Vmware – vCenter Operations Manager – 5.8.5 – Custom User Interface – Administration Guide

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VMware vCenter Operations Manager
Administration Guide
Custom User Interface
vCenter Operations Manager 5.8.5
This document supports the version of each product listed and
supports all subsequent versions until the document is
replaced by a new edition. To check for more recent editions
of this document, see http://www.vmware.com/support/pubs.
EN-000928-01VMware vCenter Operations Manager Administration Guide
2 VMware, Inc.
You can find the most up-to-date technical documentation on the VMware Web site at:
http://www.vmware.com/support/
The VMware Web site also provides the latest product updates.
If you have comments about this documentation, submit your feedback to:
docfeedback@vmware.com
Copyright
©
2015 VMware, Inc. All rights reserved. Copyright and trademark information.
VMware, Inc.
3401 Hillview Ave.
Palo Alto, CA 94304
www.vmware.comContents
VMware vCenter Operations Manager Administration Guide 7

1 Configuring and Managing vCenter Operations Manager 9
Configuring vCenter Operations Manager 9
Managing vCenter Operations Manager 9
Log In as the admin User 10
Using the Custom User Interface 11

2 Configuring Adapters 13
How Adapters Collect and Process Data 13
Defining Adapter Instances 14
Modifying Adapter Instances 16
Customize an Adapter Kind Icon 17
Suppress No Data Receiving Alerts 17

3 Configuring Resources 19
Defining Resources 19
Creating and Assigning Resource Tags 23
Grouping Resources by Physical Location 27
Configure Parent-Child Resource Relationships 29
Starting and Stopping Metric Collection 30
Using Maintenance Mode 31
Modifying Resources 33
Modifying Resource Tags 35
Customize a Resource Kind Icon 36

4 Configuring Attribute Packages 39
Understanding Data Collection 39
Creating Attribute Packages 42
Creating Super Metric Packages 45
Modifying Attribute Packages 53
Modifying Super Metric Packages 54
Super Metric Use Case 56
Configure Weighted Metric Groups 57
Prioritize Threshold Checking 57
Enable the Combined Dynamic Threshold Plug-in 57

5 Configuring Applications 59
Understanding Applications 59
Add an Application 60
Creating and Assigning Application Tags 61
VMware, Inc. 3Use a Tag to Find an Application 62
Modifying Applications 63
Modifying Application Tags 64

6 Configuring and Managing Users 67
Create a User Account 67
Importing LDAP Users 68
Configuring User Groups and Access Rights 72
Set Password Policies 75
Maintaining Users and User Groups 75
Run the User Audit Report 77

7 Configuring Alert Notifications 79
Configuring and Modifying Alert Handler Instances 79
Configuring Email Alert Notifications 83
Modifying Email Alert Notifications 93
Configuring Mulitilevel Alert Rules 97
Configuring Hint Text for Alerts 99
Configure Alerts for vCenter Server Events 103
Retrieve Keys from the vCenter Operations Manager Database 103

8 Performing Basic System Administration Tasks 105
View Performance Information 105
View Status Information 106
vCenter Operations Manager Service Names 107
Start or Stop vCenter Operations Manager Services 108
Viewing and Managing System Log Files 109
Delete Old Data in the File System Database 113
Run the Audit Report 113
Modify Global Settings 114
Modify Global Settings for Virtual Environments 115
Create a Support Bundle 117

9 Resolving Administrative System Alerts 119
Analytics FSDB Overloaded 119
Analytics Threshold Checking Overloaded 120
Collector Is Down 120
Controller Is Unable to Connect to MQ 121
DataQueue Is Filling Up 122
Describe Failed 122
Failed to Connect to Replication MQ 123
Failed to Repair Corrupted FSDB Files 123
File Queue Is Full 123
FSDB Files Corrupted for Resources 124
FSDB Storage Drive Free Space Is Less Than 10% 124
No DT Processors Connected 124
One or More Resources Were Not Started 125
Outbound Alert Send Failed 125
VMware vCenter Operations Manager Administration Guide
4 VMware, Inc.Replication MQ Sender Is Blocked 126

10 Backing Up and Recovering Data 127
Backing Up and Recovering Data Components 127
Backing Up and Recovering Processing Components 134

11 Configuring the Repository Adapter 139
Repository Adapter Requirements and Limitations 139
Repository Adapter Configuration Steps 141
Creating a Database User for the Repository Adapter 141
Configure the Source Database Connection for the Repository Adapter 141
Configure the Output Destination for the Repository Adapter 142
Configuring the Source and Destination Columns for the Repository Adapter 143
Configure Data Export Values for the Repository Adapter 144
Customizing Repository Adapter Operation 146
Start the Repository Adapter 146

12 Using System Tools 149
Summary of System Tools 149
Check the FSDB and Repair Problems 150
Move the FSDB 151
Monitor vCenter Operations Manager Services in JConsole 152
Configuring and Running runvcopsServerConfiguration 152
Eliminating Linearly Correlated Metrics from the DT Calculation 155

13 Using the Database Command Line Interface 157
Run the Database Command Line Interface 157
Managing Dashboards 157
Managing Dashboard Templates 160
Managing Attributes and Super Metrics 163
Managing Resource Kinds 167
Performing Control Operations 168
Index 169
Contents
VMware, Inc. 5VMware vCenter Operations Manager Administration Guide
6 VMware, Inc.VMware vCenter Operations Manager
Administration Guide
The VMware vCenter Operations Manager Administration Guide (Custom User Interface) describes how to
configure and manage the VMware
®
vCenter™ Operations Manager Custom user interface.
Intended Audience
The information in this document is intended for anyone who must configure or manage
vCenter Operations Manager by using the Custom user interface.
VMware, Inc. 7VMware vCenter Operations Manager Administration Guide
8 VMware, Inc.Configuring and Managing
vCenter Operations Manager 1
Before vCenter Operations Manager can begin collecting and analyzing your data, you must configure it.
After it is configured, you can manage vCenter Operations Manager by performing basic system
administration tasks.
This chapter includes the following topics:
n “Configuring vCenter Operations Manager,” on page 9
n “Managing vCenter Operations Manager,” on page 9
n “Log In as the admin User,” on page 10
n “Using the Custom User Interface,” on page 11
Configuring vCenter Operations Manager
The key to getting the greatest benefit from vCenter Operations Manager is to configure it properly.
vCenter Operations Manager can perform some configuration tasks for you, such as discovering resources,
but you must perform most configuration tasks manually.
The configuration tasks must be performed in a particular order.
1 Define the adapter instances that vCenter Operations Manager uses to collect data. See Chapter 2,
“Configuring Adapters,” on page 13.
2 Define the resources for which vCenter Operations Manager collects data. See Chapter 3, “Configuring
Resources,” on page 19.
3 Specify the information that vCenter Operations Manager stores for each resource, and identify which
types of information are key performance indicators (KPIs). See Chapter 4, “Configuring Attribute
Packages,” on page 39.
4 Define how related resources fit together into groups and how those groups relate to each other. See
Chapter 5, “Configuring Applications,” on page 59.
5 Configure vCenter Operations Manager for your users. See Chapter 6, “Configuring and Managing
Users,” on page 67.
6 (Optional) Set up the alert notification feature to notify users of alerts when they are not using
vCenter Operations Manager. See Chapter 7, “Configuring Alert Notifications,” on page 79.
Managing vCenter Operations Manager
You manage vCenter Operations Manager by performing typical system administration tasks.
n Manage your vCenter Operations Manager users. See Chapter 6, “Configuring and Managing Users,”
on page 67.
VMware, Inc. 9n View system performance and status information and examine log messages. See Chapter 8,
“Performing Basic System Administration Tasks,” on page 105.
n View, respond to, and resolve administrative system alerts. See Chapter 9, “Resolving Administrative
System Alerts,” on page 119.
n Back up vCenter Operations Manager data and processing components. See Chapter 10, “Backing Up
and Recovering Data,” on page 127.
n Troubleshoot database and connection issues. See Chapter 12, “Using System Tools,” on page 149.
Log In as the admin User
When vCenter Operations Manager is initially installed, you must log in as the admin user to perform
administrative tasks. During the configuration process, you can create additional administrators by
assigning users to the Administrators group.
NOTE Some vCenter Operations Manager features, such as querying the vCenter Operations Manager
database directly, require you to log in as the admin user.
Procedure
1 In a Web browser, type the URL for the Custom user interface.
Option Description
Standalone version https://ip_address
vApp version https://ip_address/vcops-custom

ip_address is the IP address or fully qualified host name of the vCenter Operations Manager server or
vApp.
2 Type admin in the User name and Password text boxes.
The default admin account password is admin.
3 Click Login.
After you are logged in, your Home page appears in the browser window.
NOTE If your session is inactive for 30 minutes, it times out and you must log in again.
What to do next
If you are using the standalone version of vCenter Operations Manager, change the default admin account
password as soon as possible. To change your password, select User Preferences at the top of your Home
page.
VMware vCenter Operations Manager Administration Guide
10 VMware, Inc.Using the Custom User Interface
When you log in to the Custom user interface, your Home page appears in the browser window. The Home
page contains the following components.
Dashboards The tabs near the top of the Home page are your dashboards. The user
groups to which your account belongs determine which dashboards are
available to you. You can switch to a different dashboard by clicking its tab
or selecting it from the Dashboards menu. You can click Home at any time
to return to your Home page.
Widgets The panes on a dashboard are called widgets. A widget is a collection of
related information about attributes, resources, applications, or the overall
processes in your environment. Each dashboard contains one or more
widgets. For information about configuring and using widgets, see the
VMware vCenter Operations Manager Getting Started Guide (Custom User
Interface).
Menus You use the menus at the top of your Home page to select and use Custom
user interface features.
Icons You click icons on pages and widgets to perform tasks in the Custom user
interface. When you point to an icon, a tooltip appears that describes the
function of the icon.
Chapter 1 Configuring and Managing vCenter Operations Manager
VMware, Inc. 11VMware vCenter Operations Manager Administration Guide
12 VMware, Inc.Configuring Adapters 2
vCenter Operations Manager uses adapters to exchange information with the data collection landscape.
Configuring adapters involves defining and maintaining adapter instances and credentials.
This chapter includes the following topics:
n “How Adapters Collect and Process Data,” on page 13
n “Defining Adapter Instances,” on page 14
n “Modifying Adapter Instances,” on page 16
n “Customize an Adapter Kind Icon,” on page 17
n “Suppress No Data Receiving Alerts,” on page 17
How Adapters Collect and Process Data
Adapters work with the vCenter Operations Manager Collector to collect and process data.
The Collector acts as a gateway between vCenter Operations Manager and its adapters. The adapters
connect to and collect data from data sources, transform the data into a format that
vCenter Operations Manager can consume, and pass the data to the Collector for final processing.
Depending on the data source and the adapter implementation, an adapter might collect data by making
API calls, using a command-line interface, or sending database queries. Some adapters collect data for each
resource independently and other adapters extract data for all resources based on a specified time range.
vCenter Operations Manager uses embedded adapters and external adapters. Embedded adapters are the
most common type of adapter implementation.
Embedded Adapters
An embedded adapter is a Java component that runs as a plug-in in the Collector. Embedded adapters
actively connect to a data source and pull values from it.
Advantages of embedded adapters include better maintainability, control, and visibility into the
management of the adapter and the data that it collects. Embedded adapters also use common functions,
such as job scheduling, that are already part of the Collector.
VMware, Inc. 13Embedded adapters create resources through manual or auto-discovery. A particular embedded adapter
might support one or both resource creation methods.
Manual discovery You send a request to the data source to return all available resources and
select the resources to add. This method is often referred to as discovering
resources or the discovery process.
Auto-discovery The data collection process discovers new resources and creates the
resources for you. You do not need to manually add new resources.
You configure and manage embedded adapters in the user interface.
External Adapters
External adapters push data from outside sources. The key advantage of an external adapter is flexibility in
how the adapter is created and deployed.
External adapters use vCenter Operations Manager OpenAPI to send information. OpenAPI has a simple
form, which accepts data through an HTTP request, and an advanced form, which uses Java RMI.
External adapters use auto-discovery to create resources. With auto-discovery, the data collection process
discovers new resources and creates the resources for you. You do not need to manually add new resources.
You configure and manage external adapters outside of the user interface.
Defining Adapter Instances
An adapter instance defines the type of adapter to use to connect to a particular data source. It also defines
the information that is required to identify and access that data source. A vCenter Operations Manager
administrator must define an adapter instance for each data source that uses an embedded adapter.
NOTE You do not define adapter instances for external adapters. External adapters push data from outside
sources to vCenter Operations Manager. You manage external adapters outside of the core
vCenter Operations Manager domain.
An adapter instance definition typically includes the data access method and a host, port, and credential.
The exact information in a particular adapter instance definition depends on the type of adapter.
An adapter instance can have one or more credentials. You can add credentials before you create an adapter
instance and select the correct credential when you define the adapter instance, or you can add credentials
when you define the adapter instance.
After you define an adapter instance, you can discover and define resources for it.
View the List of Defined Credentials
Before you add, edit, or modify credentials for an adapter instance, you must list the defined credentials for
the specific adapter kind and credential kind combination.
Procedure
1 Select Environment > Configuration > Credentials.
2 Select the adapter kind to list credentials for from the Adapter kind drop-down menu.
3 Select the kind of credentials to list from the Credential kind drop-down menu.
The available credential kinds depend on the adapter kind. For example, if you select Hyperic Adapter,
the credential kind that you select might be Hyperic database credentials.
Existing instances appear for the credential kind that you select.
VMware vCenter Operations Manager Administration Guide
14 VMware, Inc.Add a Credential
You must define a credential for each adapter instance that provides data to vCenter Operations Manager.
Adapter instances use credentials to sign on to data sources. The information that you provide depends on
the adapter kind and credential kind combination.
Prerequisites
View the list of defined credentials for the adapter kind and credential kind combination. See “View the List
of Defined Credentials,” on page 14.
Procedure
1 At the top of the list of credentials, next to Action, click Add.
2 Type a unique name for the credential instance in the Instance name text box.
3 Type or select additional information for the credentials.
4 Click OK to add the credential for the adapter kind.
The credential appears in the list in the Manage Credentials window.
Add an Adapter Instance
You must add an adapter instance in vCenter Operations Manager for each embedded adapter. The
information that you provide depends on the type of adapter.
Prerequisites
n Install the adapter. For information about installing a particular adapter, see the installation and
configuration guide for that adapter.
n Create a credential or, if you plan to create a credential when you add the adapter instance, become
familiar with creating credentials. See “Add a Credential,” on page 15.
Procedure
1 Select Environment > Configuration > Adapter Instances.
2 Select the collector to use from the Collector drop-down menu.
Unless you added additional collectors, the only available collector is vCenter Operations Server. You
can change the name of this collector when you install the standalone version.
3 Select the adapter kind to add from the Adapter kind drop-down menu.
4 Click the Add New Adapter Instance icon.
5 Type a name for the adapter in the Adapter Instance Name text box.
6 Type or select additional information for the adapter instance.
7 Select the credential to use to sign on to the data source from the Credential drop-down menu, or click
Add to add a new credential.
8 (Optional) Click Test to test the adapter instance.
9 Click OK to save your configuration.
Chapter 2 Configuring Adapters
VMware, Inc. 15Modifying Adapter Instances
To maintain adapter instances, you might need to edit or delete credentials or adapter instances.
Edit a Credential
When you edit a credential, you can change its user name or password.
The information that you can modify depends on the adapter kind and credential kind combination.
Prerequisites
View the list of defined credentials for the adapter kind and credential kind combination. See “View the List
of Defined Credentials,” on page 14.
Procedure
1 In the list of credentials, click Edit next to the credential.
2 Edit the credential information.
3 Click OK to save your changes.
Delete a Credential
If you do not need a credential, you can delete it. You cannot delete a credential if a resource is using it.
Prerequisites
View the list of defined credentials for the adapter kind and credential kind combination. See “View the List
of Defined Credentials,” on page 14.
Procedure
1 In the list of credentials, click Delete next to the credential.
2 Click Yes to confirm the deletion.
Edit an Adapter Instance
When you edit an adapter instance, you can change any of its attributes. The information that you can
modify depends on the adapter kind.
Procedure
1 Select Environment > Configuration > Adapter Instances.
2 (Optional) Filter the list of adapter instances.
a Select the collector to use from the Collector drop-down menu.
Unless you added additional collectors, the only available collector is vCenter Operations Server.
You can change the name of this collector when you install vCenter Operations Manager
Standalone.
b Select the adapter kind of the adapter instance to edit from the Adapter kind drop-down menu.
3 Select the adapter instance to edit and click the Edit Selected Adapter Instance icon.
4 Edit the adapter instance information.
5 Click Test to test the adapter instance.
6 Click OK to save your changes.
VMware vCenter Operations Manager Administration Guide
16 VMware, Inc.Delete an Adapter Instance
If an adapter instance is no longer needed, you can delete it.
Procedure
1 Select Environment > Configuration > Adapter Instances.
2 (Optional) Filter the list of adapter instances.
a Select the collector to use from the Collector drop-down menu.
Unless you added additional collectors, the only available collector is vCenter Operations Server.
You can change the name of this collector when you install vCenter Operations Manager
Standalone.
b Select the kind of the adapter instance to delete from the Adapter kind drop-down menu.
3 Select the adapter instance and click the Remove Selected Adapter Instance icon.
4 Click Yes to confirm the deletion.
Customize an Adapter Kind Icon
vCenter Operations Manager uses icons to represent the kind of adapter through which you access each
resource. For example, icons appear in the Data Source column of widgets that list resources. You can
customize icons to represent any kind of adapter.
Procedure
1 Select Enviroment > Advanced > Adapter Kind Icons.
2 (Optional) To upload your own icon to use, click the Upload Icon icon, browse to and select the file to
use, and click Open.
The icon appears in the icon list.
3 Assign the adapter kind icon.
Option Description
Assign an icon or change an
assigned icon
Select the adapter kind in the list, click the icon to assign, and click the
Assign Icon icon.
Return to the default icon Select the adapter kind in the list and click the Assign Default Icons icon.

4 Click OK.
5 (Optional) If you returned to the default icon and you want to delete your icon from the icon list, delete
the icon file in the vcenter-ops omcatwebappsROOTimagesadpknd directory.
You cannot remove an icon file from within vCenter Operations Manager.
Suppress No Data Receiving Alerts
You can configure an adapter instance to stop generating alerts when it is not receiving data.
Prerequisites
Become familiar with how to start and stop the Analytics service. See “Start or Stop vCenter Operations
Manager Services,” on page 108.
Chapter 2 Configuring Adapters
VMware, Inc. 17Procedure
1 Open the advanced.properties file in the vcenter-opsuserconfanalytics directory.
2 Add the property disabledNoDataReceivingAlertIds = resourceID.
resourceID is the resource ID of the adapter instance.
3 Save your changes and close the advanced.properties file.
4 Restart the Analytics service.
VMware vCenter Operations Manager Administration Guide
18 VMware, Inc.Configuring Resources 3
A resource is any entity in your environment for which vCenter Operations Manager can collect data, such
as a router, switch, firewall, database, application server, or TCP/IP-based application.
This chapter includes the following topics:
n “Defining Resources,” on page 19
n “Creating and Assigning Resource Tags,” on page 23
n “Grouping Resources by Physical Location,” on page 27
n “Configure Parent-Child Resource Relationships,” on page 29
n “Starting and Stopping Metric Collection,” on page 30
n “Using Maintenance Mode,” on page 31
n “Modifying Resources,” on page 33
n “Modifying Resource Tags,” on page 35
n “Customize a Resource Kind Icon,” on page 36
Defining Resources
Before vCenter Operations Manager can collect data for resources in your environment, a
vCenter Operations Manager administrator must define each resource to vCenter Operations Manager. You
define only resources that use embedded adapters. Resources that use external adapters are already defined
in vCenter Operations Manager.
vCenter Operations Manager requires specific information about each resource. You typically obtain this
information by performing resource discovery in vCenter Operations Manager for each adapter instance.
During the resource discovery process, vCenter Operations Manager lists all of the resources for the adapter
instance and you select which resources to track. For adapters that do not support resource discovery, you
must define resources individually.
A resource can be a single entity, such as a database, or a container that holds other resources. For example,
if you have multiple Web servers, you can define a single resource for each Web server and define a
separate container resource to hold all of the Web server resources. Applications and tiers are types of
container resources. See Chapter 5, “Configuring Applications,” on page 59.
If you do not want vCenter Operations Manager to collect all of the available attributes for a resource, you
can define a specific set of attributes to collect, called an attribute package, and assign it to the resource. See
“Creating Attribute Packages,” on page 42.
VMware, Inc. 19Discover Resources
You typically define resources to vCenter Operations Manager through the manual discovery process.
Discovering resources is usually more efficient than adding resources individually.
NOTE You use discovery to define resources for embedded adapters. Resources that use external adapters
are already added to vCenter Operations Manager and do not need to be discovered.
If the adapter type does not support discovery, you must add resources individually. See “Add an
Individual Resource,” on page 21.
Prerequisites
n Add adapter instances for the resources that you plan to define or, if you plan to add adapter instances
during the discovery process, become familiar with defining adapter instances. See “Add an Adapter
Instance,” on page 15.
n If you plan to add an attribute package during the discovery process, become familiar with creating
attribute packages. See “Creating Attribute Packages,” on page 42.
Procedure
1 Select Environment > Environment Overview.
2 On the List tab, click the Discover Resources icon.
3 Select the collector to use from the Collector drop-down menu.
Unless you added additional collectors, the only available collector is vCenter Operations Server. You
can change the name of this collector when you install the standalone version.
4 Select the adapter kind from the Adapter kind drop-down menu.
5 Select an adapter instance from the Adapter instance drop-down menu, or click Add to create a new
adapter instance.
6 Make any additional selections for the adapter kind.
Depending on the adapter kind that you select, additional menus might appear.
7 (Optional) To omit resources that have already been added from the discovery results, select the Only
New Resources check box.
8 Click OK to start the discovery process.
The discovery process can take several seconds to several minutes.
When the discovery process is finished, the Discovery Results window lists your resource kinds.
9 Double-click each resource kind that contains resources to add.
The resource list shows all of the resources of the specified resource kind. You can sort the resource list
by clicking any column header. To find a specific resource in the list, type all or part of the resource
name in the Search text box and click Search.
VMware vCenter Operations Manager Administration Guide
20 VMware, Inc.10 Select options for each resource kind.
Option Description
Import Import the resources but do not start collecting data. Resources appear in
the resource list as Not Collecting and data is not stored and analysis is
not performed.
Collect Import the resources and start collecting data. When you select the Collect
check box, the Import check box is also selected.
Attribute Package To use a nondefault attribute package for the resource kind, select an
attribute package from the drop-down menu or click Add to define a new
attribute package.

11 Click OK.
The Discovery Results window closes and the new resources appear on the List tab.
What to do next
If you did not select the option to start metric collection when you defined a resource, you can start metric
collection after the resource is defined. See “Starting and Stopping Metric Collection,” on page 30.
Add an Individual Resource
In some cases, you might want to add an individual resource by providing its information to
vCenter Operations Manager. If an adapter instance does not support resource discovery, you must add
each resource individually.
When you add an individual resource, you must provide specific information about it, including the kind of
adapter to use to make the connection and the connection method. If you do not know this information, use
the discovery process to define the resource. See “Discover Resources,” on page 20.
You can add resources for most devices and application servers that use embedded adapters. You do not
add resources that use external adapters. Resources that use external adapters are already added to
vCenter Operations Manager.
Prerequisites
n Add an adapter instance for the resource or, if you plan to add an adapter instance when you add the
resource, become familiar with defining adapter instances. See “Add an Adapter Instance,” on page 15.
n If you plan to add an attribute package for the resource, become familiar with creating attribute
packages. See “Creating Attribute Packages,” on page 42.
n If you plan to add a super metric package for the resource, become familiar with creating super metric
packages. See “Creating Super Metric Packages,” on page 45.
n For Hyperic or IM portal server resource kinds, obtain the attribute files from the software supplier and
install them on the vCenter Operations Manager collector.
Procedure
1 Select Environment > Environment Overview.
2 On the List tab, click the Add Resource icon.
3 Type a name for the resource in the Resource name text box.
Use only letters and numbers in the resource name. Do not use nonalphanumeric characters or spaces.
The resource description is for informational purposes only.
4 (Optional) Type a description of the resource in the Resource description text box.
5 Select an adapter kind from the Adapter kind drop-down menu.
Chapter 3 Configuring Resources
VMware, Inc. 216 Select an adapter instance from the Adapter instance drop-down menu, or click Add to add a new
adapter instance.
7 Select a resource kind from the Resource kind drop-down menu.
Additional configuration options might appear, depending on your selection.
8 Type the name of the resource that the adapter monitors in the Target to collect from text box.
The name must be the name of the resource as it appears in the adapter`s operating environment. For
example, if the adapter kind is Hyperic and you select MS SQL 2005 Database as the resource kind,
type the name that Hyperic assigns, such as MSSQL 2005 MSSQL.4.
NOTE Depending on the resource kind that you selected, the Target to collect from text box might not
be available and additional text boxes might appear.
9 Accept the default attribute package in the Attribute package drop-down menu, select a different
package, or click Add to define a new package for the resource.
The default attribute package depends on the resource kind.
10 Accept the default super metric package, if any, in the Super metric package drop-down menu, select a
different package, or click Add to define a new package for the resource.
A default super metric package is not available unless you previously defined a default super metric
package for the selected resource kind.
11 Type the collection interval, in minutes, in the Collection Interval (Minutes) text box.
For example, if you expect the resource to generate performance data every 30 minutes, set the
collection interval to 30 minutes.
The collection interval for a resource influences the collection status for that resource. The collection
interval for the adapter instance resource determines how often to collect data. For example, if the
collection interval for the adapter instance resource is set to five minutes, setting the collection interval
for a resource to 30 minutes prevents the resource from having the No Data Receiving collection status
after five collection cycles (25 minutes).
12 Select the Enabled or Disabled check box to enable or disable dynamic thresholding and early warning
smart alerts.
Dynamic thresholding is enabled by default, which is the recommended value. Early warning smart
alerts are enabled by default only for applications. Early warning smart alerts work best for
applications and application-like container resources. Container resources have at least two levels of
resources beneath them, such as an application that contains tiers, which each contain resources.
Early warning smart alerts are generated for a resource only if the resource and its children have at least
the required number of metrics defined. By default, the minimum number of metrics is 40, not
including vCenter Operations Manager generated metrics.
13 (Optional) If you plan to take the resource offline for maintenance at regular intervals, select the
maintenance schedule for it to use from the Maintenance Schedule drop-down menu, or click Add to
define a new maintenance schedule.
14 Click OK to add the resource.
What to do next
When you add an individual resource, vCenter Operations Manager does not begin collecting metrics for
the resource until you start metric collection. See “Starting and Stopping Metric Collection,” on page 30.
For each new resource, vCenter Operations Manager assigns tag values for its collector and its resource
kind. In some cases, you might want to assign other tags. See “Creating and Assigning Resource Tags,” on
page 23.
VMware vCenter Operations Manager Administration Guide
22 VMware, Inc.Creating and Assigning Resource Tags
A large enterprise can have thousands of resources defined in vCenter Operations Manager. Creating
resource tags and tag values makes it easier to find resources and metrics in vCenter Operations Manager.
With resource tags, you select the tag value assigned to a resource and view the list of resources that are
associated with that tag value.
A tag is a type of information, such as Application or GEO Location. Application and GEO Location are
predefined tags in vCenter Operations Manager. Tag values are individual instances of that type of
information. For example, if your offices are located in New York, London, and Mumbai, you define GEO
Location tag values for those locations.
You can assign any number of resources to each tag value, and you can assign a single resource to tag values
under any number of tags. You typically look for a resource by looking under its application, its location, its
tier, and possibly other tags.
n Predefined Resource Tags on page 23
vCenter Operations Manager includes several predefined resource tags. It creates values for most of
these tags and assigns resources to the values.
n Add a Resource Tag on page 24
If the predefined resource tags do not meet your needs, you can create your own resource tags to
categorize and manage resources in your environment.
n Add a Value to a Resource Tag on page 25
A resource tag is a type of information, and a tag value is an individual instance of that type of
information. You can add multiple values to a resource tag. If a resource tag is locked, you cannot add
values to it. vCenter Operations Manager maintains locked resource tags.
n Create a Resource Kind Tag on page 25
You can create a tag for any resource kind that has existing resources. The tag has a value for each
resource of that kind.
n Associate a Resource with a Tag Value on page 26
You can assign any number of resources to each tag value, and you can assign a single resource to tag
values under any number of tags.
n Use a Tag to Find a Resource on page 26
The quickest way to find a resource in vCenter Operations Manager is to use tags. Using tags is more
efficient than searching through the entire resource list.
Predefined Resource Tags
vCenter Operations Manager includes several predefined resource tags. It creates values for most of these
tags and assigns resources to the values.
For example, when you add a resource, vCenter Operations Manager assigns it to the tag value for the
collector it uses and the kind of resource that it is. It creates tag values if they do not already exist.
Chapter 3 Configuring Resources
VMware, Inc. 23Table 3‑1. Predefined Tags
Tag Description
Collectors (Full Set) Each defined collector is a tag value. Each resource is
assigned to the tag value for the collector that it uses when
you add the resource to vCenter Operations Manager. The
default collector is vCenter Operations Server.
Application Each defined application is a tag value. When you add a
tier to an application, the tier is assigned to that tag value.
Resources that belong to the tiers are not given the tag
value.
Applications (Full Set) Each defined application is a tag value. When you add a
tier to an application, or a resource to a tier in an
application, the tier is assigned to that tag value.
Maintenance Schedules (Full Set) Each defined maintenance schedule is a tag value, and
resources are assigned to the value when you give them a
schedule by adding or editing them.
Adapter Kinds Each adapter kind is a tag value, and each resource that
uses that adapter kind is given the tag value.
Adapter Instances Each adapter instance is a tag value, each resource is
assigned the tag value for the adapter instance or instances
through which its metrics are collected.
Resource Kinds Each kind of resource is a tag value, and each resource is
assigned to the tag value for its kind when you add the
resource.
Recently Added Resources The last day, seven days, 10 days, and 30 days have tag
values. Resources have this tag value as long as the tag
value applies to them.
Health Ranges Good (green), Abnormal (yellow), Degraded (orange), Bad
(red), and Unknown (blue) health statuses have tag values.
Each resource is assigned the value for its current health
status.
Entire Enterprise The only tag value is Entire Enterprise Applications. This
tag value is assigned to each application.
GEO Location This tag always exists, but it has no default values. You
must create values and assign resources to them manually.
Tier Each defined tier is a tag value. When you add a resource
to a tier, the resource is assigned to that tag value.
Add a Resource Tag
If the predefined resource tags do not meet your needs, you can create your own resource tags to categorize
and manage resources in your environment.
Prerequisites
Become familiar with the predefined resource tags. See “Predefined Resource Tags,” on page 23.
Procedure
1 Select Environment > Environment Overview.
2 Click the Manage Tags icon on the left side of the Environment Overview page.
3 Click the Add Tag icon to add a new row and type the name of the tag in the row.
VMware vCenter Operations Manager Administration Guide
24 VMware, Inc.4 Click OK to add the tag.
The new tag appears in the tags list.
What to do next
Add a value to the resource tag. See “Add a Value to a Resource Tag,” on page 25.
Add a Value to a Resource Tag
A resource tag is a type of information, and a tag value is an individual instance of that type of information.
You can add multiple values to a resource tag. If a resource tag is locked, you cannot add values to it.
vCenter Operations Manager maintains locked resource tags.
Prerequisites
Add a resource tag. See “Add a Resource Tag,” on page 24.
Procedure
1 Select Environment > Environment Overview.
2 Click the Manage Tags icon on the left side of the Environment Overview page.
3 Select the tag to add values to and click the Add Tag Value icon.
4 Type the name of the tag value in the new row.
For example, if the resource group is composed of JBoss servers and you assigned the name JBoss to the
tag, type a name to associate with one of the JBoss servers, such as JBoss1.
5 Click OK to add the tag value.
The tag value appears in the tag list.
Because vCenter Operations Manager considers each tag value to be a resource, it starts collecting metrics
that vCenter Operations Manager generates when you create a tag value. You can view the health score for
any tag value. See “Metrics that vCenter Operations Manager Generates,” on page 40.
What to do next
Associate a resource with the tag value. See “Associate a Resource with a Tag Value,” on page 26.
Create a Resource Kind Tag
You can create a tag for any resource kind that has existing resources. The tag has a value for each resource
of that kind.
For example, if you have a resource kind of AppServers, and resources of that kind named AppServer1,
AppServer2, and so on, you can create a resource kind tag named AppServers and it will have tag values of
AppServer1, AppServer2, and so on.
Procedure
1 Select Environment > Environment Overview.
2 Click the Manage Resource Kind Tags icon on the left side of the Environment Overview page.
The Manage Resource Kind Tags window opens.
3 To create a resource kind tag for a resource kind, select the check box in the Show Tag column of its
row.
4 Click OK.
Chapter 3 Configuring Resources
VMware, Inc. 25If resources of the kind that you selected are present, a tag for that kind appears in the tag list on the
Environment Overview page. If you expand the tag, a tag value appears for each resource of that type.
What to do next
Associate resources with the tag values. See “Associate a Resource with a Tag Value,” on page 26.
Associate a Resource with a Tag Value
You can assign any number of resources to each tag value, and you can assign a single resource to tag values
under any number of tags.
Prerequisites
n Create a resource tag. See “Add a Resource Tag,” on page 24.
n Add a value to the resource tag. See “Add a Value to a Resource Tag,” on page 25.
Procedure
1 Select Environment > Environment Overview.
2 Drag the resource from the list in the right pane of the Environment Overview page onto the tag value
name.
You can press Ctrl+click to select multiple individual resources or Shift+click to select a range of
resources.
The resources that you selected are now associated with the tag value.
Use a Tag to Find a Resource
The quickest way to find a resource in vCenter Operations Manager is to use tags. Using tags is more
efficient than searching through the entire resource list.
Tag values that can also be tags are Applications and Resource Kinds. For example, the Applications tag has
values for each application that is defined in vCenter Operations Manager, such as Online Banking. Each of
these applications is also a tag that has values equal to the tiers that it contains. The Online Banking
application might have tag values for Web Servers, DB Servers, and so on. These tiers might also contain
subvalues. You can expand the tag value list to select the value for which you want to see resources.
Procedure
1 Select Environment > Environment Overview.
2 In the tag list on the left side of the page, click a tag for a resource with an assigned value.
When you click a tag, the list of values expands under the tag. The number of resources that is
associated with each value appears next to the tag value.
A plus sign next to a tag value indicates that the value is also a tag and that it contains other tag values.
You can click the plus sign to see the subvalues.
VMware vCenter Operations Manager Administration Guide
26 VMware, Inc.3 Select the tag value.
The resources that have that tag value appear in the pane on the right. If you click the Invert Results
icon, the list includes resources that do not match the tag values that you select. For example, if you
select New York and London, all of the resources that are not in either of those cities appear in the list.
If you select multiple tag values, the resources in the list depend on the values that you select.
Option Action
Select more than one value for the
same tag
The list includes resources that have either value. For example, if you
select two values of the GEO Location tag, such as New York and London,
the list shows resources that have either value.
Select values for two or more
different tags
The list includes only resources that have all of the selected values. For
example, if you select two values of the GEO Location tag, such as New
York and London, and you also select the Tier value of the Resource kind
tag, only tiers that are in New York or London appear in the list. Tiers in
other locations do not appear in the list, nor do resources in those cities
that are not tiers.

4 Select the resource from the list.
Grouping Resources by Physical Location
Depending on your environment, you might want to group some or all of your resources according to their
physical location. When resources are grouped according to their physical location, you can see the health of
all of the resources in a particular place.
To group resources by their physical location, you must activate the geographical location feature, create
values for the GEO Location tag, and assign the resources that you want to track to GEO Location tag
values.
n Activate the Geographical Location Feature on page 27
To group resources by location, you must activate the geographical location feature in
vCenter Operations Manager.
n Create a GEO Location Tag Value on page 28
Before you can assign resources to a location, you must create that location as a value of the GEO
Location tag and define its position on the map. Create tag values for each of your office locations.
n Assign a Resource to a GEO Location Tag Value on page 28
You define a resource`s location by assigning it to a value of the GEO Location tag.
n View the Resource Map on page 29
You can use the world map on the Geographical tab on the Environment Overview page to see the
health of the resources at some or all of your defined locations.
Activate the Geographical Location Feature
To group resources by location, you must activate the geographical location feature in
vCenter Operations Manager.
The Geographical tab on the Environment Overview page and the GEO widget show a world map that
includes the locations of resources that have GEO Location tag values. Because these maps use the Google
Maps API, you must license the Google Maps API to use the geographical location feature.
Prerequisites
Go to the Google support Web site at http://support.google.com, read the license agreement for the Google
Maps API, and follow the procedure to license the API for your use.
Chapter 3 Configuring Resources
VMware, Inc. 27Procedure
1 Select Admin > Global Settings.
2 Select Google from the Geo Panel Provider drop-down menu.
3 In the Google Map Key text box, type the key that you received from Google.
4 Click OK to save your settings.
After you activate the geographical location feature, any user who connects to vCenter Operations Manager
can use the Geographical tab or GEO widget.
What to do next
Create GEO Location tag values. See “Create a GEO Location Tag Value,” on page 28.
Create a GEO Location Tag Value
Before you can assign resources to a location, you must create that location as a value of the GEO Location
tag and define its position on the map. Create tag values for each of your office locations.
Prerequisites
Activate the geographical location feature in vCenter Operations Manager. See “Activate the Geographical
Location Feature,” on page 27.
Procedure
1 Select Environment > Environment Overview.
2 Click the Manage Tags icon on the left side of the page.
3 In the tag list, select GEO Location.
4 In the Tag Value pane, click the Add Tag Value icon.
5 Type the name for the location and press ENTER.
6 Select the new tag and click the Manage Location icon.
7 Type the location in the Search text box and click Search.
Your entry does not have to match the tag value exactly. For example, you can create a tag value called
Los Angeles and search for Los Angeles, CA.
8 In the list of search results, click the location.
You must click the location even if it is the only search result.
9 Click Save to save the tag value.
What to do next
Assign resources to the tag value. See “Assign a Resource to a GEO Location Tag Value,” on page 28.
Assign a Resource to a GEO Location Tag Value
You define a resource`s location by assigning it to a value of the GEO Location tag.
Prerequisites
n Activate the geographical location feature in vCenter Operations Manager. See “Activate the
Geographical Location Feature,” on page 27.
n Create GEO Location Tag values for your office locations. See “Create a GEO Location Tag Value,” on
page 28.
VMware vCenter Operations Manager Administration Guide
28 VMware, Inc.Procedure
1 Select Environment > Environment Overview.
2 Drag the resource from the list in the right pane of the Environment Overview page to the GEO
Location tag value name.
You can press Ctrl+click to select multiple individual resources or Shift+click to select a range of
resources.
The resources that you selected are now associated with the GEO Location tag value.
View the Resource Map
You can use the world map on the Geographical tab on the Environment Overview page to see the health of
the resources at some or all of your defined locations.
The GEO widget shows a map similar to the map on the Geographical tab. You can add the GEO widget to
any dashboard.
Prerequisites
n Activate the geographical location feature in vCenter Operations Manager. See “Activate the
Geographical Location Feature,” on page 27.
n Create GEO Location tag values for your office locations. See “Create a GEO Location Tag Value,” on
page 28.
n Assign resources to the GEO Location tag values. See “Assign a Resource to a GEO Location Tag
Value,” on page 28.
Procedure
n To show the world map, select Environment > Environment Overview and select the Geographical tab
in the right pane.
n To show specific locations on the map, select one or more tag values under the GEO Location tag in the
left pane.
By default, the Geographical tab shows all resources for all locations.
n To move the map, drag the map or use the direction arrows in the top left corner of the map.
n To zoom the map, click the plus and minus buttons under the direction arrows.
Configure Parent-Child Resource Relationships
When resources are related, the health score of one resource is based on the metrics of its child resources
and its own metrics. You can define resource relationships so that vCenter Operations Manager analytics
can consider these relationships when it calculates health scores.
Most, if not all, resources in an enterprise environment are related to other resources in that environment.
Resources are either part of a larger resource, or they contain smaller component resources, or both.
The most common resource relationships gather similar resources into tiers and related tiers into
applications. You define those relationships by defining applications. In addition, frequently other
relationships exist between resources. For example, for each application that runs on an application server,
you might define a child resource. You define these types of relationships by configuring resource
relationships.
You must define applications and tiers to add resources to tiers or tiers to applications. See Chapter 5,
“Configuring Applications,” on page 59.
Chapter 3 Configuring Resources
VMware, Inc. 29Procedure
1 Select Environment > Advanced > Resource Relationship.
2 In the Parent Selection column, expand the resource tag and select a tag value that contains the resource
to act as the parent resource.
The resources for the tag value appear in the top pane of the second column.
3 (Optional) If the list of resources is long, filter the list to find the child resource or resources.
Option Description
Navigate the resource tag list for a
resource
Expand the resource tag and select a tag value that contains the resource.
The resources for the tag value appear in the top pane of the List column.
If you select more than one value for the same tag, the list contains
resources that have either value. If you select values for two or more
different tags, the list includes only resources that have all of the selected
values. You can click the Invert Result icon to show the resources that do
not match the tag values that you selected.
Search for a resource by name If you know all or part of the resource name, type it in the Search text box
and press Enter.

4 To make a resource a child resource of the parent resource, select the resource from the list and drag it
to the parent resource in the top pane of the second column, or click the Add All Resources To Parent
icon to make all of the listed resources children of the parent resource.
You can use Ctrl+click to select multiple resources or Shift+click to select a range of resources.
Starting and Stopping Metric Collection
When you add an individual resource to vCenter Operations Manager, vCenter Operations Manager does
not start collecting metrics for the resource until you start metric collection. When you discover a resource,
you can select an option to start metric collection on the discovery results page. If you did not select this
option, you must start metric collection for the resource.
You can start and stop metric collection for specific resources, including tag values, and for adapter
instances.
Start or Stop Metric Collection for a Resource
You can start and stop metric collection for specific resources. When you add an individual resource to
vCenter Operations Manager, vCenter Operations Manager does not begin collecting metrics for the
resource until you start metric collection. When you stop metric collection for a resource,
vCenter Operations Manager retains its metric data in case you restart metric collection at a later time.
Because tag values are stored in vCenter Operations Manager as resources, you can also start and stop
metric collection for tag values. When you start metric collection for a tag value,
vCenter Operations Manager generated metrics are collected for it. With these metrics, you can see the
health score that reflects all of the resources that have that tag value.
Procedure
1 Select Environment > Environment Overview.
2 (Optional) On the List tab, select the resource or resources to affect.
You can press Ctrl+click to select multiple individual resources or Shift+click to select a range of
resources. If you do not select any resources, all of the resources in the system are affected.
3 Click the Start Collecting or Stop Collecting icon to start or stop metric collection for the selected
resources.
VMware vCenter Operations Manager Administration Guide
30 VMware, Inc.Start or Stop Metric Collection for an Adapter Instance
When you start or stop metric collection for an adapter instance, metric collection starts or stops by using
specific adapter instances for the resources that you want to affect. Resources that do not use the adapter
instance are not affected.
If a resource collects metrics through more than one adapter instance, only the metrics that are collected
through the selected instance are stopped are started. Other metrics remain in the same collection state.
Procedure
1 Select Environment > Environment Overview.
2 On the List tab, select the resource or resources to affect.
You can press Ctrl+click to select multiple individual resources or Shift+click to select a range of
resources.
3 Click the Perform Multi-Collecting icon.
The Adapter Instance Resources window opens. The window lists all of the adapter instances that the
selected resources use.
4 Click the adapter instance to start or stop metric collection.
You can press Ctrl+click to select multiple individual adapter instances or Shift+click to select a range of
adapter instances. To select all of the listed adapter instances, click the heading row.
5 Click the Start Collecting or Stop Collecting icon to start or stop metric collection.
Using Maintenance Mode
Many resources in the enterprise might be intentionally taken offline. For example, a server might be
deactivated to update software. If vCenter Operations Manager collects metrics when a resource is offline, it
might generate incorrect anomalies and alerts that affect the data for setting dynamic thresholds for the
resource`s attributes. When a resource is in maintenance mode, vCenter Operations Manager does not
collect metrics from the resource or generate anomalies or alerts for it.
If a resource undergoes maintenance at fixed intervals, you can create a maintenance schedule and assign it
to the resource. For example, you can put a resource in maintenance mode from midnight until 3 a.m. each
Tuesday night. You can also manually put a resource in maintenance mode, either indefinitely or for a
specified period of time. These methods are not mutually exclusive. You can manually put a resource in
maintenance mode, or take it out of maintenance mode, even it if has an assigned maintenance schedule.
Add a Maintenance Schedule
You can use maintenance schedules to put certain resources into maintenance mode at specified times. The
scheduled maintenance time can be daily, weekly, monthly, or yearly.
To set up a maintenance schedule for a resource, you define the schedule, then you assign the schedule to
the resource, either by adding the resource or by editing it. You can create multiple maintenance schedules,
and you can assign each schedule to multiple resources.
Procedure
1 Select Environment > Maintenance Schedules.
2 Click the Add Schedule icon at the top of the list of maintenance schedules.
3 Type a name for the maintenance schedule in the Schedule Name text box.
Chapter 3 Configuring Resources
VMware, Inc. 314 Select the start and end times that resources assigned to the schedule will be in maintenance mode from
the Start Time and End Time drop-down menus.
5 Configure the recurrence pattern.
Option Description
Daily Set the number of days between maintenance periods or set to every
weekday.
Weekly Set the number of weeks between maintenance periods and the day of the
week.
Monthly Set the number of months between maintenance periods and either the day
of the month or the week and day.
Yearly Set to a specific date or a specific month, day, and week.

6 Click OK to save the maintenance schedule.
The new maintenance schedule appears in the list in the Manage Maintenance Schedules window and is
available when you add or edit resources.
Start Maintenance Mode on a Resource
You can place one or more resources in maintenance mode.
Procedure
1 Select Environment > Environment Overview.
2 On the List tab, select the resource or resources to place in maintenance mode.
You can press Ctrl+click to select multiple individual resources or Shift+click to select a range of
resources.
3 Click the Start Maintenance icon.
4 Select how long to keep the resource in maintenance mode.
Option Action
I will come back and end
maintenance myself
Maintenance mode starts for the selected resource when you click OK. You
must manually end maintenance mode for the resource.
End Maintenance in Type the number of minutes that the resource is in maintenance mode.
End Maintenance on n Type the date that maintenance mode stops in the text box, or click the
calendar icon and select a date.
n Select the time that maintenance mode stops from the drop-down
menu.

5 Click OK to save your changes.
The resource is now in maintenance mode. The Collection Status column shows either In Maintenance
(Manual) or In Maintenance till, depending on your selection.
VMware vCenter Operations Manager Administration Guide
32 VMware, Inc.Stop Maintenance Mode on a Resource
If a resource was in maintenance mode for an unspecified period of time, the only way to remove it and
restart metric collection is to manually stop maintenance mode. You can also stop maintenance mode for a
resource that was in maintenance mode for a specified period of time or that is in maintenance mode
because of its assigned maintenance schedule.
Procedure
1 Select Environment > Environment Overview.
2 On the List tab, select the resource or resources on which to stop maintenance.
You can press Ctrl+click to select multiple individual resources or Shift+click to select range of
resources.
3 Click the End Maintenance icon.
Delete a Maintenance Schedule
When you do not need a maintenance schedule, you can delete it.
Procedure
1 Select Environment > Maintenance Schedules.
2 Select the maintenance schedule to delete and cilck the

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