Samsung – ATIV S Neo (AT&T) – User Manual

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MOBILE PH ONE
User Manual
Please read this manual before operating your
phone and keep it for future reference.

Warning! This product contains chemicals known to the State of California to cause cancer and reproductive toxicity.
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers
relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone
System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual
Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software,
computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the
rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare
derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No
title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain
with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser
General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered
under the open source licenses, please visit:
http://opensource.samsung.com.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR
ATT_SGH-I187_UM_Eng_MI4_TN_111913_F4
ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE
PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR
COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING
THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR
ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF
THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS
OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS,
OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR
CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.
IF YOUR CARRIER PROHIBITS THIS, IF YOU ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE DEVICE WITHOUT AUTHORIZATION,

YOU WILL BE NOTIFIED ON THE SCREEN THAT UNAUTHORIZED SOFTWARE HAS BEEN DETECTED. YOU SHOULD THEN POWER

DOWN THE DEVICE AND CONTACT YOUR CARRIER TO RESTORE THE DEVICE TO THE CARRIER AUTHORIZED SETTINGS.

Samsung Telecommunications America (STA), LLC
Headquarters:

1301 E. Lookout Drive

Richardson, TX 75082

Customer Care Center:

1000 Klein Rd.

Plano, TX 75074

Toll Free Tel: 1.888.987.HELP (4357)

Internet Address:

http://www.samsung.com

©
2013 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile Phone?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsung.com/us/support
The actual available capacity of the internal memory is less than the specified capacity because the operating system and default
applications occupy part of the memory. The available capacity may change when you upgrade the device.
ACCESS
®
and NetFront
TM
are trademarks or registered trademarks of ACCESS Co., Ltd. in Japan and other countries.
The Bluetooth
®
word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are

registered trademarks and are wholly owned by the Bluetooth SIG.

microSD
TM
, microSDHC
TM
, and the microSD logo are Trademarks of the SD Card Association.

Openwave
®
is a registered Trademark of Openwave, Inc.

Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.

Microsoft
®
Office, Microsoft
®
Store, and Windows
®
Phone are trademarks of Microsoft Corporation.

Devices purchased for use on AT&T`s system are designed for use exclusively on AT&T`s system. You agree that you won`t make
any modifications to the Equipment or programming to enable the Equipment to operate on any other system. A voice plan is
required on all voice-capable devices, unless specifically noted otherwise in the terms governing your agreement. Some devices
or plans may require you to subscribe to a data plan.
Your phone is designed to make it easy for you to access a wide variety of content. For your protection, AT&T wants you to be
aware that some applications that you enable may involve the location of your phone being shared. For applications available
through AT&T, AT&T offers privacy controls that let you decide how an application may use the location of your phone and other
phones on your account. However, AT&T`s privacy tools do not apply to applications available outside of AT&T. Please review the
terms and conditions and the associated privacy policy for each location-based service to learn how location information will be
used and protected.
Your phone may be used to access the Internet and to download, and/or purchase goods, applications, and services from AT&T or
elsewhere from third parties. AT&T provides tools for you to control access to the Internet and certain Internet content. These
controls may not be available for certain devices which bypass AT&T controls.
AT&T may collect certain types of information from your device when you use AT&T services to provide customer support and to
improve its services. For more information on AT&T`s Privacy Policy, visit www.att.com/privacy.

This Samsung mobile phone is equipped with LifeVibes
TM
VoiceExperience to ensure optimal voice quality under all
circumstances. LifeVibes
TM
VoiceExperience suppresses background noise around you to make you better understood,
wherever you are. In addition, it will enhance the voice of people you call to make their voice sound loud and clear.
LifeVibes
TM
VoiceExperience helps you to make clear and natural calls, both in handset and speaker mode.
LifeVibes
TM
VoiceExperience has been developed by NXP Software. For more information, please visit
www.nxpsoftware.com/VoiceExperience or join our discussion panel at www.voicegurus.com.

Table of Contents
Section 1: Getting Started …………………….. 6

Setting Up Your Phone . . . . . . . . . . . . . . . . . . . 6

Charging a Battery . . . . . . . . . . . . . . . . . . . . . 10

Switching the Phone On or Off . . . . . . . . . . . . 11

Locking and Unlocking the Touch Screen . . . . 12

Using the Start-up Wizard . . . . . . . . . . . . . . . 12

Setting Up Your Voice Mail . . . . . . . . . . . . . . . 14

Phone Updates . . . . . . . . . . . . . . . . . . . . . . . . 14

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 16

Windows Phone 8 and MicroSD Cards . . . . . . 16

Formatting a Windows Phone 8 . . . . . . . . . . . 19

Section 2: Understanding Your Phone ….. 20

Features of Your Phone . . . . . . . . . . . . . . . . . 20

Front View of Your Phone . . . . . . . . . . . . . . . . 21

Top and Bottom Views of Your Phone . . . . . . . 22

Side Views of Your Phone . . . . . . . . . . . . . . . . 23

Back View of Your Phone . . . . . . . . . . . . . . . . 24

Display Layout . . . . . . . . . . . . . . . . . . . . . . . . 24

Menu Navigation . . . . . . . . . . . . . . . . . . . . . . 27

Customizing Your Home Screen . . . . . . . . . . . 29

Pick Ringtones and Sounds . . . . . . . . . . . . . . 32

Speech Engine . . . . . . . . . . . . . . . . . . . . . . . . 33

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . 33

Section 3: Call Functions ……………………..39

Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . 39

Making a Call from People . . . . . . . . . . . . . . . 40

Answering a Call . . . . . . . . . . . . . . . . . . . . . . 40

History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Options During a Call . . . . . . . . . . . . . . . . . . . 42

Section 4: Your People Hub ………………….46

AT&T Address Book . . . . . . . . . . . . . . . . . . . . 46

Importing SIM Contacts to Your Phone . . . . . . 47

Deleting People Entries . . . . . . . . . . . . . . . . . 48

Adding a New Contact . . . . . . . . . . . . . . . . . . 48

Editing an Existing Contact . . . . . . . . . . . . . . . 49

Using Your People List . . . . . . . . . . . . . . . . . . 49

Linking People . . . . . . . . . . . . . . . . . . . . . . . . 51

Synchronizing Accounts . . . . . . . . . . . . . . . . . 52

1
People Options . . . . . . . . . . . . . . . . . . . . . . . . 53

Additional People Options . . . . . . . . . . . . . . . . 53

What’s New . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Recent Activities . . . . . . . . . . . . . . . . . . . . . . . 54

Creating a New Room . . . . . . . . . . . . . . . . . . . 54

Room Options . . . . . . . . . . . . . . . . . . . . . . . . . 55

Rooms Chat, Calendar, Photos, and Notes . . . . 56

Creating a New Group . . . . . . . . . . . . . . . . . . . 56

Group Options . . . . . . . . . . . . . . . . . . . . . . . . . 57

Section 5: Messaging …………………………..58

Types of Messages . . . . . . . . . . . . . . . . . . . . . 58

Creating and Sending Text Messages . . . . . . . 58

Voice to Text Messages . . . . . . . . . . . . . . . . . . 59

Creating and Sending Multimedia Messages . . 60

Messaging Threads . . . . . . . . . . . . . . . . . . . . . 60

Online Messaging . . . . . . . . . . . . . . . . . . . . . . 63

Messaging Settings . . . . . . . . . . . . . . . . . . . . . 64

Using Email . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Section 6: Multimedia ………………………….74

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Music and Videos . . . . . . . . . . . . . . . . . . . . . . 81

Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Photo Editor . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Section 7: Connections ………………………..92

Internet Explorer . . . . . . . . . . . . . . . . . . . . . . .92

Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

PC Connections . . . . . . . . . . . . . . . . . . . . . . .102

Section 8: Applications ………………………103

GPS Applications . . . . . . . . . . . . . . . . . . . . . .103

Accessing the App List . . . . . . . . . . . . . . . . . .104

Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

AT&T Address Book . . . . . . . . . . . . . . . . . . . .105

AT&T FamilyMap . . . . . . . . . . . . . . . . . . . . . .105

AT&T Locker . . . . . . . . . . . . . . . . . . . . . . . . .106

AT&T Navigator . . . . . . . . . . . . . . . . . . . . . . .106

AT&T Radio . . . . . . . . . . . . . . . . . . . . . . . . . .106

ATIV Beam . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Bing Finance, News, Sports, and Weather . . .107

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Help and Tips . . . . . . . . . . . . . . . . . . . . . . . .114

2

Internet Explorer . . . . . . . . . . . . . . . . . . . . . 114

Live Wallpaper . . . . . . . . . . . . . . . . . . . . . . . 114

MangaCamera . . . . . . . . . . . . . . . . . . . . . . . 115

Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Mini Diary . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Mobile TV . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Music and Videos . . . . . . . . . . . . . . . . . . . . . 119

myAT&T . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Now . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

OneNote . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Photo Editor . . . . . . . . . . . . . . . . . . . . . . . . . 124

Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Samsung Link . . . . . . . . . . . . . . . . . . . . . . . 125

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Shooting Modes . . . . . . . . . . . . . . . . . . . . . . 125

Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Video Trimmer . . . . . . . . . . . . . . . . . . . . . . . 126

Wallet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

YPmobile . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Section 9: Changing Your Settings ………128

System Settings . . . . . . . . . . . . . . . . . . . . . . 128

Ringtones and Sounds . . . . . . . . . . . . . . . . . 128

Theme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Email and Accounts . . . . . . . . . . . . . . . . . . . 129

Internet Sharing . . . . . . . . . . . . . . . . . . . . . . 129

Lock Screen . . . . . . . . . . . . . . . . . . . . . . . . . 130

Screen Rotation . . . . . . . . . . . . . . . . . . . . . . 131

Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Tap and Send . . . . . . . . . . . . . . . . . . . . . . . . 131

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . 132

Cellular . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Driving Mode . . . . . . . . . . . . . . . . . . . . . . . . 134

Kid’s Corner . . . . . . . . . . . . . . . . . . . . . . . . . 135

Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . 135

Phone Storage . . . . . . . . . . . . . . . . . . . . . . . 136

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Date and Time . . . . . . . . . . . . . . . . . . . . . . . 137

Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . 137

3

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Language and Region . . . . . . . . . . . . . . . . . . 139

Ease of Access . . . . . . . . . . . . . . . . . . . . . . . 139

Speech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Find My Phone . . . . . . . . . . . . . . . . . . . . . . . 140

Phone Update . . . . . . . . . . . . . . . . . . . . . . . . 141

Company Apps . . . . . . . . . . . . . . . . . . . . . . . 141

About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Additional Call Settings . . . . . . . . . . . . . . . . . 142

Advanced Text Messages . . . . . . . . . . . . . . . 142

Call/SMS Blocker . . . . . . . . . . . . . . . . . . . . . . 143

Contacts Import . . . . . . . . . . . . . . . . . . . . . . . 144

Extra Settings . . . . . . . . . . . . . . . . . . . . . . . . 144

SoundAlive . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Applications Settings . . . . . . . . . . . . . . . . . . . 145

Background Tasks . . . . . . . . . . . . . . . . . . . . . 145

Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Internet Explorer . . . . . . . . . . . . . . . . . . . . . . 146

Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Music and Videos . . . . . . . . . . . . . . . . . . . . . 148

Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Photos and Camera . . . . . . . . . . . . . . . . . . . .151

Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Wallet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Section 10: Health and Safety

Information …………………………………….154

Exposure to Radio Frequency (RF) Signals . . .154

Specific Absorption Rate (SAR) Certification

Information . . . . . . . . . . . . . . . . . . . . . . . . .159

FCC Part 15 Information to User . . . . . . . . . . .161

Commercial Mobile Alerting System (CMAS) .161

Smart Practices While Driving . . . . . . . . . . . .161

Battery Use and Safety . . . . . . . . . . . . . . . . .163

Samsung Mobile Products and Recycling . . . .164

UL Certified Travel Charger . . . . . . . . . . . . . .166

Display / Touch-Screen . . . . . . . . . . . . . . . . .166

GPS & AGPS . . . . . . . . . . . . . . . . . . . . . . . . .167

Emergency Calls . . . . . . . . . . . . . . . . . . . . . .168

Care and Maintenance . . . . . . . . . . . . . . . . . .169

4
Responsible Listening . . . . . . . . . . . . . . . . . 170

Operating Environment . . . . . . . . . . . . . . . . 172

FCC Hearing Aid Compatibility (HAC)
Regulations for Wireless Devices . . . . . . . 174

Restricting Children`s Access to Your
Mobile Device . . . . . . . . . . . . . . . . . . . . . . 175

FCC Notice and Cautions . . . . . . . . . . . . . . . 176

Other Important Safety Information . . . . . . . 176

Section 11: Warranty Information ………. 178

Standard Limited Warranty . . . . . . . . . . . . . . 178

End User License Agreement for Software . . 183

Section 12: Samsung Product
Registration …………………………………… 191

Index ……………………………………………….. 192

5 Section 1: Getting Started
This section explains how to start using your phone by first
configuring your hardware, activating your service, and then

setting up your voice mail.

Setting Up Your Phone
Prior to use it is necessary to install both the battery and SIM

into their corresponding internal compartments. The microSD

card slot is also located in this same internal area.

1. Remove the battery cover by placing your fingernail

into the slot in the side of the cover (1). If you have
fragile nails, use a pointed object.

2. Pull the cover up (2) and then lift up and away from

the phone.

Caution! Do not bend or twist the back cover excessively.
Doing so may damage the cover.
6 Installing the SIM Card � Carefully slide the SIM card into the SIM card socket
When you subscribe to a cellular network, you are provided
with a plug-in SIM card loaded with your subscription details,
such as your PIN, available optional services, and many
others features.
(as shown) until the card locks into place.
• Make sure that the card’s gold contacts face into the phone
and that the upper-left angled corner of the card is positioned
as shown.
Important! The plug-in SIM card information and its contacts
can be easily damaged by scratching or bending,
so be careful when handling, inserting, or
removing the card. Keep all SIM cards out of reach
of small children.
Note: If the card is not inserted correctly, the phone does not
detect the SIM card. Re-orient the card back into the slot
if the SIM is not detected.
Getting Started 7 Installing the Memory Card Installing the Battery
Your device lets you use a microSD (SD) or microSDHC card
to expand available memory space.
1. Insert the battery into the opening on the back of
the phone, making sure the three metal connectors
align (1).
Note: Your phone has been tested to support up to a 64GB
memory card.
2. Gently press down to secure the battery (2).
� Push the microSD card into the slot until it clicks (as

shown). Make sure the microSD’s gold contact pins

face downward and the card is securely inserted.

For more information, refer to “Windows Phone 8 and
MicroSD Cards” on page 16.
8 Replacing the Battery Cover 3. Press down firmly along the edges of the cover to
1. Replace the battery cover (the back of the phone) by ensure that the cover is flush with the phone (3). You
aligning the battery cover with the phone.
should hear a light click as the cover locks in place.
2. Press the cover down (1 and 2) into place.
Note: Make sure the battery is properly installed before
switching on the phone.
Getting Started 9

Charging a Battery
Your phone is powered by a rechargeable Li-ion battery. The
Travel Charger, which is used to charge the battery, is
included with your phone. Use only Samsung-approved
batteries and chargers. Long backlight settings, searching
for service, vibrate mode, browser use, and other variables
may reduce the battery’s talk and standby times.
Although you can use the phone while the battery is

charging, doing so requires additional charging time.

Note: You must fully charge the battery before using your
phone for the first time. A discharged battery recharges
fully in approximately 4 hours.
Using the Travel Charger
1. With the battery installed, locate the Power/Accessory
Interface connector at the bottom of the phone.
Important! Verify that the handset battery is installed prior to
connection. If the battery is not properly installed
and the wall charger is connected, the handset
may power off and on continuously, preventing
proper operation.
2. Plug the flat end of the Travel Charger into the phone’s
interface connector jack and the other end into a
standard AC wall outlet.
Note: When you connect the Travel Charger, your phone
powers on automatically. Your Windows phone stays
powered on whenever it is charging.
10

Warning! While the device is charging, if the touch screen
does not function due to an unstable power supply,
unplug the USB power adapter from the power outlet
or unplug the USB cable from the device.
3. When charging is finished, remove the flat end from
the interface connector jack on the phone.
Note: Failure to unplug the wall charger before you remove the
battery can cause damage to the phone.
Low Battery Indicator
When the battery is weak and only a few minutes of talk time
remain, the “Battery critically low” warning appears and the
device sounds a warning tone at regular intervals. For a
quick check of your battery level, glance at the battery
charge indicator located in the upper-right corner of your
device’s display. Solid white ( ) indicates a full charge.

When the battery level becomes too low, the phone

automatically turns off.

Note: If the phone automatically turns off because the battery
level is too low, you must charge the battery until the
phone turns on automatically.
Switching the Phone On or Off
1. Press and hold the Power key (on the upper
right side of the phone) until the phone switches on.
Note: The display language is preset to English at the factory.
To change the language, use the Language menu. For
more information, refer to “Changing Your Settings” on
page 128.
2. To switch off the phone, press and hold the
Power key until the lock screen displays
with the message slide down to power off.
3. Touch the screen and sweep downward.
goodbye displays and the phone switches off.
Getting Started 11

Locking and Unlocking the
Touch Screen
1. Press the Power key to lock the
touch screen.
2. Press the Power key again to display the
main screen then sweep your finger upwards across
the glass to unlock the touch screen.
Using the Start-up Wizard
The very first time you turn on your phone the Start-up

Wizard screen displays.

1. Touch get started.
The CHOOSE A LANGUAGE screen displays. The
language you choose determines how text displays on
your phone.
2. Touch the language you want to use and touch next.
If you choose a language other than English, the Switch
your language screen displays. Touch ok to restart the
phone and change the language or touch cancel to
return to the Choose a Language screen.
The WINDOWS PHONE TERMS OF USE screen displays.
3. Read the Windows Phone Terms of Use and the Privacy
Statement, and touch accept.
The SET UP YOUR PHONE screen displays.
4. Touch recommended to allow the Start-up Wizard to
configure your phone to the recommended settings.
– or –
Touch custom to manually configure the phone
yourself. If you select custom, follow the
on-screen instructions.
Another SET UP YOUR PHONE screen displays.
5. If necessary, touch the What’s your home country/
region? field, scroll through the list of countries/
regions, and touch your country/region.
If necessary, touch the What time zone are you in? field,
scroll through the list of time zones, and touch the time
zone of your choice to highlight it.
12

Note: The following date and time fields are displayed if no
SIM card is installed in your phone or if the Set
date+time automatically option is Off.
If necessary, touch What’s the date today? to set the
month, day, and year and touch What time is it now? to
set the current time.
Touch next.

The CONNECT TO WI-FI screen displays.

6. To connect to an available Wi-Fi connection, touch one
of the listed Wi-Fi networks, enter the password, and
touch Done.
– or –
To add a Wi-Fi network, touch add and follow the

on-screen instructions.

– or –

To sign in to Wi-Fi later, touch Skip.

The Keep your life in sync screen displays.

To keep your photos, contacts, music, documents, and
more in sync with your PC or Xbox, you need a
Microsoft account. If you already have an Xbox, Zune,
Hotmail, Live, or Messenger ID, you already have a
Microsoft account. For more information, refer to
“Setting Up a Microsoft Account” on page 70.
7. To sign into your existing account, touch sign in.
– or –
To create a new Microsoft account, touch create one.
– or –

To create an account later, touch Sign in later.

Note: If you choose Sign in later, a Microsoft account required
screen displays when you try to use a feature that
requires that you be signed in. You can sign in at
that time.
When you are finished, the SETTING UP YOUR PHONE
screen displays.
Getting Started 13

voicemail.

8. When all the apps have finished installing, touch next.
The All done screen displays.
9. When all the apps have finished installing, touch done.
The SD card found screen displays, if you have installed
a microSD card.
10. Touch yes to set your phone to store new pictures,
music, and videos on your SD card.
The Home screen displays.
Setting Up Your Voice Mail
1. F rom the Home screen, touch Phone, then touch
voicemail.
When connected, you may be prompted to enter a
password.
2. Follow the tutorial to create a password, record a
greeting, and record your name.
Note: These steps may be different depending on your
network.
Accessing Your Voice Mail
1. F rom the Home screen, touch Phone, then touch
2. When connected, follow the voice prompts from the
voice mail center.
Accessing Your Voice Mail from Another Phone
1. Dial your wireless phone number.
2. When you hear your voicemail greeting, press the
asterisk key on the phone you are using.
3. Enter your passcode.
Phone Updates
Updating your phone can make it work better and add new
features. Updates can also make your phone more secure.
To check for a phone update:
1. From the Home screen, sweep the screen left to display
the App List.
2. Touch Settings ➔ system ➔ phone update.

For more information, refer to “Phone Update” on page 141.

14

When an update is available, a notification message from the

server displays saying An update is available.

To learn more and install the update:

1. From the Home screen, sweep the screen left to display
the App List.
2. Touch

3. To prepare for an update, give your phone a quick
charge before starting the update.

If you have limited storage space on your phone, make

some room for the update. If necessary, remove a few

unwanted apps or other large items.

If you would rather not use cellular data to download
updates, connect to Wi-Fi before you update your
phone.
Settings ➔ system ➔ about ➔ more info .
Make a not
e of the OS version and Firmware revision
number. These can be used to verify a successful

update.

4. When an update is available, you will get a notification
on your phone. After you see the notification, pick a
convenient time to install it because the update
process can take a while.
If you need to find an update after you have been
notified, from the Home screen, sweep the screen left
to display the App List. Touch Settings ➔ system
➔ phone update, and then follow the prompts to
download and install the update.
5. Once the update is complete, from the Home screen,
sweep the screen left to display the App List. Touch
Settings ➔ system ➔ about ➔ more info.
Check the OS version and Firmware revision number.
Compare these numbers to the numbers you noted in
Step 2 to further insure that the update was
successful.
Getting Started 15

e
device. Fo
Memory
2. From the Home screen, sweep the screen left to display
the App List.
3. Touch
Troubleshooting
If your phone is frozen or unresponsive, try the following:
1. Restart your phone by pressing and holding the
Power key until the phone tur ns off. The
pho ne will power off and then turn on automatically.
2. If restarting your phone does not solve the problem,
tur n off the phone, remove and replace the battery, and
tur n on the phone.

Windows Phone 8 and MicroSD Cards
If you need more storage on your Windows Phone 8 or you
want to share some media files using a memory card, you
can do both with a microSD memory card.
For more information see:
www.windowsphone.com/en-US/How-to/wp8/basics/use-an-sd­
card-to-add-space.
Inserting a MicroSD Card into a Windows
Phone 8
To insert a microSD card into your phone:
1. Insert th microSD card into the SD slot located on
r more information, refer to “Installing the
Card” on page 8.
Settings ➔ system ➔ phone storage to
verify that the microSD is being used.
16

2. Touch Settings ➔ system ➔ phone storage.
3. Touch Store new music + videos on and then touch
phone or SD card.
4. Touch
.
e

Formatting a MicroSD Card
Once the microSD has been installed in your phone, you can
format the SD card.
Warning! Formatting the SD card will erase all files (music,
videos, pictures, and so on) on the card.
To format a micr oSD card:
1. From the Home screen, sweep the screen left to display
the App Li st.
2. Touch Settings ➔ system ➔ phone storage
➔ SD card ➔ format SD card.
3. Touch yes to confirm.
Note: Formatting erases all user data stored on the microSD card.
Changing Storage Settings
You can change the storage settings at any time to choose
between storing things, such as pictures, music, or videos,
on a microSD card or storing them on your phone.
1. From the Home screen, sweep the screen left to display
the App List.
Store new pictures on and then touch phone or
SD card
Checking Storage Space
To check the amount of used and total space for the phone
and SD card:

1. From th Home screen, sweep the screen left to display
the App List.
2. Touch Settings ➔ system ➔ phone storage.
Used and total space are displayed under phone and
SD card.
3. Touch phone or SD card to see how space is being used
and how much free space is available.
Getting Started 17

Remove a MicroSD Card from a Windows Phone 8
If you want to use the microSD card in your computer or

another device, be sure to take the card out of your phone

properly.

To remove a microSD card from a Windows Phone 8 phone:
1. From the Home screen, sweep the screen left to display
the App List.

Touch
Settings ➔ system ➔ phone storage ➔
SD card ➔ remove SD card.

Touch yes ➔ ok to confirm.

2. Open the battery cover, remove the microSD card from
the SD slot, and replace the battery cover.
Managing Files on a MicroSD Card in your Phone
It is possible to move files to or from the microSD card in

your phone from or to your PC.

1. Connect your phone to a PC using a USB cable.
A Windows Phone pop-up screen displays on your PC.
2. Click Browse Files.
Windows Explorer (Windows 7, Windows Vista, or
Windows XP) or File Explorer (Windows 8) opens and
you should see SGH-I187 listed with your other drives.
3. Click SGH-I187 and then click SD card.

To move files between your phone and your PC:

1. Right-click the file you want to copy and click Copy.
2. Right-click in the folder you want to move the file to
and click Paste.
18

Formatting a Windows Phone 8
Normally, if you want to reset your phone to the factory

default settings:

1. From the Home screen, sweep the screen left to display
the App List.
2. Touch Settings ➔ system ➔ about ➔

reset your phone.

A WARNING! screen displays.

3. Follow the on-screen instructions.
For more information, refer to “About” on page 141.
After formatting is complete, the Start-up Wizard screen
displays. For more information, refer to “Using the Start-up
Wizard” on page 12.
Getting Started 19

Section 2: Understanding Your Phone
This section outlines some key features of your phone and
describes the screen and the icons that appear when the
phone is in use. It also shows how to navigate through
the phone.
Features of Your Phone
Your phone is lightweight, easy-to-use, and offers many
useful features. The following list outlines a few of the
features included in your phone.
• Band / Modes:
– LTE Quad-band 4, 17, 2, and 5
– HSPA+ Tri-band 21 Mbps
– EDGE/GPRS Quad-band
• Microsoft Windows 8.0 platform
• Brilliant 4.77 inch HD TFT display
• Touch screen that provides quick response to a variety of

in-phone menus and options including applications and a

home screen

• NFC (Near Field Communication) allows data exchange with
other devices
• Ready access to the Internet
• Built-in Bluetooth and advanced Wi-Fi technology
• 8 Megapixel camera and video recorder with Front Facing camera
• AT&T GPS Navigation functionality provides real-time navigation
• Up to 32 GB expandable memory slot
• 16 GB memory and 1 GB RAM
• Support for microSD and microSDHC memory cards up to
64GB capacity
• Corporate and Personal Email
• Sync and update social network applications
• Applications, music, and games available to download from the
Microsoft Store.
• Virtual (on-screen) QWERTY keyboard
20

8
6
5
4
1 3
9 8
7
10
2
Front View of Your Phone
The following items can be found on the front of your phone
as illustrated:
5. Indicator icons: Shows the information needed to
operate your phone, such as the received signal
strength, phone battery level, and time. If the icons are
not showing, touch the top of the display to show them.
1. Status light: Displays red when charging, green when
fully charged, blue when powering up, and orange
when a notification has arrived.
2. External speaker: Used to hear the caller.
3. Proximity and Light sensors: The Proximity sensor
detects how close an object is to the surface of the
screen (for example, when your face is against the
phone during a call or the phone is in your pocket),
locks the keys to prevent accidental key presses, and
turns off the screen. Light sensors use the ambient
light level to adjust screen brightness and contrast.
4. Front-facing Camera Lens: Used when taking a photo
of yourself.
6. Display: Shows the information needed to operate your
phone, such as the Application Tiles, icons, dialer,
messages, and so on.
Understanding Your Phone 21 3 2
1
1. 3.5mm Headset jack: Plug in for headphones.
2. Power/Accessory Interface connector: Used to
connect a Travel Charger or other optional accessories
such as a USB/data cable.
3. External speaker: Allows you to hear when the
Speakerphone is turned on.
7. Applications Menu key: Scroll to the bottom of the
Home screen and touch Apps to access the
applications menu.
You can also sweep your screen to the left to access

the Applications Menu.
8. Back: Used to st ep backwards when navigating a menu
or web page. To uch and hold the Back key to view the
current screen and up t o six screens most
recently displayed.
9. Start key / Window key: Access the Home screen from
any screen. Touch and hol d to activate the voice
search engine.
10. Bing search key : Access the Bing search engine, which
allows you to se arch for items on the internet, scout,
music, vision, and voice. For more information, refer to
“Bing Search” on page 26.

Top and Bottom Views of Your Phone
The following items can be found on the top and bottom of
your phone as illustrated below.

Note: Some applications, such as P eople and Store, display
a search button that allows you to search within
that application.
22

1
2
3
Side Views of Your Phone
The following items can be found on the sides of your phone
as illustrated below.
1. Volume key: Adjusts the ringer volume while in standby
mode or adjusts the voice volume during a call. When
receiving an incoming call, briefly press down either
end of the volume key to mute the ring
tone. Also used to adjust the volume while playing
music or videos. While using the Radio, in Music &
Videos, press the volume key to display additional
tuning controls.

2. Power / Lock key : Press and hold until the
phone switches on. Press and release to lock or unlock
the touch screen. For more information on locking your
phone, see “Locking and Unlocking the Phone” on
page 27.
3. Camera key : Used to take pictures or record
videos. Press and hold to launch the Camera, even
when the display screen is off and locked.
Understanding Your Phone 23 1
2
3
Back View of Your Phone
The following items can be found on the back of your phone
as illustrated below.
1. Flash: Lets you take pictures when the lighting is poor.
2. Camera lens: Used to take pictures and shoot videos.
3. External speaker: Allows you to hear when the
Speakerphone is turned on.

Display Layout
Your display screen provides a wealth of information about
the phone’s status and options, as well as providing access
to application icons. For more information, refer to “Front
View of Your Phone” on page 21.
Indicator Icons
This list identifies the symbols that display on your phone’s
display and Indicator area:
Note: If there are no icons displayed, touch the top of the
screen to display them.
24

Current signal strength. The greater the number of
bars, the stronger the signal.
There is no SIM card in the phone.
The SIM card is locked.
Call forwarding is active. For more information,
refer to “Phone” on page 150.
Battery charge level. Icon shown is fully charged.
The battery is charging. Alternates with the
battery charge level. Also displays when the
phone is connected to a computer via a supported
USB cable connection.
Battery critically low, which means your battery
needs to be charged soon or your phone will
turn off.
Your phone is actively connected to an
EDGE network.
Your phone is actively connected to a 4G network.
Your phone is actively connected to a 4G
LTE network.
The ringtone is set to vibrate only.
The ringer and vibrate are off.
Bluetooth is activated and your phone has been
connected with a Bluetooth device.
Wi-Fi is connected, active, and communicating
with a Wireless Access Point (WAP).
Wi-Fi is active, but there is a communication issue
with the target Wireless Access Point (WAP).
Indicates that the Airplane Mode is active. You
cannot send or receive any calls or access
online information.
For more details on configuring your phone’s settings, see
“Changing Your Settings” on page 128.
Understanding Your Phone 25

1. From any screen, touch
2. The first time you use the Bing Search, you are
prompted to allow the application to access and use
your location. This can help in the search procedure.
Touch allow or cancel.
Application Icons
The Application menu provides quick access to the items you
use most frequently.
For information on navigating through the Applications icons,
see “Navigating to the Application Menu” on page 28.
1. From the Home screen, use your finger to sweep the
display to the left
– or –
2.
3.
For more information, refer to “Applications” on page 103.
In that section, each application that is available on the
Applications screen is listed and described. If the application
is also described in another section of this user manual, then
a cross reference to that particular section is provided.
Various widgets are also described.
To open applications quickly, pin the icons of frequently-used
applications to the Home screen. For details, see
“Customizing Your Home Screen” on page 29.
Scroll to the bottom of the Home screen and touch
Apps , then touch one of the application icons.
Follow the on-screen instructions.
To return to the Home screen, press Home.
Bing Search
The Bing Search Bar provides an on-screen Internet search
engine. It also listens to music and searches for it, scans
text that can be used as a search term, and lets you say a
search term.
Tip: Some applications, such as People and Store, display
a search button that allows you to search within
that application.

Search.
3. Touch the Bing Search bar.
4. Use the on-screen keyboard to enter the item you want
to search for.
5. Touch to see search results and then touch on
alink.
26

6. Touch voice to use Voice Search. Speak the
word you want to search for, then follow the
on-screen instructions.
8. Touch vision to scan barcodes, QR Codes,
Microsoft Tags, book covers, CDs, DVDs, or text.

7. Touch music to launch Bing audio search and the
phone sta rts listening for music. If the recorded sample
can be f ound in the Store, the artist and song appears
in a pop-up window with a direct link to the Store,
which lets you purchase and download the song.

9. Touch Menu to access the following options:
• music history: After touching music and searching for
music, your matches are saved here for future reference.
• settings: Opens the Search settings screen. For more
information, refer to “Search” on page 152.
Menu Navigation
You can tailor the phone’s range of functions to fit your
needs using menus. Menus, sub-menus, and features can
be accessed by scrolling through the available
on-screen menus.
Locking and Unlocking the Phone
To unlock your phone:
1. Press the Power / Lock key located on the
upper right side of your phone.

The lock screen displays.

2. Sweep the lock screen in an upward direction.
3. The Home screen displays (see “Front View of Your
Phone” on page 21).
Understanding Your Phone 27

Home Screen Overview
The Home scree n is the starting point for many applications
and functions, and you c an pin items like application icons,
shortcuts, cont acts, and web pages to your Home screen to
give you instant access t o information and applications. The
Home screen is access ible from any menu or application by
pressing Home.
Navigating to the Application Menu
Follow these steps to navigate to the Application Menu:
1. At the Home screen, sweep the screen to the left.
– or –
Touc h Apps at the bottom of the Home screen.
2. The Application Menu displays. Sweep the screen up or
down to access all of the available application icons.
3. Touch one of the application icons.
4. To return to the Home screen, sweep the display to the
right or touch Back.
28

Navigating Using Sub-Menus Adding a Tile from the Applications Menu
Sub-menus are available when you are at any screen such
as Phone, Contacts, Messaging, or Web and displays at
the bottom of the screen.

1. From the Home screen, sweep the screen to the left.
– or –

Touch Apps at the bottom of the Ho me screen.
The Appl ication Menu displays.

To access a sub-menu:

1. Touch on the bottom right corner of your display.

A sub-menu appears at the bottom of the screen. The

icons are also labeled for easy identification.

Note: Not all screens have options available.
2. Touch a highlighted option and follow the

on-screen instructions.

Customizing Your Home Screen
You can customize your Home screen by doing the following: For more information, refer to
• Adding and Removing Application Tiles on the Home screen “Moving Tiles on the Home
• Repositioning Application Tiles Screen” on page 30.
• Changing the Wallpaper
2. Touch and hold one of the
applicat ion listings.
3. Touch pi n to start after it displays
under th e icon.
The applica tion now appears as
the bottom T ile on the Home
screen. Y ou can then move it if
you would like.
Understanding Your Phone 29

Removing a Tile from the Applications Menu
To delete an Application Tile from your Home screen:
1. From the Home screen, touch

and hold the Application Tile

that you want to remove.

2. Touch on the icon to

delete the Tile.

Tip: After deleting an

Application Tile, you can add it

back later by pinning it to the

Home screen from the

Applications Menu. For more

information, refer to “Adding a

Tile from the Applications

Menu” on page 29.

Moving Tiles on the Home Screen
To move an Application Tile on your Home screen, follow

these steps:

1. From the Home screen, touch and hold the Application
Tile that you want to move.
2. Drag the Tile to the new location and release.
3. Touch the center of the icon to place it in the

new location.

Be careful not to touch the
icon, which deletes
the Tile.
30

es

Customizing the Lock Screen
You do not even have to unlock your phone to get a picture of
what is happening in your day. And you get to choose what
you want to see, including:
• Phone calls and voicemails
• Text messages
• Email messag
• Upcoming cale ndar appointments
• Game notifica tions
To choose wha t you would like to see on your lock screen:
1. From the Home screen, sweep the screen left to display
the App Li st.
2. Touch
• Notifications from some of the apps you get in the Store
You can also pick th e image that greets you when you turn
on your phone. Pick o ne you like best or show an image
from Bing. If you are playing music, a picture of the artist can
be displayed.
Settings ➔ system ➔ lock screen.
For more information, refer to “Lock Screen” on page 130.
Changing the Lock Screen Background
You can change the background (wallpaper) of your Lock

screen by following these steps:

1. From the Home screen, sweep the screen left to display
the App List.
2. Touch Settings ➔ system ➔ lock screen and
touch the Background field.
3. Touch Bing to use the Bing screen image.
– or –
Touch photo ➔ change photo and then touch the
Backgrounds folder or any other picture folder that
you want.
4. Touch on a photo thumbnail and, when it is enlarged,
touch the

icon.
5. Touch the Power / Lock key twice to view
the new Lock screen background.
Understanding Your Phone 31 Settings ➔ system ➔ theme.

Changing Your Color Theme
You can change the color theme of your phone by following
these steps:
1. From the Home screen, sweep the screen left to display
the App List.
2. Touch
3. Touch the Background field and then touch on dark or
light to s et your background color.

Note: Battery po wer is consumed at a faster rate when the
backgrou nd is set as light.
4. Touch th e Accent color field and then touch on a color
that you li ke.
Note: The Acce nt color used in this manual is cyan.
Home to return to the Home screen. 5. Press
Pick Ringtones and Sounds
You can assign ringtones to people and choose sounds for
alerts. Pick just the right tunes, jingles, rings, or songs to suit
your tastes.
To change a ringtone for a contact:
1. From the Home screen, touch People and sweep
the screen to the left or right to display the all screen.
People
2. Touch the contact you want to change, then touch
edit.
3. Touch ringtone, then touch the ringtone you want to
assign.
To change any other ringtone or alert:
1. From the Home screen, sweep the screen left to display
the App List.
2. Touch Settings ➔ system ➔ ringtones + sounds.
3. Touch the type of ringtone or alert you want to change,
then choose the sound you want to use.
4. Touch get more to add ringtones to your phone.
For more information, refer to “Ringtones and Sounds” on
page 128.
32
Home key on your phone.
1. From any screen, press and hold Home to activate

other characters into text entry fi
the keyboard by touching an
The virtual QWERTY keyboard disp
screen. Your phone comes equi
detector that can tell if the phone is
(upright) or landscape (sideways)
Keys
The keys on the QWERTY keyboard are associated with
alphabetic letters, special characters, or numbers.
Based on your keyboard settings, the first letter of an entry is
capitalized and all consecutive letters are kept in lowercase
unless you touch the Shift key or enter a period. After
entering a character, the cursor automatically advances to
the next space.
(

Speech Engine
There is an intuitive speech engine integrated into the
the intuitive speech engine.
2. Speak the words that you would like to search on or
the action that you would like to perform .
The following examples show the flexibility of the
speech engine:
• “Call Chris mobile”
• “Find coffee in Seattle”
• “Open calendar”
• “T ext Brandy”
• “Note send birthday card”
3. Touch Privacy Statement to display the Windows Phone
8 Privacy Statement.
4. Touch accept to allow Microsoft to use your voice data
to provide and improve the service, which makes
additional features available to you.
5. To change speech settings, see “Speech” on

page 140.

Entering Text
Your phone uses a virtual QWERTY keyboard for text entry.
Use the keyboard to enter letters, punctuation, numbers, and
elds or applications. Access
y text entry field.
lays at the bottom of the
pped with an orientation
being held in a portrait
orientation.
)
For more information, refer to “Keyboard” on
page 138.
For certain fields, such as the New Message To field, a dialer
keypad displays when you touch the 123 key to enter a
recipient’s phone number. For more information, refer to
“Messaging” on page 58.
Understanding Your Phone 33

Using the QWERTY Keyboard
The keyboard provides keys labeled with alphabetic
characters. Touch the key corresponding to the character you
want to enter.
The following keys perform special functions when entering
text. Some keys may perform differently depending on the
field in which text is being typed.
1
7
2 3 4 5 6
1. Shift: Used to switch between uppercase and
lowercase characters.
2. 123 or &123: Touch once to type special characters and
numbers that appear on the QWERTY keys. Examples:
$, #, !, 1, 2. After all characters and numbers have
been selected, touch abcd.
3. Semicolon or : Touch the semicolon to separate
addresses or phone numbers.
Touch to display two screens of Emoticons.
Touch a character on the screen. After all characters
have been selected, touch abc.
4. @ or Comma: Touch once to type the character
displayed, which may be the @ character or a comma,
depending on the field in which text is being typed.
5. Space: Touch to insert an empty space.
6. Enter: Touch to move the insertion point to the next line
in a message.
7. Backspace: Touch to delete the previous character,
similar to the backspace key on a computer keyboard.
34
2 3 4 5 6
The Text Input mode is initially set to abcd mode.
Note: Some Text Input screens display black keys on a
light background.

Symbol and Number Mode: Activates the symbol
and number keys.
Alphabetic Mode: Activates the default alphabet
keys. Switch between uppercase and lowercase by
touching the shift key.
Emoticons: Activates the Emoticon keys.
Note: When in abcd mode, the &123 key appears. When in
&123 mode, the abcd key appears.
( )
Changing the Text Input Mode
There are three main keyboard layout keys that change the
on-scr een keys within the QWERTY keyboard.
The a vailable Text Input modes are:
1. Touch the desired alphabetic characters. After typing
the first letter, the following letters are lowercase.
2. Touch to input another uppercase letter. Touch
twice to switch to caps lock mode and the shift
key changes to . All following letters are
uppercase until you touch again.
&123
abcd
Using Alphabetic Mode
Whenever you enter text (while creating a message, an
email, and so on), if desired, rotate your phone
counterclockwise to a landscape orientation.
A screen similar to the following displays:
Understanding Your Phone 35

Using Symbol and Numeric Mode
Use Symbol and Numeric mode to type numbers

and symbols.

1. Touch &123 at the bottom of the screen.
2. Touch the desired number and symbol characters.
3. Touch either or to cycle through
additional pages.
4. Touch
abcd
to return to Alphabetic mode.
Using Emoticon Mode
Use Emoticon mode to add combinations of characters to
your text input.
1. Touch at the bottom of the screen.
Note: Emoticons are not available for some input fields.
2. After all characters have been selected, touch abc to
return to Alphabetic mode.
Using Text Suggestions
Based on your keyboard settings, your phone suggests
alternatives to what you are typing including correct spelling
of words similar to what you are entering. For more
information, refer to “Keyboard” on page 138.
1. Touch a text input field.
Note: Text suggestion and spelling check are not available for
some input fields.
2. Begin typing a word.
A list of word options displays.
3. Touch one of the words to replace the word that has
already been typed or sweep across the list of words
for more word suggestions.
If you replace the word, a space is entered after the
word and the cursor automatically advances to the
next space.
4. Continue typing.
36

Keyboard Settings
You can customize the way your phone handles certain
functions while you enter text. You can also remove all the
words you have added to your suggestion list.
For more information, refer to “Keyboard” on page 138.
Copy and Paste
Windows Phone 8 supports copy and paste. This feature is
automatically enabled. You can copy text from most locations
on the phone and paste it in most places you can type. Some
locations enable you to copy a specific text string by
highlighting it. Other locations enable you to copy an entire
section of text by using a menu option.
Copy with the Highlight Option
To copy text that supports the highlight option:
1. Touch the text you want to copy to highlight it.
2. Drag the arrows at each end of the highlighted text
until only the text you want to copy is highlighted.
3. Touch the copy icon that displays near the
highlighted text.
The following locations support the highlight option:
• Webpages in the browser
• Bodies of email messages
• Office documents
• Editable fields in native applications.
Copy with the Menu Option
To copy text that supports the menu option:
1. Touch and hold the text or link you want to copy until
the menu appears.
2. Touch copy or copy link.

The following locations support this option:

• Headings of email messages.
• Directions in maps.
• Links in the browser.
• Information in contact cards and social networking profiles in the
People hub.
• Messages you have sent or received.
• Details pages for local search results.
Understanding Your Phone 37

Pasting Copied Text
To paste text that you have copied:
1. Touch where you want to paste the text.
2. Touch the paste icon in the text suggestion bar
above the keyboard.
After you paste the text, the paste icon disappears.
However, you can paste the copied text again by
panning from left to right in the text suggestion bar
to bring back the paste icon, and then touching the
paste icon.
You can paste text in editable fields in native applications
including password fields.
Note: When you copy text with special formatting (such as
bold, italic, or lists) or images, the text appears when
you paste it, but not the formatting or images.
Note: Copying and pasting works only for languages that use a
Latin alphabet.
38

Section 3: Call Functions
1. From the Home screen, touch Phone ➔
keypad and use the on-screen keypad to enter
the number you want to dial.
2. To uch call to make the call.
Making an Inter national Call
1. From the Home screen, touch Phone ➔
keypad, then touch and hold . The +
character appears.
This section describes how to make or answer a call. It also
includes the features and functionality associated with
making or answering a call.
For more information on call settings, see “Phone” on

page 150.

Making a Call
2. Use the on-screen keypad to enter the country code,
area code, and phone number.
If you make a mistake, touch until the desired
numbers have been deleted.
3. Touch call to make the call.
Correcting an Entered Number
After entering a number using the keypad, use the following
steps to correct a mis typed entry when dialing.
1. If you make a mistake, touch to erase a
single character.
2. Touch and hold to erase the entire string
of numbers.
Ending a Call
To end a phone call:
� Touch end call.
Dialing a Recent Number
All incoming, outgoing, and missed calls are recorded in the
history. If the number or caller is listed in your People, the
associated name is also displayed.
1. From the Home screen, touch Phone.
The history screen displays.
2. Touch an entry to enter the contact’s detail page, then
touch call number or text.
Call Functions 39

Making a Call from People
You can store phone numbers that you use regularly in

the phone’s memory. These entries are collectively
called People.
For further details about the People feature, see “Dialin

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