP THE CINTIQ STAND

Place the stand on your desktop or work surface, making sure the stand is stable and will not tip or fall
when the pen display is mounted on it. Then familiarize yourself with the stand components.

Next step:

Unpack the pen display and mount it on the Cintiq stand. See page 10.
Rear feet
The rear feet are on
rollers, allowing the
feet to move when
adjusting incline.
Bearing recess
Incline adjustment levers
When Cintiq is mounted on the stand, use these levers
to adjust the display incline, as described in Adjusting
the display incline on page 11.
Front feet
The front feet have rubber pads to reduce stand
slippage on the desktop when adjusting incline.
WARNING
Do not operate the incline adjustment levers when Cintiq is not mounted on the stand, and do not
lift the stand by the adjustment levers; the stand is spring-loaded and may cause injury or damage
if released without the weight of Cintiq on the stand. Improper operation may lead to physical
injury or damage to the stand. Be careful to avoid catching your finger in the gap of the movable
portion of the stand.

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Unpacking your Cintiq
Page 10

UNPACKING AND MOUNTING THE CINTIQ PEN DISPLAY

Remove any packing materials from the back of the display unit and cabling.
To mount Cintiq on the stand:

Make sure the stand is stable on your desktop or other work surface and will not tip or fall when
Cintiq is mounted on it. Securely grasp Cintiq with both hands so that the display faces toward you,
with the power switch and LEDs located at the top.
Align Cintiq parallel to the front of the stand so that the bearing hub is located between the
V-shaped upper edges of the stand’s bearing recess. See

– A –

(The V-shaped edges of the
stand will serve as a guide for positioning the bearing hub.)

With the back of Cintiq resting against the stand, lower Cintiq until the bearing hub rests securely in
the bearing recess of the stand. See

– B –

on the following page. The display unit will be held in
place by gravity; there will be no audible ‘snap’ that indicates a mechanical lock.

Note:

If you do not need to rotate the Cintiq pen display, you may want to secure it to the stand with the
rotation lock screws. For information on this, see

Optional display configurations

on page 56. To learn about
other mounting options, see

Using an alternate mount or stand

on page 57.
Bearing hub
Bearing recess
– A –
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Page 11
ADJUSTING THE DISPLAY INCLINE
To adjust the display incline, face the front of the Cintiq pen display and grasp it on the left and right side
at approximately the same height as the Cintiq stand adjustment levers. Use your fingertips to gently
pull the incline adjustment levers toward the display unit; this will release the stand’s clutch mechanism.
Tilt the display to adjust the incline setting.
• To lower Cintiq, pull the left incline adjustment lever toward Cintiq and gently lower Cintiq to the
desired incline angle. Release the lever to lock the stand in place.
• To raise Cintiq, pull the right incline adjustment lever toward Cintiq and gently raise Cintiq to the
desired incline angle. Release the lever to lock the stand in place.
Note: The stand adjustment levers exhibit some natural play before the clutch mechanism engages.
When adjusting the stand incline, set it slightly higher than you plan to work with, then lower the display to the
desired position.
– B –
WARNING
When operating the incline adjustment
levers, Cintiq must be mounted on the
stand with the stand feet resting on a
stable, flat surface. The stand is
spring-loaded and can snap back
quickly, causing injury or damage if
not operated properly.
After the display unit has been mounted on the
stand, remove the foam blocks that lock the
adjustment levers in place. Save these blocks
with the other packaging materials; you will
need them if in the future you want to ship
Cintiq.
WARNING
Before moving Cintiq, first adjust the stand to its full upright position; this will reduce the spring
tension so that the stand will not accidentally release and snap shut. If the display unit is in
landscape orientation, use one hand to grasp the bottom of the display and with your other
hand grasp the back of the stand. Be sure to lift on both the display and the stand so that the
stand will not separate from the display when moving Cintiq. If Cintiq is in portrait orientation or
has been locked to the stand with the rotation lock screws (see page 56 for details), the stand
will not separate from the display unit and Cintiq can be safely lifted by grasping the display unit
with both hands.
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Page 12
ADJUSTING ROTATION
The pen display can be rotated on the display stand when the incline is less than or equal to 25
degrees.
To adjust rotation, grasp Cintiq by the main body and rotate the unit to the desired position; it will move
on the bearing hub. Y ou can only rotate the display unit 180 degrees in either direction. If you do not
plan to rotate the Cintiq, use the rotation lock screws to fasten the display to the stand in a horizontal
position. See Optional display configurations on page 56 for more information.
USING THE PEN HOLDER
The integrated pen holder is located at the back of the pen display tablet.
Note: The pen holder is not available for use when routing the cable to exit through the top cable opening.
Next step: Go to page 14 and familiarize yourself with the pen display.
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Page 13
REMOVING CINTIQ FROM THE DISPLAY STAND
To remove Cintiq from the display stand:
• If the rotation lock screws are attached, remove them from the back of Cintiq.
• Position the pen display to landscape orientation before removing it from the display stand.
The stand will not release unless Cintiq is in landscape orientation.
• Next, raise the stand incline to the highest position. See Adjusting the display incline on page 11
for instructions.
• Firmly grasp the pen display on both the left and right sides of the body, and lift the unit out of the
display stand.
Important: When removing Cintiq from the display stand, always lift Cintiq in a direction
parallel to the front of the stand. Y ou may also need to rotate Cintiq slightly so the stand will
release.
Note: When packing Cintiq for transport, first adjust the stand to its lowest position and place the foam packing
blocks under the incline adjustment levers before removing Cintiq from the stand. The foam blocks will keep
the stand from snapping shut while in its packaging. Always pack Cintiq and its stand in their original
containers and protective cushions. Never pack Cintiq while it is mounted on the stand; this may damage the
unit or stand during transportation.
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Page 14
CINTIQ PEN DISPLAY COMPONENTS
After the Cintiq pen display is safely mounted on the Cintiq stand, take some time to familiarize yourself
with its features and components.
The display and tablet sensor function as an integrated output and input device. The display supports
resolutions up to 1600 x 1200 pixels at 16.77 million colors. The tablet sensor reports pen coordinates,
pressure, tilt, switch, eraser, and other information.
FRONT VIEW
Power LED
Lights blue when power has been supplied to
Cintiq and a video signal is present.
Glows orange when no video signal is
detected by Cintiq. (e.g., Y our computer is
turned off, starting up, or has entered a power
management mode in which video signals
are not sent.)
Power switch
Turns power on
or off.
Status LED
Lights blue when the pen is in the
active area of the pen display tablet
and the pen tip, eraser, or side switch
are pressed. The USB cable connector
must be plugged into an active USB
port and a video signal must be
present before the LED will light.
Integrated display and tablet
Touch Strip
Slide your finger over
the Touch Strips to
zoom, scroll, or perform
custom keystroke
actions. See Tablet
controls on page 27.
ExpressKeys
These customizable keys simulate modifier keys, keystrokes,
and other frequently used functions. A display toggle
function is also available, enabling you to toggle the screen
cursor between the Cintiq pen display and your other
displays. See page 27.
ExpressKeys
Touch Strip
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Page 15
REAR VIEW
Next step: Installation. See page 16.
Integrated pen holder
and alternate cable exit
The pen can be stored here. If you are not
using the Cintiq stand supplied with the unit,
you can route the cable to exit from this
location. See Using an alternate mount or
stand on page 57.
Digital/Analog (DVI/VGA) switch
Set this switch for the video
connection you will be using.
Cabling and connectors
The connectors on the integrated cable
are for DVI-I video, USB data, and power.
Bearing hub
Fits into the bearing recess on the Cintiq
stand. Allows rotation of Cintiq, and easy
mounting and removal from the stand.
On Screen Display (OSD) controls
Use these controls to adjust a variety of display settings.
See Adjusting the display on page 35.
Important: Always store the pen display on the Cintiq display stand or in its original
packing carton when not in use. Do not store the display unit on a surface that would
excessively bend or crimp the cable.
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Page 16
INSTALLATION
SYSTEM REQUIREMENTS
Before installing Cintiq, make sure your computer meets the following minimum system requirements:
• PC. Windows Vista™, Vista x64, XP , XP x64, or 2000. DVI or VGA video connector, available USB
port, and CD-ROM drive.
• Macintosh. OS X, v10.3.9 or greater. DVI or VGA video connector, available USB port, and
CD-ROM drive. ADC connectors require an ADC to DVI-I adapter, not included.
Cintiq supports both digital (DVI) and analog (VGA) video signals. If updating your video card,
complete the video card hardware and software installation before connecting Cintiq. If you have
another display that is compatible with your video card, you can connect that display to the card in order
to verify the video card is operating correctly.
Using the VGA to DVI-I adapter, you can connect Cintiq to a VGA video card. However, connecting
Cintiq to a DVI video card generally results in optimum performance.
Notes: Cintiq can be used alone or with another display, such as a CRT monitor or LCD projector. To use
Cintiq with another display, you will need two video cards or a video card with dual output.
Depending on the capabilities of your video card and operating system, you may be able to set up Cintiq as a
mirrored, extended, or independent display. Refer to your video card documentation for more information on
its capabilities.
When you are working with more than one display, Cintiq will map to the displays based upon how your system
is configured. By default, if you are in mirror mode, the pen tablet will map to the entire space on each display.
Please refer to your hardware and operating system documentation for details on configuring your computer
and operating system for use with multiple displays.
A display toggle function is available for use with multiple display systems. This enables you to toggle the
screen cursor between the Cintiq pen display and your other displays. For more information, see Using
ExpressKeys on page 28.
There are two primary steps to the installation process:
• Step 1: display installation
• Step 2: pen tablet installation
Follow ALL installation instructions carefully.
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Page 17
STEP 1: DISPLAY INSTALLATION
In this step, Cintiq is installed as a display on your system.
Important: Do not connect the USB data cable until instructed to do so.
• Turn off your computer.
Caution: Never connect or disconnect the video or power cables while your computer or Cintiq are
powered on – this can damage the display or video card.
• If your computer has only one video connector, you will need to unplug your previous display.
Determine if your computer has a digital (DVI) or analog (VGA) connector, and set the DVI/VGA
switch located on the back of Cintiq for the video connection you are using. Move the switch toward
the tablet edge for Digital (DVI-I or DVI-D), and move it toward the OSD buttons for ANALOG (VGA).
See – A – in the connection diagram on page 19.
• Making sure to tighten the thumbscrews on the connectors, follow the instructions below for your
video connector. See – B –
For DVI-I operation, plug the Cintiq video cable into the DVI-I connector
of your video card.
For DVI-D operation, plug the Cintiq video cable into the DVI-D to DVI-I
adapter supplied with Cintiq, and then plug the adapter into the DVI-D
connector on your video card.
For VGA operation, plug the Cintiq video cable into the VGA to DVI-I
adapter supplied with Cintiq, and then plug the adapter into the VGA
connector on your video card.
DVI-I connector
DVI-D connector
VGA connector
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Page 18
• Connect the power adapter to Cintiq. See – C – on the next page.
• Then connect the adapter’s power cable and plug the adapter into an AC outlet. See – D –
• Turn on Cintiq. The power LED will light orange.
If connecting to an Apple ADC or mini-VGA connection, you will need
to obtain an appropriate adapter. Adapters can be purchased at
various retail outlets.
For ADC operation, plug the Cintiq video cable into the ADC to DVI-I
adapter. Then plug the ADC adapter end into the ADC connector on
your video card.
For an Apple mini-VGA connector, plug the Cintiq video cable into the
VGA to DVI-I adapter (supplied with Cintiq). Plug the mini-VGA
adapter into the computer’s mini-VGA port. Then plug the male and
female VGA connectors together.
Apple ADC
connector
Mini-VGA port
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Page 19
DISPLAY CABLING DIAGRAM
Cintiq, rear view
– B –
Video card
DVI or VGA
Rear panel of your computer
Do not attach the USB data
cable until instructed to do so.
Power adapter
– C –
DC INput
To AC outlet
DVI-I connector
To connect to a DVI-D connector,
use the DVI-D to DVI-I adapter.
To connect to a VGA connector,
use the VGA to DVI-I adapter.
– D –
CAUTION
Make sure your video card has
a DVI or VGA connector, and
that you correctly set the Cintiq
DVI/VGA switch for the video
connector you are using.
CAUTION
Use only the power adapter that came with Cintiq; use of an improper power adapter may
damage the unit.
Do not connect or disconnect the video or power cables while Cintiq or your computer
are turned on – this can damage the display or computer video card.
Make sure that the display refresh rate does not exceed 85 Hz (60 Hz for UXGA).
DVI/VGA switch
– A –
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Page 20
• Next, turn on your computer.
For Windows systems, Cintiq will automatically install as a default display. If you want Cintiq to be
identified as a Cintiq display and if you want to install the color calibration profile for Cintiq, follow
the instructions below to update the display driver for Cintiq:
1. Open the CONTROL PANEL folder.
• For Windows Vista, under APPEARANCE AND PERSONALIZATION select ADJUST
SCREEN RESOLUTION.
• For other Windows versions, open the DISPLAY PROPERTIES control panel and select
the SETTINGS tab.
Note: If you have more than one display and you need help in determining which display
corresponds to Cintiq, click the IDENTIFY monitors button. Select the display for Cintiq.
2. Click the ADVANCED settings button.
3. Select the MONITOR tab and click the PROPERTIES button.
4. Select the DRIVER tab and click the UPDATE DRIVER… button. An update driver dialog or
Wizard will appear.
5. Insert the Wacom Pen Tablet Driver CD. If the Wacom Tablet installation menu displays,
close it.
Windows Vista:
• Select the option BROWSE MY COMPUTER FOR DRIVER SOFTWARE.
• Enter the drive letter for the Wacom Pen Tablet Driver CD and click NEXT.
• After the installation is complete, close any open control panel windows.
Windows XP:
• The Wizard will ask if Windows can search for software. Choose NO, NOT THIS TIME
and click NEXT.
• Select the option INSTALL FROM A LIST OR SPECIFIC LOCATION (ADVANCED), and click
NEXT.
• Select the option DON’T SEARCH. I WILL CHOOSE THE DRIVER TO INSTALL and click
NEXT.
• Select the Cintiq pen display option and then click the HAVE DISK… button. Enter the
letter of your CD-ROM drive (e.g., E:), and click OK.
• Follow the prompts to continue. (If the HARDWARE INSTALLATION dialog box displays,
click CONTINUE ANYWAY to accept the driver.) After the installation is complete, click
the FINISH button and close any open control panel windows.
Windows 2000:
• Follow the prompts selecting the default options.
• If a signing warning dialog box displays, click YES to accept the driver. After the
installation is complete click the FINISH button to close the Wizard and then close the
DISPLAY PROPERTIES control panel.
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Page 21
For Macintosh systems, a Cintiq color profile will be added to your computer’s color management
system during the tablet software driver installation process. To activate this color profile for use
with Cintiq, you may need to select the Cintiq 21UX profile in the system’s ColorSync Utility control
panel. For more details, see the color management information in your operating system and
application documentation.
• As necessary, configure the display control panel settings for the proper size and color resolution.
The maximum (native) resolution of the Cintiq 21UX is 1600 x 1200 pixels with 24 bit color.
The display size and color resolution may be constrained by the capabilities of your video card.
See the video card manufacturer’s documentation for details.
For Windows: If you are using Cintiq as a secondary display, you may first need to enable Cintiq in
your Display Properties control panel.
• If using analog (VGA) mode, you may want to fine-tune the display. See Adjusting clock and phase
(VGA only) on page 39 and Adjusting the display beginning on page 35.
• After the display portion of Cintiq is working to your satisfaction, move on to Step 2: pen tablet
installation to install the pen tablet portion of Cintiq. For troubleshooting tips, see page 41.
Notes:
Each Cintiq LCD panel is produced under stringent quality standards. Production techniques cannot
guarantee an absolutely perfect TFT display, and some panels may exhibit a certain number of pixels that
show an incorrect color. See the specifications on page 63 for more information.
If an image has fine striping (such as screen stripes), it may appear to flicker or display a moiré pattern.
Do not apply excessive pressure on the display surface, it may cause the appearance of a moiré or pooling
pattern. If this occurs, use less pressure on the display screen when working with the pen.
When a still image is displayed for a long period of time, an after-image may remain for a short time.
To prevent this, Wacom recommends using a screen saver or other power management feature.
Important: To extend the life of the backlight, set your computer’s power management to turn off
the display when it is not in use for extended periods of time.
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Page 22
STEP 2: PEN TABLET INSTALLATION
USB CABLE INSTALLATION
Plug the USB connector into an available USB port on your computer or into a USB hub attached to
your computer. See – E – in the connection diagram below.
Next, move on to the pen tablet Software installation on page 23.
PEN TABLET USB CABLING DIAGRAM
Y our computer
– E –
To Cintiq
To USB port
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Page 23
SOFTWARE INSTALLATION
IMPORTANT: Y ou MUST install the Wacom pen tablet driver software for correct pen-on-screen
functionality.
To install the tablet software:
• Save your work and close all open applications. Temporarily disable any virus protection programs.
• Insert the Wacom Pen Tablet Driver CD into your computer’s CD-ROM drive. If the software
installer menu does not automatically display, double-click on the INSTALL icon located on the CD.
• Click on the INSTALL TABLET link and follow the prompts to install the driver software.
• Reactivate your virus protection program.
• After completing the software installation, make sure you can use your pen on the Cintiq display to
move the screen cursor.
When you place the pen tip on the display screen, the screen cursor should immediately jump to a
corresponding position approximately beneath the pen tip. Lift the pen tip and place it on the
display screen surface in a different location – the screen cursor should again jump to the new
position. This is known as absolute positioning, and enables you to position the screen cursor
without having to drag your pen across the display screen surface.
• Be sure to check the Read Me file for updated information. If you have trouble installing Cintiq, see
the Troubleshooting section beginning on page 41.
Notes:
For Windows Vista, driver installation automatically activates the new pen input functions available within
Windows Vista and Office 2007 (except for Windows Vista Home Basic).
For Windows Vista, XP , and Macintosh OS X, user-specific preferences are supported. After logging in, each
user can customize their personal settings in the Wacom Tablet control panel. Switching to another user will
automatically load the settings for that user.
To uninstall the tablet driver, see Uninstalling Cintiq on page 62.
Next steps:
Adjust the pen display tablet calibration to precisely align the screen cursor to the pen tip. See Calibrating
Cintiq on page 34.
To learn more about using Cintiq, proceed to Working with your Cintiq on page 24.
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Page 24
WORKING WITH YOUR CINTIQ
USING THE GRIP PEN
As you work with Cintiq, you can rest your hand lightly on the display screen, just as if it were a drawing
board or sheet of paper. The pen is cordless, battery-free, and senses the amount of tilt and pressure
you exert upon it. Hold the Grip Pen as you would a normal pen or pencil. Make sure the DuoSwitch is
in a convenient location where you can toggle it with your thumb or forefinger, but not accidentally press
it while drawing. Y ou can tilt the pen in any way that feels most comfortable for drawing.
PEN COMPONENTS
The components of your Cintiq Grip Pen function in the following manner:
Pen tip: The pen is activated as soon as it is brought within 5 mm (0.2 inch) of the pen display screen.
This allows you to position the screen cursor without touching the pen tip to the display screen.
When pressure is applied to the pen tip, the tip switch is turned on and the pen simulates a primary
mouse button click. The tip click pressure can be adjusted in the Wacom Tablet control panel.
DuoSwitch: The DuoSwitch is programmable, and can be used to perform the same click and double-
click functions as the tip switch. Toggle the DuoSwitch in either direction to activate the upper or lower
button functions. Y ou can use the DuoSwitch whenever the pen tip is within 5 mm (0.2 inch) of the
tablet surface; you do not need to touch the pen tip to the tablet in order to use the switch. By default,
the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK.
Eraser: When the eraser is brought within 5 mm (0.2 inch) of the display the tablet reports the pen
location. Pressure information is reported as you press down on the eraser. By default, the eraser
function is set to ERASE.
Important: Only use a pen that is compatible with Cintiq, such as the pen that shipped with the
unit, or any of the pens from the Intuos3 product line (see Accessories on page 65).
Other pens may not function properly. Also, the Cintiq pen tip is specifically designed for use
with the Cintiq pen display – the tips on other pens could damage the protective coating on the
Cintiq display screen.
Refer to Customizing on page 32 and to the electronic Software User’s Manual for information on
customizing the pen settings.
Eraser
DuoSwitch
(side switch)
Tip Switch
(replaceable nib)
Note: When the Grip
Pen is not in use, place
it in the pen stand, the
pen holder, or lay it flat
on your desk.
To maintain the
sensitivity of your pen,
do not store the pen in
a container where it
will rest on its tip or
eraser.
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BASIC PEN OPERATIONS
Pointing and selecting: Move the pen slightly above the Cintiq display screen to
position the screen cursor; you do not need to touch the tablet surface to move the
screen cursor. The cursor jumps to the location where you place the pen. Press the
pen tip on the display screen to make a selection.
Note: Y ou must calibrate the pen display tablet to correctly align the screen cursor with the
pen tip. (See Calibrating Cintiq on page 34.) If the screen cursor does not jump to a position
close to the pen tip when you place the pen on the display screen, then the pen tablet driver
may not be installed or is not loading. Install the pen tablet driver software if necessary.
Otherwise, refer to Troubleshooting, beginning on page 41.
Clicking: Tap the display screen once with the pen tip, or touch the pen to the
display screen with enough pressure to register a click.
Windows tip: To make navigating with the pen easier, configure Windows to select when the
pen is over an icon and to launch the icon with a single click. To turn on this feature, first open
a folder.
For Windows Vista, from the ORGANIZE pull-down menu choose FOLDER AND SEARCH
OPTIONS. From the GENERAL tab select SINGLE-CLICK TO OPEN AN ITEM (POINT TO SELECT).
For other Windows versions, from the TOOLS pull-down menu choose FOLDER OPTIONS….
From the GENERAL tab select SINGLE-CLICK TO OPEN AN ITEM (POINT TO SELECT).
Double-clicking: Press the upper side switch, or quickly tap the display
screen twice in the same place with the pen tip. Double-clicking is
easier when the pen is perpendicular to the tablet screen. To fine-tune
the double-click area, refer to the electronic Software User’s Manual.
Dragging: Select an object, then slide the pen tip across the display
screen to move the object.
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Page 26
Using the side switch: The pen is equipped with a DuoSwitch. This switch has two programmable
functions that can be selected by rocking the switch in either direction. Y ou can use the DuoSwitch
whenever the pen tip is within 5 mm (0.2 inch) of the tablet surface; you do not need to touch the pen tip
to the tablet in order to use the switch. By default, the upper switch is set to DOUBLE CLICK, and the
lower switch is set to RIGHT CLICK.
Drawing and writing with pressure sensitivity: The pen responds to the nuance and inflection of
your hand movements, enabling you to create natural-looking pen and brush strokes within applications
that support this feature. To draw and write with pressure, select a pressure-sensitive tool from your
application’s tool palette. As you work on the screen surface, use various amounts of downward
pressure on the tip of the pen. Press lightly for thin lines or softer color. Press harder for thick lines or
dense color.
Drawing with tilt: The pen display tablet recognizes when you tilt the pen from vertical to incline
positions. In supporting applications, tilt can be used to control line shape and thickness.
Erasing: In supporting applications, the pen’s eraser works like the eraser on a
pencil. In text applications, use the eraser to select text, then lift the eraser from the
tablet to delete the text.
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TABLET CONTROLS
To speed up your workflow in graphics or other applications, your Cintiq pen display features
ExpressKeys and Touch Strips. While using the pen with your dominant hand, you can simultaneously
use your other hand to operate the ExpressKeys or Touch Strip.
ExpressKeys
Press the customizable ExpressKeys to perform frequently used
functions or keystrokes. By default, the keys emulate keyboard modifier
keys. In Photoshop, this provides quick access to the grabber hand and
alternate tools.
A display toggle function is also available for use on multiple monitor
systems. This feature allows you to use your pen on the Cintiq pen
display to navigate the screen cursor to any display on your system.
See Using ExpressKeys on page 28.
Touch Strip
Slide your finger over the Touch Strip to zoom, scroll, or issue an assigned keystroke
function. By default, the Touch Strips enable you to zoom in most graphics
applications and to scroll in other applications. Y ou can also set them to issue
custom keystrokes. For example, you might set a Touch Strip function to change
brush sizes when working in Photoshop. See Using the Touch Strips on page 29.
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USING EXPRESSKEYS
As you work with your pen on the display tablet surface, press an ExpressKey to toggle between tools
or change tool properties. Y ou can work with the default settings, or choose from any of the other
available functions. The default settings were chosen to optimize your workflow in Photoshop and other
graphics applications, using the following modifier functions:
Button 1: CTRL modifier key for Windows. COMMAND (Apple key) for Macintosh.
Button 2: SHIFT modifier key.
Button 3: ALT modifier key for Windows. OPTION modifier key for Macintosh.
Button 4: SPACE key (spacebar).
The ExpressKeys are fully customizable, enabling you to make the best possible use of them. Here are
a few ideas on how you can use the ExpressKeys:
• Set a pair of keys to commonly used keystrokes, such as [ and ] to decrease and increase your
brush size in Photoshop.
• Set a key to a commonly used keyboard shortcut in order to open files or start an application.
• If you prefer not to (or cannot) use the side switches on your Grip Pen, then set a key to right- or
double-click.
• Choose from any of the other available functions.
• On multiple display systems only, set an ExpressKey or pen switch to DISPLAY TOGGLE. Y ou can
then press that button to toggle the screen cursor between Cintiq and your other displays.
See the electronic Software User’s Manual for more details on the available key settings.
The ExpressKeys are chordable. For example, pressing keys 3 and 1 together simulates ALT+CTRL in Windows,
or OPTION+COMMAND on Macintosh systems.
Tips:
• In Photoshop, pressing the spacebar (key 4 on your display tablet) switches the currently selected tool to the
hand tool and lets you pan (move) the image within the application window.
• In Photoshop and many other graphics applications, the ALT, CTRL, and SHIFT modifier keys modify a tool or
switch to a complementary tool while the modifier key is pressed.
1
2
3
4
1
2
3
4
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USING THE TOUCH STRIPS
Slide your finger over the Touch Strip to quickly zoom in or out, scroll up or down, or perform other
functions with your secondary hand while using your primary hand to work with the Grip Pen. Y ou can
also set each Touch Strip to issue custom keystrokes. For example, you might set a Touch Strip action
to cycle through layers when working in Photoshop. The Touch Strips can be operated in three different
ways:
• Standard operation: Slide your finger up or down to zoom, scroll, or issue the assigned keystroke
function.
• Continuous operation: Press and hold your finger at either end of the Touch Strip to continuously
scroll. This is useful for scrolling through long documents or web pages.
• Single step operation: Press and release your finger at either end of the Touch Strip to zoom,
scroll, or issue the assigned keystroke function one step at a time.
By default, the Touch Strips enable you to zoom in most graphics applications and to scroll in other
applications. Each Touch Strip can be independently customized to meet your needs.
Note that the Touch Strips are quite sensitive. If you find yourself accidentally activating a Touch Strip
with your drawing arm, open the Wacom Tablet control panel and disable the Touch Strip on your
drawing arm side.
Tip: Photoshop users who frequently change brush sizes may want to assign the [ and ] keys to
a Touch Strip. Sliding your finger up or down the Touch Strip will then change the brush size without
the need to reach for the keyboard or access the Photoshop BRUSHES palette.
Refer to the electronic Software User’s Manual for detailed information on customizing the way your
display tablet Touch Strips work.
Press and hold here
for continuous
operation, or press and
release for single step
operation.
Cintiq21UX_Manual.fm Page 29 Monday, November 5, 2007 10:27 AMWorking with your Cintiq
Page 30
SETTING UP YOUR WORK AREA
The Cintiq 21UX pen display and stand were designed to provide you with the widest possible range of
flexibility and ergonomic work approach. The design allows you to quickly adjust Cintiq to a different
position whenever the need arises. Y ou may want to experiment with different height adjustments to
determine which best fits your particular working style and tasks.
As you work with Cintiq, you can rest your hand lightly on the display screen, just as if it were a drawing
board or sheet of paper.
To minimize fatigue, organize your work area so you can work comfortably. Position Cintiq, the Grip
Pen, and your keyboard so they are easily accessible without unnecessary reaching. The pen display
tablet and any other displays should be positioned so you can view them comfortably with a minimum of
eyestrain.
Here are some other points to keep in mind:
• Take short breaks between tasks to stretch and relax your muscles.
• Use a gentle grip when working with the pen.
• Alternate tasks throughout the day.
• Maintain a good posture at all times. Minimize awkward postures and repetitive movements that
cause discomfort. Change your position if you feel any discomfort due to your work position.
• Alternate between different modes of use.
Note: Wacom makes no representation, promise or guarantee that Wacom products will cure or prevent, in
whole or in part, mouse-induced repetitive stress symptoms, injuries or conditions. Individual results may vary.
Always obtain competent medical advice to determine the most appropriate treatment for your specific
situation.
By adjusting the Cintiq stand to its lowest
position, the pen display unit can be freely
rotated on the display stand without touching
the desktop. In this position, Cintiq emulates
a traditional animator’s table and gives you
the freedom to rotate the display unit to any
angle for the greatest comfort and accuracy
of stroke while drawing or editing images.
Adjusting the Cintiq stand to its highest
position is common when your work requires a
large amount of keyboard input. This position
is also useful wh

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