Panasonic – HC-V250PC – User Manual

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If you have any questions, visit :
U.S.A. and Puerto Rico : www.panasonic.com/support
Canada : www.panasonic.ca/english/support
Basic Owner’s Manual
High Definition Video Camera
Model No.
HC-V550P/PC
HC-V250P/PC
Please read these instructions carefully before using this product, and save this manual for future
use.
This document explains basic operations of the unit. For more detailed
explanation, please refer to “Owner’s Manual (PDF format)” which is
recorded in the enclosed CD-ROM.
SQT0003
until
2014/1/24
Register online at www.panasonic.com/register (U.S. customers only)
HC-V550&V250P&PC-SQT0003_mst.book 1 ページ 2013年12月24日 火曜日 午後5時25分2
SQT0003 (ENG)
Dear Customer,
Thank you for choosing Panasonic!
You have purchased one of the most
sophisticated and reliable products on the
market today. Used properly, we’re sure it
will bring you and your family years of
enjoyment. Please take time to fill in the
information on the right.
The serial number is on the tag located on
the back of your camera. Be sure to retain
this manual as your convenient camera
information source.
Safety Precautions
WARNING:
To reduce the risk of fire, electric shock or product damage,
≥ Do not expose this unit to rain, moisture, dripping or splashing.
≥ Do not place objects filled with liquids, such as vases, on this unit.
≥ Use only the recommended accessories.
≥ Do not remove covers.
≥ Do not repair this unit by yourself. Refer servicing to qualified service personnel.
CAUTION!
To reduce the risk of fire, electric shock or product damage,
≥ Do not install or place this unit in a bookcase, built-in cabinet or in another confined space.
Ensure this unit is well ventilated.
≥ Do not obstruct this unit’s ventilation openings with newspapers, tablecloths, curtains, and
similar items.
≥ Do not place sources of naked flames, such as lighted candles, on this unit.
Date of Purchase
Dealer Purchased From
Dealer Address
Dealer Phone No.
Model No.
Serial No.
HC-V550&V250P&PC-SQT0003_mst.book 2 ページ 2013年12月24日 火曜日 午後5時25分3
(ENG) SQT0003
THE FOLLOWING APPLIES ONLY IN THE U.S.A.
THE FOLLOWING APPLIES ONLY IN CANADA.
FCC Note:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
≥ Reorient or relocate the receiving antenna.
≥ Increase the separation between the equipment and receiver.
≥ Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
≥ Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: To assure continued compliance, follow the attached installation
instructions and use only shielded interface cables with ferrite
core when connecting to computer or peripheral devices.
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate this equipment.
Declaration of Conformity
Trade Name: Panasonic
Model No.: HC-V550P/HC-V250P
Responsible Party: Panasonic Corporation of North America
Two Riverfront Plaza, Newark, NJ 07102-5490
Support Contact: http://www.panasonic.com/contactinfo
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
CAN ICES-3(B)/NMB-3(B)
HC-V550P HC-V250P
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SQT0003 (ENG)
IMPORTANT SAFETY
INSTRUCTIONS
Read these operating instructions carefully before using the unit. Follow the safety instructions on
the unit and the applicable safety instructions listed below. Keep these operating instructions handy
for future reference.
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings.
Install in accordance with the
manufacturer’s instructions.
8) Do not install near any heat sources such
as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.
9) Do not defeat the safety purpose of the
polarized or grounding-type plug. A
polarized plug has two blades with one
wider than the other. A grounding-type plug
has two blades and a third grounding
prong. The wide blade or the third prong
are provided for your safety. If the provided
plug does not fit into your outlet, consult an
electrician for replacement of the obsolete
outlet.
10) Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
11) Only use attachments/accessories
specified by the manufacturer.
12) Use only with the
cart, stand, tripod,
bracket, or table
specified by the
manufacturer, or
sold with the
apparatus. When a
cart is used, use caution when moving the
cart/apparatus combination to avoid injury
from tip-over.
13) Unplug this apparatus during lightning
storms or when unused for long periods of
time.
14) Refer all servicing to qualified service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug is
damaged, liquid has been spilled or objects
have fallen into the apparatus, the
apparatus has been exposed to rain or
moisture, does not operate normally, or has
been dropped.
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(ENG) SQT0003
∫ Concerning the battery
AC adaptor
This AC adaptor operates on AC between 110 V and 240 V.
But
≥ In the U.S.A. and Canada, the AC adaptor must be connected to a 120 V AC power supply only.
≥ When connecting to an AC supply outside of the U.S.A. or Canada, use a plug adaptor to suit
the AC outlet configuration.
The power plug is the disconnecting device. Install this unit so that the power plug can be
unplugged from the socket outlet immediately.
Battery pack (Lithium ion battery pack)
≥ Use the specified unit to recharge the battery pack.
≥ Do not use the battery pack with equipment other than the specified unit.
≥ Do not get dirt, sand, liquids, or other foreign matter on the terminals.
≥ Do not touch the plug terminals ( i and j) with metal objects.
≥ Do not disassemble, remodel, heat or throw into fire.
If any electrolyte should come into contact with your hands or clothes, wash it off thoroughly with
water.
If any electrolyte should come into contact with your eyes, never rub the eyes. Rinse eyes
thoroughly with water, and then consult a doctor.
Warning
Risk of fire, explosion and burns. Do not disassemble, heat above 60 oC (140 oF) or incinerate.
CAUTION
≥ Danger of explosion if battery is incorrectly replaced. Replace only with the type
recommended by the manufacturer.
≥ When disposing of the batteries, please contact your local authorities or dealer and ask for the
correct method of disposal.
HC-V550&V250P&PC-SQT0003_mst.book 5 ページ 2013年12月24日 火曜日 午後5時25分6
SQT0003 (ENG)
∫ Product Identification Marking
Conforms to UL STD 60065.
Certified to CAN-CSA STD C22.2 No.60065.
THE FOLLOWING APPLIES ONLY IN THE U.S.A.
THE FOLLOWING APPLIES ONLY IN CANADA.
Product Location
High Definition Video Camera Battery holder
AC adaptor Bottom
Contains FCC ID: VPYLBVX532
FCC WARNING
Changes or modifications not expressly approved by the party responsible for compliance could
void the user`s authority to operate the equipment.
This transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to
OET65.
This equipment has very low levels of RF energy that are deemed to comply without testing of
specific absorption ratio (SAR).
Contains IC: 772C-LBVX604
This device complies with RSS-210 of the IC Rules.
Operation is subject to the following two conditions:
(1)This device may not cause harmful interference,
(2)This device must accept any interference received,
including interference that may cause undesired operation of the device.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled
environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules.
This equipment has very low levels of RF energy that are deemed to comply without testing of
specific absorption ratio (SAR).
U.S.A. CONSUMERS: ATTENTION:
A lithium ion battery that is recyclable powers the product
you have purchased. Please call 1-800-8-BATTERY for
information on how to recycle this battery.
HC-V550&V250P&PC-SQT0003_mst.book 6 ページ 2013年12月24日 火曜日 午後5時25分7
(ENG) SQT0003
-If you see this symbol-
∫ Cautions for use
Keep this unit as far away as possible from
electromagnetic equipment (such as
microwave ovens, TVs, video games etc.).
≥ If you use this unit on top of or near a TV, the
pictures and/or sound on this unit may be
disrupted by electromagnetic wave radiation.
≥ Do not use this unit near cell phones because
doing so may result in noise adversely
affecting the pictures and/or sound.
≥ Recorded data may be damaged, or pictures
may be distorted, by strong magnetic fields
created by speakers or large motors.
≥ Electromagnetic wave radiation generated by
microprocessors may adversely affect this
unit, disturbing the pictures and/or sound.
≥ If this unit is adversely affected by
electromagnetic equipment and stops
functioning properly, turn this unit off and
remove the battery or disconnect AC adaptor.
Then reinsert the battery or reconnect AC
adaptor and turn this unit on.
Do not use this unit near radio transmitters
or high-voltage lines.
≥ If you record near radio transmitters or
high-voltage lines, the recorded pictures and/
or sound may be adversely affected.
About connecting to a PC
≥ Do not use any other USB cables except the
supplied one.
About connecting to a TV
≥ Always use the supplied HDMI mini cable or
a genuine Panasonic HDMI mini cable
(RP-CDHM15, RP-CDHM30: optional).
∫ About the recording format for
recording motion pictures
You can select from AVCHD
*1
, MP4 or iFrame
recording formats to record motion pictures
using this unit.
*1 It is compatible with the AVCHD
Progressive (1080/60p).
AVCHD:
It is suitable for viewing on a high-definition TV
or for saving to disc
*2
.
*2 The following methods are available for
saving an image recorded in 1080/60p:
j Copy the image to a disc using the
supplied software HD Writer LE 2.1.
j Copy the image to a Panasonic Blu-ray
disc recorder that supports AVCHD
Progressive.
≥ Blu-ray recorders are not sold in US.
MP4:
This is a recording format suitable for playing
back or editing on a PC.
≥ It is not compatible with motion pictures
recorded in AVCHD format.
iFrame:
This is a recording format suitable for playing
back or editing on a Mac (iMovie etc.).
≥ It is not compatible with motion pictures
recorded in AVCHD format.
∫ Indemnity about recorded
content
Panasonic does not accept any responsibility
for damages directly or indirectly due to any
type of problems that result in loss of recording
or edited content, and does not guarantee any
content if recording or editing does not work
properly. Likewise, the above also applies in a
case where any type of repair is made to the
unit.
Information on Disposal in other
Countries outside the European
Union
This symbol is only valid
in the European Union.
If you wish to discard
this product, please
contact your local
authorities or dealer and
ask for the correct
method of disposal.
HC-V550&V250P&PC-SQT0003_mst.book 7 ページ 2013年12月24日 火曜日 午後5時25分8
SQT0003 (ENG)
∫ About Condensation (When
the lens or the LCD monitor is
fogged up)
Condensation occurs when there is a change in
temperature or humidity, such as when the unit
is taken from outside or a cold room to a warm
room. Please be careful, as it may cause the
lens or LCD monitor to become soiled, moldy,
or damaged.
When taking the unit to a place which has a
different temperature, if the unit is accustomed
to the room temperature of the destination for
about one hour, condensation can be
prevented. (When the difference in temperature
is severe, place the unit in a plastic bag or the
like, remove air from the bag, and seal the bag.)
When condensation has occurred, remove the
battery and/or the AC adapter and leave the
unit like that for about one hour. When the unit
becomes accustomed to the surrounding
temperature, fogginess will disappear naturally.
∫ Cards that you can use with
this unit
SD Memory Card, SDHC Memory Card and
SDXC Memory Card
≥ 4 GB or more Memory Cards that do not have
the SDHC logo or 48 GB or more Memory
Cards that do not have the SDXC logo are
not based on SD Memory Card
Specifications.
≥ Refer to page 14 for more details on SD
cards.
∫ For the purposes of this
owner’s manual
≥ SD Memory Card, SDHC Memory Card and
SDXC Memory Card are referred to as the
“SD card”.
≥ The smartphone and tablet are indicated as
“smartphone”.
≥ Function that can be used for Motion Picture
Recording Mode:
Function that can be used for Still Picture
Recording Mode:
≥ Function that can be used for the Playback
Mode:
Function that can be used for the Playback
Mode (motion pictures only):
Function that can be used for the Playback
Mode (still pictures only):
≥ Scene(s) recorded in the recording format
[AVCHD]: “AVCHD scene(s)”
≥ Scene(s) recorded in the recording format
[MP4/iFrame], scene(s) saved in
MP4 (Low Quality): “MP4/iFrame scene(s)”
≥ Pages for reference are indicated by an
arrow, for example: l 00
This owner’s manual are designed for use with
models and . Pictures
may be slightly different from the original.
≥ The illustrations used in this owner’s manual
show model , however, parts of
the explanation refer to different models.
≥ Depending on the model, some functions
are not available.
≥ and are equipped
with the Wi-Fi
®
function.
≥ Features may vary, so please read carefully.
≥ Not all models may be available depending
on the region of purchase.
HC-V550 HC-V250
HC-V550
HC-V550 HC-V250
HC-V550&V250P&PC-SQT0003_mst.book 8 ページ 2013年12月24日 火曜日 午後5時25分9
(ENG) SQT0003
Accessories…………………………………………..10
Preparation
Power supply………………………………………… 11
Inserting/removing the battery …………… 11
Charging the battery ………………………… 12
Charging and recording time …………….. 13
Recording to a card ……………………………….14
Cards that you can use with this unit….. 14
Inserting/removing an SD card ………….. 15
Turning the unit on/off……………………………15
Selecting a mode …………………………………..16
Switching this unit between Recording
Mode and Playback Mode ………………… 16
Switching this unit between
Motion Picture Recording Mode and
Still Picture Recording Mode …………….. 16
How to use the touch screen………………….17
About the Touch Menu……………………… 18
Setting date and time……………………………..18
Basic
Changing the Recording Mode……………….19
Recording motion pictures …………………….20
Recording still pictures………………………….20
Using the zoom ……………………………………..21
Motion picture/Still picture playback ………21
Watching Video/Pictures on your TV ….. 22
Using the menu screen ………………………….23
Language selection …………………………. 23
Formatting ……………………………………… 23
Wi-Fi
What you can do with the
Wi-Fi
®
function………………………………………24
If the Wi-Fi connection cannot be
established …………………………………….. 25
Others
About copyright …………………………………….27
Specifications………………………………………..28
Optional accessories ……………………………..31
Accessory Order Form (For USA and
Puerto Rico Customers)……………………. 32
Limited Warranty (ONLY FOR U.S.A.
AND PUERTO RICO) ………………………………33
Warranty (For Canadian Customers)……….35
Contents
∫ How to open the Owner’s Manual (PDF format)
When you insert the CD-ROM and open the [INDEX.pdf] in the CD-ROM, the Owner’s Manual
list will be displayed. Click the document name of the Owner’s Manual you would like to open.
≥ Adobe Reader is required to view the PDF file. Please download it from the homepage of
Adobe Systems Incorporated.
HC-V550&V250P&PC-SQT0003_mst.book 9 ページ 2013年12月24日 火曜日 午後5時25分10
SQT0003 (ENG)
Check the accessories before using this unit.
Keep the accessories out of reach of children to prevent swallowing.
Product numbers correct as of Nov. 2013. These may be subject to change.
Accessories
Battery pack
VW-VBT190
AC adaptor
VSK0815F
DC cable
K2GHYYS00002
USB cable
K2KYYYY00236
HDMI mini cable
K1HY19YY0021
CD-ROM
Software
CD-ROM
Owner’s manual
SFM0001
HC-V550&V250P&PC-SQT0003_mst.book 10 ページ 2013年12月24日 火曜日 午後5時25分11
 (ENG) SQT0003
∫ About batteries that you can use with this unit
The battery that can be used with this unit is VW-VBT190/VW-VBT380.
≥ The unit has a function for distinguishing batteries which can be used safely. The
dedicated battery (VW-VBT190/VW-VBT380) supports this function. The only batteries
suitable for use with this unit are genuine Panasonic products and batteries manufactured
by other companies and certified by Panasonic. Panasonic cannot in any way guarantee
the quality, performance or safety of batteries which have been manufactured by other
companies and are not genuine Panasonic products.
Inserting/removing the battery
≥ Press the power button to turn off the unit. ( l 15)
Install the battery by inserting it in the direction shown in the figure.
Preparation
Power supply
It has been found that counterfeit battery packs which look very similar to the genuine
product are made available to purchase in some markets. Some of these battery packs
are not adequately protected with internal protection to meet the requirements of
appropriate safety standards. There is a possibility that these battery packs may lead to
fire or explosion. Please be advised that we are not liable for any accident or failure
occurring as a result of use of a counterfeit battery pack. To ensure that safe products are
used we would recommend that a genuine Panasonic battery pack is used.
Removing the battery
Be sure to hold down the power button until the status
indicator goes off. Then remove the battery while
supporting the unit to prevent it from dropping.
Move the battery release lever in the direction
indicated by the arrow and remove the battery
when unlocked.
ャモヵヵ
A Battery holder
Insert the battery until it clicks
and locks.
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SQT0003 (ENG)
Charging the battery
The unit is in the standby condition when the AC adaptor is connected. The primary circuit is always
“live” as long as the AC adaptor is connected to an electrical outlet.
Important:
≥ Do not use the AC adaptor/DC cable with any other equipment as it is designed only for
this unit. Also, do not use the AC adaptor/DC cable from other equipment with this unit.
≥ The battery will not be charged if the unit is turned on.
≥ It is recommended to charge the battery in a temperature between 10 oC and 30 oC (50 oF
and 86 oF). (The battery temperature should also be the same.)
A DC input terminal
1 Connect the DC cable to the AC adaptor and to the DC input terminal of this
unit.
≥ Insert the plugs as far as they will go.
2 Insert the AC adaptor into an AC outlet.
≥ The status indicator will flash red at an interval of approximately 2 seconds (approximately
1 second on, approximately 1 second off), indicating that charging has begun.
It will turn off when the charging is completed.
∫ Connecting to the AC outlet
It is possible to use this unit with power supplied from the AC outlet by turning on the unit with the
AC adaptor connected.
Even when you use the AC adaptor for recording images, keep the battery connected.
This allows you to continue the recording even if a power failure occurs or the AC adaptor is
unplugged from the AC outlet by accident.
∫ To charge by connecting to other device
It is possible to charge by connecting to other device with the USB cable (supplied).
≥ Do not use any other DC cables except the supplied one.
≥ Do not use any other AC adaptors except the supplied one.
≥ We recommend using Panasonic batteries ( l 11).
≥ If you use other batteries, we cannot guarantee the quality of this product.
≥ Do not heat or expose to flame.
When this unit is purchased, the battery is not charged. Charge the battery fully before
using this unit for the first time.

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 (ENG) SQT0003
≥ Do not leave the battery(ies) in a car exposed to direct sunlight for a long period of time with
doors and windows closed.
Charging and recording time
∫ Charging/Recording time
≥ Temperature: 25 oC (77 oF)/humidity: 60%RH
≥ Charging times in parentheses are when charging from the USB terminal.
≥ “h” is an abbreviation for hour, “min” for minute and “s” for second.
≥ These times are approximations.
≥ The indicated charging time is for when the battery has been discharged completely.
Charging time and recordable time vary depending on the usage conditions such as high/
low temperature.
≥ The actual recordable time refers to the recordable time when repeatedly starting/stopping
recording, turning the unit on/off, moving the zoom lever etc.
HC-V550
Battery model
number
[Voltage/Capacity
(minimum)]
Charging
time
Recording
format
Recording
mode
Maximum
continuous
recordable
time
Actual
recordable
time
Supplied battery/
VW-VBT190
(optional)
[3.6 V/1940 mAh]
2h20min
(5 h20min)
[AVCHD]
[1080/60p] 2 h 1 h
[PH],[HA],
[HG],[HE]
2h 5 min 1h 5min
[MP4/
iFrame]
[1080] 2 h 1 h
[720] 2h25min
1h15min
[iFrame] 2 h 30 min
HC-V250
Battery model
number
[Voltage/Capacity
(minimum)]
Charging
time
Recording
format
Recording
mode
Maximum
continuous
recordable
time
Actual
recordable
time
Supplied battery/
VW-VBT190
(optional)
[3.6 V/1940 mAh]
2h20min
(5 h20min)
[AVCHD]
[1080/60p] 2 h 1 h
[PH],[HA] 2 h 5 min
1h 5min
[HG],[HE] 2 h 10 min
[MP4/
iFrame]
[1080] 2 h 1 h
[720] 2h30min 1h15min
[iFrame] 2h 35 min 1 h20min
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SQT0003 (ENG)
∫ Battery capacity indication
The battery capacity indication is displayed on the LCD monitor.
≥ If there is less than 3 minutes remaining, then will become red. If the battery discharges,
then will flash. Recharge the battery or replace it with a fully charged battery.
The unit can record still pictures or motion pictures to an SD card. To record to an SD card, read the
following.
Cards that you can use with this unit
Use SD cards conforming to Class 4 or higher of the SD Speed Class Rating for motion
picture recording.
≥ Keep the Memory Card out of reach of children to prevent swallowing.
Preparation
Recording to a card
Please confirm the latest information about SD Memory Cards/SDHC Memory Cards/SDXC
Memory Cards that can be used for motion picture recording on the following website.
http://panasonic.jp/support/global/cs/e_cam
(This website is in English only.)
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 (ENG) SQT0003
Inserting/removing an SD card
When using an SD card not from Panasonic, or one previously used on other equipment, for the first
time on this unit, format the SD card. ( l 23) When the SD card is formatted, all of the recorded data
is deleted. Once the data is deleted, it cannot be restored.
Caution:
Check that the access lamp has gone off.
You can turn the unit on and off using the power button or by opening and closing the LCD monitor.
Open the LCD monitor and press the power button to turn on the unit.
A The status indicator lights on.
The unit is turned on when the LCD monitor is opened, and unit is turned off when it is closed.
1 Open the SD card cover and insert (remove) the SD card into (from) the
card slot B.
≥ Face the terminal side C in the direction shown in the illustration and press it straight in as far
as it will go.
≥ Press the center of the SD card and then pull it straight out.
2 Securely close the SD card cover.
≥ Securely close it until it clicks.
Preparation
Turning the unit on/off
Turning the unit on and off with the power button

 
Access lamp
[ACCESS] A
≥ When this unit is accessing
the SD card, the access
lamp lights up.

To turn off the unit
Hold down the power button until the status
indicator goes off.
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SQT0003 (ENG)
You can switch this unit between Recording Mode (Motion Picture Recording Mode/Still Picture
Recording Mode) and Playback Mode by pressing the recording/playback button.
If you touch the recording mode switching icon in Recording Mode, this unit can be switched
between Motion Picture Recording Mode and Still Picture Recording Mode.
Switching this unit between Recording Mode and
Playback Mode
Switching this unit between Motion Picture Recording
Mode and Still Picture Recording Mode
Touch the recording mode switching icon displayed on the LCD monitor (touch screen) to switch this
unit between Motion Picture Recording Mode and Still Picture Recording Mode.
1 Press the recording/playback button to
switch this unit to Recording Mode.
≥ The recording mode switching icon A is displayed on
the screen.
2 Touch the recording mode switching icon.
≥ Refer to page 17 for touch screen operation.
Preparation
Selecting a mode
Motion Picture Recording Mode ( l 20) Recording motion pictures.
Still Picture Recording Mode ( l 20) Recording still pictures.
Playback Mode ( l 21) Motion picture/Still picture playback.
Motion Picture Recording Mode
Still Picture Recording Mode
Recording/playback button
Press the button to switch this unit between
Recording Mode and Playback Mode.
≥ When you turn on this unit, it starts up in
Recording Mode.
(Motion Picture Recording Mode)
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 (ENG) SQT0003
To display the recording mode switching icon
Display of the recording mode switching icon will disappear when no touch operation is performed
for a specific period of time. To display it again, touch the screen.
≥ If the recording start/stop button is pressed in Still Picture Recording Mode or Playback Mode,
this unit will be switched to Motion Picture Recording Mode. During motion picture/still picture
playback or in other conditions, even if the recording start/stop button is pressed, the recording
mode may not be switched.
You can operate by directly touching the LCD monitor (touch screen) with your finger.
∫ Touch
Touch and release the touch screen to select icon or picture.
≥ Touch the center of the icon.
≥ Touching the touch screen will not operate while you are
touching another part of the touch screen.
∫ Slide while touching
Move your finger while pressing on the touch screen.
∫ About the operation icons
// /:
Touch when changing a page or performing settings.
:
Touch to return to the previous screen.
Preparation
How to use the touch screen
HC-V550&V250P&PC-SQT0003_mst.book 17 ページ 2013年12月24日 火曜日 午後5時25分18
SQT0003 (ENG)
About the Touch Menu
∫ To display the Touch Menu
The clock is not set at the time of purchase. Make sure to set the clock.
1 Select the menu. ( l 23)
2 Touch the date or time to be set, then set the desired value using / .
A Displaying the World Time setting:
[HOME]/ [DESTINATION]
≥ The year can be set between 2000 and 2039.
3 Touch [ENTER].
≥ A message prompting for World Time setting may be
displayed. Perform the World Time setting by touching the
screen.
≥ Touch [EXIT] to complete the setting.
≥ When the unit is turned on for the first time, a message asking you to set the date and time will
appear. Select [YES] and perform Steps 2 to 3 to set the date and time.
Touch (left side)/ (right side) of on
the Touch Menu to switch the operation
icons.
≥ It is also possible to switch the operation icons by
sliding the Touch Menu right or left while touching it.
A Touch Menu
Display of the Touch Menu will disappear when no
touch operation is performed for a specific period of
time during recording of motion picture/still picture. To
display it again, touch .
Preparation
Setting date and time
: [SETUP] # [CLOCK SET]
T
W

MENU
HC-V550&V250P&PC-SQT0003_mst.book 18 ページ 2013年12月24日 火曜日 午後5時25分19
 (ENG) SQT0003
1 Touch the Recording Mode button icon.
2 Touch the desired Recording Mode button icon.
*1 In Motion Picture Recording Mode only
*2 only
*3 In Still Picture Recording Mode only
Basic
Changing the Recording Mode
Mode Effect
Intelligent Auto
You can switch the mode to the Intelligent Auto Mode,
which optimises settings to the recording environment
you are in.
Intelligent Auto Plus
You can add manually-adjusted brightness and color
balance settings to the Intelligent Auto Mode, and record.
*1
Creative Control
You can record motion pictures with added effects.
Scene Mode
This option allows this unit to automatically adjust the
shutter speed and aperture, etc. according to the scene
you want to record.
Manual
You can set the shutter speed, focus, White Balance and
brightness (iris/gain).
*1
Endless Loop
Recording
No matter how long you record, you can only record
scenes for the last 1 hour to SD card.
*2, 3
Stop Motion
Animation Assist
You can set a recorded still picture as the background,
and record the next picture while looking at that recorded
picture as the background.
MENU
MNL
HC-V550
HC-V550&V250P&PC-SQT0003_mst.book 19 ページ 2013年12月24日 火曜日 午後5時25分20
SQT0003 (ENG)

Open the lens cover before turning on the unit.
1 Open the LCD monitor, and set this
unit to Motion Picture Recording
Mode. ( l 16)
2 Press the recording start/stop
button to start recording.
3 Press the recording start/stop
button again to pause recording.
≥ Recording can also be started/stopped by touching the recording button icon.

Open the lens cover before turning on the unit.
1 Open the LCD monitor, and set this unit
to Still Picture Recording Mode. ( l 16)
2 Press the button halfway. (For
Auto Focus only)
3 Press the button fully.
Basic
Recording motion pictures
Basic
Recording still pictures
HC-V250
A When you begin recording, ; changes
to ¥.
B Recording button icon
T
W


HC-V250
HC-V550&V250P&PC-SQT0003_mst.book 20 ページ 2013年12月24日 火曜日 午後5時25分21
 (ENG) SQT0003
1 Set this unit to Playback Mode ( l 16).
2 Touch the play mode select icon A ( l 18).
≥ You can also set by touching , selecting [VIDEO
SETUP] or [PICT. SETUP] # [MEDIA, VIDEO/
PICTURE]. ( l 23)
3 Select the still picture C or the recording
format of the motion picture D you wish to
play back.
≥ Touch [Enter].
4 (When [AVCHD] or [MP4/iFrame] is touched)
Touch the desired recording format for playback.
≥ When [AVCHD] is selected
≥ When [MP4/iFrame] is selected
≥ The recording mode icon B is displayed in the thumbnail display when the item is touched.
( , , , , , , and )
Basic
Using the zoom
Basic
Motion picture/Still picture playback
[ALL AVCHD]/[1080/60p]/[1080/60i]
[ALL MP4/iFrame]/[1080/60p]/[720/30p]/[360/30p]/[iFrame]
Zoom lever/Zoom button icons
T side:
Close-up recording (zoom in)
W side:
Wide-angle recording (zoom out)
≥ The zoom speed varies depending on the
range over which the zoom lever is moved.
A Zoom bar
The zoom bar is displayed during the zoom
operation.
T
W
T
W
6 W T 6 W T

ALL


MENU


HC-V550&V250P&PC-SQT0003_mst.book 21 ページ 2013年12月24日 火曜日 午後5時25分22
SQT0003 (ENG)
≥ The following icons are displayed on thumbnails when [ALL AVCHD] or [1080/60i] is touched:
j AVCHD [1080/60p] scene:
j AVCHD [PH] scene:
j AVCHD [HA] scene:
j AVCHD [HG] scene:
j AVCHD [HE] scene:
≥ The following icons are displayed on thumbnails when [ALL MP4/iFrame] is touched:
j MP4 [1080/60p] scene:
j MP4 [720/30p] scene:
j MP4 [360/30p] scene:
j iFrame scene:
5 Touch the scene or the still picture to be played back.
≥ To display the next (previous) page:
j Slide the thumbnail display upward (downward) while touching it.
j Switch the Touch Menu, and then touch (up) / (down) on the thumbnail scroll
lever.
6 Select the playback operation by touching
the operation icon.
≥ Operation icons and screen display will disappear when
no touch operation is performed for a specific period of
time. To display them again, touch the screen.
≥ Touch 1/ ; to start/pause playback of motion pictures.
Watching Video/Pictures on your TV
60p
0h01m30s 0h01m30s 0h01m30s
Operation icon
Connect this unit to a TV using an HDMI mini
cable (supplied) or an Composite video cable
(commercially-available).
A A/V connector [A/V]
B HDMI mini connector [HDMI]


HC-V550&V250P&PC-SQT0003_mst.book 22 ページ 2013年12月24日 火曜日 午後5時25分23
 (ENG) SQT0003
≥ Touch (left side)/ (right side) of on the Touch Menu to display . ( l 18)
1Touch .
2 Touch the top menu A.
3 Touch the submenu B.
≥ Next (previous) page is displayed by touching
/.
4 Touch the desired item to enter the
setting.
5 Touch [EXIT] to exit the menu
setting.
∫About guide display
After touching , touching the submenus
and items will cause function descriptions and
settings confirmation messages to appear.
≥ After the messages have been displayed, the
guide display is canceled.
Language selection
You can select the language on the screen
display and the menu screen.
Formatting
Please be aware that if a medium is formatted,
then all the data recorded on the medium will be
erased and cannot be restored. Back up
important data on a PC, DVD disc etc.
* Displayed when connecting a USB HDD.
(Refer to the Owner’s Manual (PDF format))
≥ Media selection screen is not displayed when
the USB HDD is not connected. Touch [YES].
Basic
Using the menu screen
MENU
MENU
MENU
: [SETUP] # [LANGUAGE] #
desired language
: [SETUP] # [FORMAT MEDIA] #
desired media
[SD CARD]/[HDD]
*
MENU
MENU
HC-V550&V250P&PC-SQT0003_mst.book 23 ページ 2013年12月24日 火曜日 午後5時25分24
SQT0003 (ENG)
By linking with Wi-Fi compatible devices, you can use the Wi-Fi functions of [Link to Cell]‚ [Baby
Monitor]‚ [Home Cam]‚ [DLNA Play], [Copy], [Live Cast] and [History].
Before using the respective Wi-Fi functions, check and prepare your device.
To use the Wi-Fi function, connect this unit to a wireless access point or smartphone via Wi-Fi.
≥ Please refer to the Owner’s Manual (PDF format) for details about the Wi-Fi connection.
≥ For the operations and settings of your device such as the smartphone, please read the
operating instructions of the device.
Wi-Fi
What you can do with the Wi-Fi
®

function
Feature Description of functions
[Link to Cell]
Using a smartphone, you can perform record/playback
operations from a remote location or upload motion
pictures and still pictures recorded in this unit on SNS
(Social Networking Service).
[Baby Monitor]
You can use your smartphone to check on your baby
being monitored by this unit when you are in another
room. The smartphone and this unit can be used like
radio transceivers, allowing the users to have a
conversation by taking turns. This unit can also send a
notification to the smartphone whenever the baby cries.
[Home Cam]
You can confirm the recording screen of this unit from
outside using a smartphone.
[DLNA Play]
Connecting this unit to a DLNA-compatible device via
Wi-Fi, you can playback scenes and still pictures on the
DLNA device.
[Copy]
By setting up a Wi-Fi communication between this unit
and a PC, you can copy scenes and still pictures
recorded with this unit to the PC.
[Live Cast]
You can broadcast motion pictures of this unit live by
setting up a link between the “LUMIX CLUB” and
USTREAM.
[History]
Each use of a Wi-Fi function is stored in the Wi-Fi
connection history. Connecting from the history allows
you to easily set up a connection using the previous
connection settings.
HC-V550&V250P&PC-SQT0003_mst.book 24 ページ 2013年12月24日 火曜日 午後5時25分25
 (ENG) SQT0003
If the Wi-Fi connection cannot be established
Problem Check points
It cannot connect
to the wireless
access point.
The wireless
access point is not
detected.
(General)
≥ Turn ON the wireless access point.
≥ Approach the wireless access point and reconnect.
≥ If it takes time to complete the connection, the Wi-Fi connection will be
aborted.
Reset the connection settings.
≥ Check how to connect to the wireless access point and how to set the
security settings.
≥ Make sure the wireless access point is registered in this unit.
≥ The device may be unable to locate the wireless access point due to
problems with the signal. Use [Manual Setting].
([WPS Connection])
≥ Make sure the wireless access point is in the correct WPS standby
mode.
≥ Make sure the PIN code has been correctly input.
([Search for wireless network] or [Manual Setting])
≥ Make sure the SSID and Password have been correctly input.
≥ Check the Authentication method, Encryption type, and Encryption
key (Password).
Radio waves of the
wireless access
point get
disconnected.
≥ The condition may improved by moving the location or changing the
angle of the wireless access point.
≥ If you use another 2.4 GHz band device such as a microwave oven or
cordless telephone nearby, you may interrupt the signal. Keep a
sufficient distance from these types of devices.
HC-V550&V250P&PC-SQT0003_mst.book 25 ページ 2013年12月24日 火曜日 午後5時25分26
SQT0003 (ENG)
Problem Check points
The Wi-Fi
connection is not
possible between
this unit and a
smartphone.
(Wireless Access Point Connection)
≥ Make sure the smartphone is properly connected to the wireless
access point by checking the Wi-Fi settings of the smartphone.
≥ Make sure this unit and the smartphone are connected to the same
wireless access point.
≥ Make sure the wireless access point is registered in this unit.
(Direct Connection)
≥ Make sure the smartphone is properly connected to this unit by
checking the Wi-Fi settings of the smartphone.
≥ Make sure the SSID and Password have been correctly input.
≥ Make sure the smartphone is not connected to the wireless access
point. If it is connected to the wireless access point, change the Wi-Fi
access point using the smartphone’s Wi-Fi set up.
It takes long time
every time to
connect to a
smartphone.
≥ It may take longer time to connect depending on the Wi-Fi connection
setting of the smartphone, but it is not a malfunction.
This unit is not
displayed in the
Wi-Fi setting
screen of the
smartphone.
≥ Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of
the smartphone.
The Wi-Fi
connection is
disconnected
immediately.
≥ If there is a setting for avoiding poor connections in the Wi-Fi setting
menu of the Android™ device 4.0 or later version, turn it OFF.
Cannot be
connected using
NFC.
≥ Make sure your smartphone is compatible with NFC. This unit can be
used with NFC-compatible terminals via Android (OS version 2.3.3 or
later).
≥ Make sure the NFC function of your smartphone is ON.
≥ Make sure this unit is not turned off with the power button.
≥ Some smartphones cannot be easily checked simply by touching. If
this unit is not recognized even after touching, change positions and
try again by touching slowly.
≥ Touch again if it does not connect after touch.
HC-V550&V250P&PC-SQT0003_mst.book 26 ページ 2013年12月24日 火曜日 午後5時25分27
(ENG) SQT0003
∫ Carefully observe copyright
laws
Whatever you have recorded and created
can be used for your personal entertainment
only. Under copyright laws, other materials
cannot be used without obtaining
permission from the holders of the
copyrights.
∫ Licenses
≥ SDXC Logo is a trademark of SD-3C, LLC.
≥ “AVCHD”, “AVCHD Progressive” and the
“AVCHD Progressive” logo are trademarks of
Panasonic Corporation and Sony
Corporation.
≥ Manufactured under license from Dolby
Laboratories. Dolby and the double-D symbol
are trademarks of Dolby Laboratories.
≥ HDMI, the HDMI Logo, and High-Definition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing
LLC in the United States and other countries.
≥ x.v.Color

is a trademark.
≥ iMovie, Mac and Mac OS are trademarks of
Apple Inc. registered in the U.S. and other
countries.
≥ Android and Google Play are trademarks or
registered trademarks of Google Inc.
≥ The Wi-Fi CERTIFIED Logo is a certification
mark of the Wi-Fi Alliance.
≥ The Wi-Fi Protected Setup Mark is a mark of
the Wi-Fi Alliance.
≥ “Wi-Fi”, “Wi-Fi Protected Setup”, “WPA” and
“WPA2” are marks or registered marks of the
Wi-Fi Alliance.
≥ The N-Mark is a trademark or registered
trademark of NFC Forum, Inc. in the United
States and in other countries.
≥ DLNA, the DLNA Logo and DLNA
CERTIFIED are trademarks, service marks,
or certification marks of the Digital Living
Network Alliance.
≥ Other names of systems and products
mentioned in these instructions are usually
the registered trademarks or trademarks of
the manufacturers who developed the system
or product concerned.
This product is licensed under the AVC patent
portfolio license for the personal and
non-commercial use of a consumer to (i)
encode video in compliance with the AVC
Standard (“AVC Video”) and/or (ii) decode AVC
Video that was encoded by a consumer
engaged in a personal and non-commercial
activity and/or was obtained from a video
provider licensed to provide AVC Video. No
license is granted or shall be implied for any
other use. Additional information may be
obtained from MPEG LA, LLC.
See http://www.mpegla.com.
This product incorporates the software licensed
under the GNU General Public License Version
2.0 (GPL V2.0), the GNU LESSER General
Public License Version 2.1 (LGPL V2.1) or the
other open source software licenses. A copy of
the corresponding source code licensed under
GPL V2.0 or LGPL V2.1 is available to you in
response to your request. For the detailed
terms and conditions thereof and the contact
information, please refer to the Owner’s Manual
shown in the attached Owner’s Manual CD-
ROM.
Others
About copyright
HC-V550&V250P&PC-SQT0003_mst.book 27 ページ 2013年12月24日 火曜日 午後5時25分28
SQT0003 (ENG)
High Definition Video Camera
Information for your safety
Others
Specifications
Power source:
DC 5.0 V (When using AC adaptor)
DC 3.6 V (When using battery)
Power consumption:
Recording;
4.9 W
4.7 W
Charging; 7.7 W
Motion picture recording format:
[AVCHD];
AVCHD format version 2.0 compliant (AVCHD
Progressive)
[MP4/iFrame];
MPEG-4 AVC file format compliant (.MP4)
Motion picture compression:
MPEG-4 AVC/H.264
Audio compression:
[AVCHD];
Dolby
®
Digital/2 ch
[MP4/iFrame];
AAC/2 ch
HC-V550
HC-V250
Recording mode and transfer rate:
[AVCHD]
[1080/60p];
Maximum 28 Mbps (VBR)
[PH];
Maximum 24 Mbps (VBR)
[HA];
Average 17 Mbps (VBR)
[HG];
Average 13 Mbps (VBR)
[HE];
Average 5 Mbps (VBR)
[MP4/iFrame]
[1080];
Maximum 28 Mbps (VBR)
[720];
Average 9 Mbps (VBR)
[iFrame];
Maximum 28 Mbps (VBR)
Refer to the Owner’s Manual (PDF format) for
the picture size and recordable time of a
motion picture.
Still picture recording format:
JPEG (Design rule for Camera File system,
based on Exif 2.2 standard)
Refer to the Owner’s Manual (PDF format) for
picture size of a still picture and number of
recordable pictures.
Recording media:
SD Memory Card
SDHC Memory Card
SDXC Memory Card
Refer to the Owner’s Manual (PDF format) for
details on SD cards usable in this unit.
Image sensor:
1/5.8 z 1MOS image sensor
Total; 2510 K
Effective pixels;
Motion picture; 2200 K (16:9)*
Still picture;
2200 K (16:9), 1700 K (4:3), 1670 K (3:2)
HC-V550&V250P&PC-SQT0003_mst.book 28 ページ 2013年12月24日 火曜日 午後5時25分29
(ENG) SQT0003
Lens:
Auto Iris, 50 k optical zoom, F1.8 to F4.2
Focal length;
2.06 mm to 103 mm
Macro (Full range AF)
35 mm equivalent;
Motion picture;
28.0 mm to 1740 mm (16:9)*
Still picture;
28.0 mm to 1740 mm (16:9),
34.0 mm to 1766 mm (4:3),
33.6 mm to 1714 mm (3:2)
Minimum focus distance;
Normal; Approx. 2.0 cm (0.8 q) (Wide)/
Approx. 2.2 m (7.2 feet) (Tele)
Tele Macro; Approx. 1.1 m (3.6 feet) (Tele)
Intelligent Auto Macro;
Approx. 1.0 cm (0.4 q) (Wide)/
Approx. 1.1 m (3.6 feet) (Tele)
Zoom:
i.Zoom OFF 62 k*, 90 k i.Zoom, 150 k/3000 k
digital zoom
(Using image sensor effective area)
*
When [O.I.S.] is set to [Standard] and Level
Shot Function is set to off.
When [O.I.S.] is set to [Standard].
Image stabilizer function:
Optical (Hybrid Optical Image Stabilizer, Active
Mode (Rotation correction), Optical Image
Stabilizer Lock, Level Shot Function)
Optical (Active Mode, Optical Image Stabilizer
Lock)
Creative Control:
[Miniature Effect]/[Silent movie]/[8mm movie]/
[Time Lapse Rec]
Monitor:
3.0 z wide LCD monitor (Approx. 460 K dots)
2.7 z wide LCD monitor (Approx. 230 K dots)
Microphone:
Stereo (with a Zoom Microphone)
HC-V550
HC-V250
HC-V550
HC-V250
HC-V550
HC-V250
Minimum required illumination:
Approx. 4 lx (1/30 with Low Light Mode in the
Scene Mode)
Approx. 1 lx with the Night Mode function
AV connector video output level:
1.0 Vp-p, 75 h, NTSC system
HDMI mini connector video output level:
HDMI™ (x.v.Color™) 1080p/1080i/480p
AV connector audio output level (Line):
251 mV, 600 h, 2 ch
HDMI mini connector audio output level:
[AVCHD];
Dolby Digital/Linear PCM
[iFrame], [MP4];
Linear PCM
USB:
Reader function
SD card; Read only (No copyright protection
support)
Hi-Speed USB (USB 2.0), USB terminal Type
micro AB
USB host function (for USB HDD)
Battery charging function (Charges from USB
terminal when the main unit is off)
Dimensions:
53 mm (W) k61 mm (H) k116 mm (D)
[2.087 q (W) k2.402 q (H) k4.567 q (D)]
(including projecting parts)
53 mm (W) k59 mm (H) k116 mm (D)
[2.087 q (W) k2.323 q (H) k4.567 q (D)]
(including projecting parts)
Mass (Weight):
Approx. 235 g (Approx. 0.518 lbs.)
[without battery (supplied) and an SD card
(optional)]
Approx. 216 g (Approx. 0.476 lbs.)
[without battery (supplied) and an SD card
(optional)]
HC-V550
HC-V250
HC-V550
HC-V250
HC-V550&V250P&PC-SQT0003_mst.book 29 ページ 2013年12月24日 火曜日 午後5時25分30
SQT0003 (ENG)
AC adaptor
Information for your safety
Mass (Weight) in operation:
Approx. 280 g (Approx. 0.617 lbs.)
[with battery (supplied) and an SD card
(optional)]
Approx. 261 g (Approx. 0.575 lbs.)
[with battery (supplied) and an SD card
(optional)]
Operating temperature:
0°C to 40 °C (32°Fto104 °F)
Operating humidity:
10%RH to 80%RH
Battery operation time:
See page 13
HC-V550
HC-V250
Wireless transmitter:
Compliance standard; IEEE802.11b/g/n
Frequency range used;
Central frequency 2412 MHz to 2462 MHz
[11ch]
Encryption method; Wi-Fi compliant WPA™/
WPA2™/WEP
Access method; Infrastructure mode
NFC:
Compliance standard; ISO/IEC 18092 NFC-F
(Passive Mode)
Power source:
AC 110 V to 240 V, 50/60 Hz
AC input:
0.25 A
DC output:
DC 5.0 V, 1.8 A
Dimensions:
66.4 mm (W) k58.5 mm (H) k31 mm (D)
[2.62 q (W) k2.30 q (H) k1.22 q (D)]
Mass (Weight):
Approx. 60 g (Approx. 0.132 lbs.)
HC-V550&V250P&PC-SQT0003_mst.book 30 ページ 2013年12月24日 火曜日 午後5時25分31
(ENG) SQT0003
Some optional accessories may not be available in some countries.
*1 Please refer to page 13, concerning the battery charging time and available recording time.
*2 To use the LED Video Light/VW-LED1PP, the Shoe adaptor/VW-SK12PP is required.
NOTE:
Accessories and/or model numbers may vary by country. Please consult your local dealer.
Product numbers correct as of Nov. 2013. These may be subject to change.
Others
Optional accessories
Accessory No. Figure Description
VW-BC10PP Battery charger
VW-VBT190
*1
Rechargeable Lithium Ion Battery
Pack
VW-VBT380 Rechargeable Lithium Ion Battery
Pack
RP-CDHM15
RP-CDHM30
HDMI mini cable
VW-SK12PP Shoe adaptor
VW-ACT190PP Accessory kit
VW-LED1PP
*2
LED Video Light
VW-CTR1PP Remote Pan Tilt Cradle
VW-SCA100 Suction Cup Mount
RP-CMC10PP Video Camera Mount (For Handlebar)
HC-V550&V250P&PC-SQT0003_mst.book 31 ページ 2013年12月24日 火曜日 午後5時25分32
SQT0003 (ENG)
Accessory Order Form (For USA and Puerto Rico Customers)
In CANADA, please contact your local Panasonic dealer for more information on
Accessories.
TO OBTAIN ANY OF OUR ACCESSORIES YOU CAN DO ANY OF
THE FOLLOWING:
VISIT YOUR LOCAL PANASONIC DEALER
OR
YOU MAY CONTACT US DIRECTLY AT: 1-800-237-9080 (FAX ONLY)
OR
MAIL THIS ORDER TO: PANASONIC NATIONAL PARTS CENTER
20421 84th Avenue South, Kent, WA 98032
Ship To:
Mr.
Mrs.
Ms.
First Last
Street Address
City State Zip
Phone#:
Day ( )
Night ( )
4. Shipping information (UPS delivery requires complete street address)
Please photocopy this form when placing an order.
3. Method of payment (check one)
American Express
VISA
MasterCard
(Please do not send cash)
2. Items Ordered
Quantity Accessory # Price Each Description Total Price
$6.95
Subtotal
Your State & Local Sales Tax
Shipping & Handling
Total
1. Model #
Discover
Expiration Date
Credit Card #
Customer Signature
HC-V550&V250P&PC-SQT0003_mst.book 32 ページ 2013年12月24日 火曜日 午後5時25分33
(ENG) SQT0003
Others
Limited Warranty (ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic ProductsLimited Warranty
Limited Warranty Coverage (For USA and Puerto Rico Only)
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the
period indicated on the chart below, which starts with the date of original purchase
(“warranty period”), at its option either (a) repair your product with new or refurbished parts,
(b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price.
The decision to repair, replace or refund will be made by the warrantor.
Product or Part Name Parts Labor
Days 0 9 1 Year High Definition Video Camera
All included Accessories
(Except Non-Rechargeable Batteries)
90 Days
10 Days
Not Applicable
Only Non-Rechargeable Batteries Not Applicable
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty
period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for
non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies
to products purchased and serviced in the United States or Puerto Rico. This warranty is
extended only to the original purchaser of a new product which was not sold “as is”.
Mail-In Service–Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
www.panasonic.com/repair.
When shipping the unit, carefully pack, include all supplied accessories listed in the Owner’s
Manual, and send it prepaid, adequately insured and packed well in a carton box. When shipping
Lithium Ion batteries please visit our Web Site at www.panasonic.com/BatteryHandling as
Panasonic is committed to providing the most up to date information. Include a letter detailing the
complaint, a return address and provide a daytime phone number where you can be reached.
A valid registered receipt is required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF
PURCHASE.
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SQT0003 (ENG)
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY
COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media
or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state
to state. If a problem with this product develops during or after the warranty period, you may contact
your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the
warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE
YOUR RESPONSIBILITY.
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Owner`s Manual online for all Panasonic Products
by visiting our Web Site at:
http://www.pstc.panasonic.com
Or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic National Parts Center
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
As of November 2013
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which
result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation,
set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning
damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office,
restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service
Center or other Authorized Servicer, or damage that is attributable to acts of God.
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(ENG) SQT0003
Others
Warranty (For Canadian Customers)
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT – LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under
normal use and for a period as stated below from the date of original purchase agrees to, at its option
either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished
equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will
be made by Panasonic Canada Inc.
Camcorder Products – One (1) year, parts and labour
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product
mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada, which product was not sold
“as is”, and which product was delivered to you in new condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE
RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND
PLACE OF PURCHASE IS REQUIRED
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result
from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, improper batteries, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other
business or rental use of the product, or service by anyone other than an Authorized Servicer, or damage that is
attributable to acts of God.
Dry cell batteries are also excluded from coverage under this warranty. Rechargeable batteries are
warranted for ninety (90) days from date of original purchase.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT
OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty
excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other
memory or recorded content. This list of items is not exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions
may not be applicable. This warranty gives you specific legal rights and you may have other rights which
vary depending on your province or territory.
WARRANTY SERVICE
For product operation, repairs and information assistance, please visit our Support page:

www.panasonic.ca/english/support

IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in the original carton.
Include details of the defect claimed, and proof of date of original purchase.
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F0114SL0
Panasonic Corporation of North America
Two Riverfront Plaza, Newark, NJ 07102-5490
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario, L4W 2T3
© Panasonic Corporation 2013
Printed in Malaysia
HC-V550&V250P&PC-SQT0003_mst.book 36 ページ 2013年12月24日 火曜日 午後5時25分

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